Ian Jaffe
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About
Ian Jaffe
Been working on and with elearning tools and products for a bit over 10 years. Sometimes I even think I know what I'm doing. -
Chicago
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Contact Me
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Ian Jaffe replied to the discussion Ownership of Rise Courses
"I am running into this issue right now with the example above with a coworker who is out of the office on leave and a request comes throu..."
- almost 6 years ago06/14/18 at 7:01 pm (UTC)
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Ian Jaffe replied to the discussion Scroll Screen Recording Plays Twice in 360
"I have confirmation from our project team that initially encountered this issue that it is indeed resolved in version 3.11.14249.0.
Than..."
- 6 years ago01/11/18 at 3:22 pm (UTC)
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Ian Jaffe replied to the discussion Scroll Screen Recording Plays Twice in 360
"Case #01159980. Has two sets of project files attached.
One question the team had was can the developers who have updated to the 3.9...."
- over 6 years ago10/27/17 at 7:49 pm (UTC)
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Ian Jaffe replied to the discussion Scroll Screen Recording Plays Twice in 360
"We are seeing this in Storyline 360 as well (I was just coming here to search for info on it). It was reported by one of our content dev..."
- over 6 years ago10/27/17 at 7:29 pm (UTC)
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Ian Jaffe replied to the discussion Can't share work in rise?
"Is there any update available on this item yet? This is something we would very much like to see as well as we often have multiple devel..."
- 7 years ago03/22/17 at 3:19 pm (UTC)
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Ian Jaffe replied to the discussion Exit or Close Button?
"Just wanted to add that this enhancement would be very welcome in our organization as well. As Andrew mentioned high latency environment..."
- 7 years ago03/20/17 at 4:40 pm (UTC)
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Ian Jaffe replied to the discussion Rise resume
"Hi Ashley,
I see above the original person reporting this was using a web publish, but we are running into the same or a similar issue..."
- 7 years ago03/20/17 at 3:41 pm (UTC)
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Ian Jaffe replied to the discussion Resume prompt: yes button not working
"Leslie McKerchie
Hi Ashley!
I'm not seeing any further information from the users above. Hopefully they are still subscribed and will..."
- over 7 years ago09/28/16 at 3:46 pm (UTC)
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Ian Jaffe replied to the discussion Review Quiz shows answers are incorrect when they are correct
"I think it might be fair to ask at this point given that this thread has been open for 10 months and is still getting hits with people ru..."
- over 7 years ago08/24/16 at 2:51 pm (UTC)
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Ian Jaffe replied to the discussion Review Quiz shows answers are incorrect when they are correct
"All of the questions in both the sample I attached and in the courses our developer has built have all of the questions in the same submi..."
- over 8 years ago12/11/15 at 9:45 pm (UTC)
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Ian Jaffe replied to the discussion Review Quiz shows answers are incorrect when they are correct
"Hi Ashley,
I have a developer who is running into what may be the same issue here. They are have a course built in Studio 13 using Pres..."
- over 8 years ago12/11/15 at 9:21 pm (UTC)
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Ian Jaffe replied to the discussion Course stops playing - exclamation mark in a gray circle appears
"Thanks Ashley. Unfortunately we do have some accessibility requirements, and you are correct that it is a fairly large course. For now ..."
- over 8 years ago09/02/15 at 1:48 pm (UTC)
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Ian Jaffe replied to the discussion Course stops playing - exclamation mark in a gray circle appears
"Is there any ETA on when this will be fixed? I have a developer here that ran into it today with Update 6."
- over 8 years ago09/01/15 at 9:00 pm (UTC)
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Ian Jaffe replied to the discussion HTML5 Output Compatibility with Google Chrome 44
"The updater is not working on Windows 8.1 for us. It is prompting us to install .NET 3.5 which then errors out, but newer .NET version i..."
- over 8 years ago08/07/15 at 10:15 pm (UTC)
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Ian Jaffe replied to the discussion Storyline 2: Assessment Retry Completion issue
"No problem Justin. If you need any other info from me just let me know. I also had submitted a Support Case linking back to this thread..."
- over 9 years ago09/17/14 at 2:00 pm (UTC)
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Ian Jaffe started a new discussion Storyline 2: Assessment Retry Completion issue
"Hi there,
I am doing some basic testing of Storyline 2 for our company to get a feel for what has changed in the new version. In doing ..."
- over 9 years ago09/17/14 at 11:22 am (UTC)
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Ian Jaffe replied to the discussion HTML5 output of software simulation faulty (View mode)?
"Nevermind. Silly me was using IE9 instead of Chrome."
- over 9 years ago07/25/14 at 1:54 pm (UTC)
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Ian Jaffe replied to the discussion Captured video does not fill slide area
"In the Story Size menu you can try setting it to Custom, unchecking the Lock Aspect Ratio checkbox, and reduce the height. I would play ..."
- over 9 years ago07/25/14 at 12:59 pm (UTC)
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Ian Jaffe replied to the discussion Import video of software demo and create step-by-step video?
"It will probably be easier for you to re-record them in Storyline. You can't really do a direct import unless you plan on using each vid..."
- over 9 years ago07/25/14 at 12:47 pm (UTC)
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Ian Jaffe replied to the discussion Captured video does not fill slide area
"Do you need to have the menu displaying all of the time? The reason I ask is we ran into something similar and making the menu a button ..."
- over 9 years ago07/25/14 at 12:24 pm (UTC)
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Ian Jaffe replied to the discussion HTML5 output of software simulation faulty (View mode)?
"Apologies for bringing up an old thread, but it seems I am encountering one of the issues Marco lists in his original post:
2. The mouse..."
- over 9 years ago07/25/14 at 11:52 am (UTC)
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Ian Jaffe replied to the discussion Resume prompt: yes button not working
"Yes, only the Yes button is not working; the No option works as expected. It happens both if I publish for web and run locally or if I p..."
- 10 years ago03/12/14 at 12:54 pm (UTC)
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Ian Jaffe started a new discussion Resume prompt: yes button not working
"I have been trying to search the forums to find anything on this but have had no luck. Has anyone run into an issue before where the "wo..."
- 10 years ago03/12/14 at 8:44 am (UTC)
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Ian Jaffe started a new discussion Next Button Gating
"Hi there. We have a client who is requiring that we gate the next button so that users are prevented from being able to advance to the n..."
- 10 years ago02/28/14 at 12:55 pm (UTC)
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Ian Jaffe started a new discussion hyperlink click area issue
"Hi there. We are having an issue with hyperlinks in one of our courses where the active clickable area and highlight for the hyperlink a..."
- 10 years ago02/12/14 at 6:46 pm (UTC)