James Thomas
James Thomas
xcelerate media inc
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James Thomas replied to the discussion Question bank freezing
"I submitted the course file. Case number 01746204."
  • 5 years ago03/27/19 at 8:34 pm (UTC)
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James Thomas started a new discussion Question bank freezing
"I have a course that was originally built in SL3. It was translated to Spanish and published with the most recent version of SL360...."
  • 5 years ago03/27/19 at 8:05 pm (UTC)
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James Thomas replied to the discussion Audio Not Playing Upon First Visit
"Yes, set to autoplay.  Nothing funky or intricate involved.  My opinion is that Safari is muting the audio clip, waiting for user intera..."
  • 5 years ago03/25/19 at 6:16 pm (UTC)
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James Thomas replied to the discussion Audio Not Playing Upon First Visit
"Unfortunately I don't have the original file to share, it's been modified.  The work around for us was to convert the timelines to video,..."
  • 5 years ago03/25/19 at 1:50 pm (UTC)
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"I have the Play button when course starts, slide 1 being video that has audio embedded.  The audio on slide 4 is based on the slide start..."
  • 5 years ago03/22/19 at 8:32 pm (UTC)
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"Thanks for the reply and I understand the Safari security changes as well as Chrome.  My problem is that the first 3 slides are video, th..."
  • 5 years ago03/22/19 at 7:10 pm (UTC)
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James Thomas replied to the discussion Audio Not Playing Upon First Visit
"I'm having the exact same problem.  Mine is with Mac Safari version 12.0.3 which was released late January.  Works fine in all other test..."
  • 5 years ago03/22/19 at 4:32 pm (UTC)
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James Thomas started a new discussion Audio not playing on Mac, Safari version 12.0.3
"I've built a course in 360 utilizing mostly video. The first interactive slide that has audio on the timeline does not play on Mac,..."
  • 5 years ago03/22/19 at 3:53 pm (UTC)