Jackie Waskewicz
Jackie Waskewicz
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Jackie Waskewicz replied to the discussion JAWS not reading bullet list
"We've seen this back through all versions of Storyline 360, even into last year as well. Our team has had to adjust the alt text or add p..."
  • 1 year ago09/30/20 at 2:10 am (UTC)
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"Our teams are sticking with the December version. That version disappeared from the previous versions list a few months back so we reache..."
  • over 1 year ago08/28/20 at 10:23 pm (UTC)
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Jackie Waskewicz replied to the discussion Screen Reader Accessibility for Button States
"Hi Susan, we are experiencing the same issue and opened a case. JAWS reads any custom state we create and apply alt text to, but it does ..."
  • almost 2 years ago01/29/20 at 11:26 pm (UTC)
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Jackie Waskewicz replied to the discussion JAWs Reader is not reading ALT Text
"Hi Lauren, We are using JAWS 2019. For a button with the built-in states, we put Alt Text on the built-in VISITED state, the text si..."
  • almost 2 years ago01/29/20 at 4:24 pm (UTC)
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Jackie Waskewicz replied to the discussion Storyline Tab Order Skipping
"Hi Simon, I think the new accessible player is great. The fact that the player is aligning more closely with how keyboard users acc..."
  • almost 2 years ago01/28/20 at 7:02 pm (UTC)
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Jackie Waskewicz replied to the discussion JAWs Reader is not reading ALT Text
"Hi Lauren, We are still seeing an issue with the alt text on system generated button states. If you create your own button state and add ..."
  • almost 2 years ago01/24/20 at 3:44 pm (UTC)
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Jackie Waskewicz replied to the discussion Screen Reader Accessibility for Button States
"Hi Yuna, Do you mean a multiple response or select all that apply type question? By selecting that question type (or creating one), Story..."
  • 2 years ago10/15/19 at 4:02 pm (UTC)
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Jackie Waskewicz replied to the discussion Tutorial: Change the Focus Outline Colour
"This is great! We use a lot of white backgrounds and are looking to achieve Level 2.1 standards as it pertains to graphical objects and u..."
  • over 2 years ago08/02/19 at 7:08 pm (UTC)
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Jackie Waskewicz replied to the discussion Tab Order Accessibility Options
"Sinan, make a feature request and see if they can get it in. Our team feels the same way! https://articulate.com/support/contact/fea..."
  • over 2 years ago08/01/19 at 10:15 pm (UTC)
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Jackie Waskewicz started a new discussion Improve Tab Order functionality in Storyline 360
"Hi Everyone, This is more of a community request rather than a support issue. In working with the Tab Order, our design team has co..."
  • over 2 years ago08/01/19 at 10:13 pm (UTC)
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"Jessi, not that this is a fix, but we created an instructional message/note that is setup to be accessible via triggers. If a person has ..."
  • over 2 years ago06/27/19 at 6:26 pm (UTC)
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"Hi Ashley, Is there a date when Flash will be removed from 360? We're no longer publishing with Flash, just curious."
  • over 2 years ago05/20/19 at 8:49 pm (UTC)
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Jackie Waskewicz replied to the discussion Partial reading of alt txt by JAWS
"Hi everyone, we are starting to see this issue pop-up as well. Is there any update on when this will be resolved? We have some very text ..."
  • over 2 years ago04/29/19 at 9:29 pm (UTC)
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"Hi David, This is great! I had one quick question as it relates to the player tabs. Is there a type-o with regard to the Menu, Resour..."
  • 3 years ago11/06/18 at 11:08 pm (UTC)
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Jackie Waskewicz replied to the discussion Tabbing order issue for paragraphs in SL3/360
"Hi Leslie, I was looking to see if the team had any updates on this issue.? We're using the work around, but I find some designers forge..."
  • 3 years ago09/25/18 at 7:51 pm (UTC)
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"Hi Ken, I had opened a support ticket and provided a scrubbed version of our .story file. We went back and forth a few times, but I have..."
  • 3 years ago09/20/18 at 7:15 pm (UTC)
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Jackie Waskewicz started a new discussion SL360 Captions Issue - displaying behind animation in Chrome
"Hello,  Since installing Storyline 360 v. 3.19.16600.0, we are encountering an issue with captions. Our captions are appearing behind an..."
  • 3 years ago09/05/18 at 7:33 pm (UTC)
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Jackie Waskewicz replied to the discussion Tab Order skipping player navigation in SL360
"Hi Prathiba, I worked with Ronaziel and Articulate released a hotfix shortly after my issue was reported that corrected the problem we w..."
  • over 3 years ago08/13/18 at 3:28 pm (UTC)
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Jackie Waskewicz replied to the discussion Tab Order Issue
"Crystal, this is great to hear! Thank you for the update!"
  • over 3 years ago08/09/18 at 6:01 pm (UTC)
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"bsi el I too am seeing a break with tab order and layers since the 3.17 releases hit. I have an open case and the QA person was able to a..."
  • over 3 years ago07/19/18 at 4:02 pm (UTC)
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Jackie Waskewicz replied to the discussion Question Submit not working correctly in HTML5
"Yes, it may be different. We were previously using custom buttons, however those have been removed. The course is published using HTML5 o..."
  • over 3 years ago06/13/18 at 5:43 pm (UTC)
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Jackie Waskewicz replied to the discussion Question Submit not working correctly in HTML5
"Hello, I am wondering if an issue we are seeing is a part of this issue as well? We are finding an issue in our Storyline 360 courses, pu..."
  • over 3 years ago06/06/18 at 9:23 pm (UTC)
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Jackie Waskewicz replied to the discussion Storyline 360 Chromeless modern player
"Is there a way to change the color of the new modern player (outside of selecting Dark or Light)?"
  • over 3 years ago05/23/18 at 7:53 pm (UTC)
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Jackie Waskewicz replied to the discussion Reverting to earlier version of file.
"Hi Leslie, Has there been anything found related to this issue? I have a team of designers with 4-5 saying they are finding this while ..."
  • over 3 years ago05/23/18 at 5:20 pm (UTC)
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Jackie Waskewicz started a new discussion Tab Order skipping player navigation in SL360
"Hi everyone,  I'm performing QA on a course where accessibility and tab order have been taken into account and are reviewed. Normally I ..."
  • over 3 years ago04/23/18 at 6:44 pm (UTC)