James Werling
James Werling
Information Architect at AEO
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James Werling started a new discussion How can i find my support tickets
"I submitted a support ticket and can't determine where to go on your website to see this an all my previous support requests."
  • 1 year ago03/27/23 at 8:35 pm (UTC)
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James Werling started a new discussion Results Slide does not work
"I added two quiz questions and tried to add the generic modern results slide. I got an error from Storyline when I tried to add the moder..."
  • 1 year ago03/07/23 at 10:22 pm (UTC)
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"I have a slide with one base layer and 4 other layers. I have an audio clip that describes all the information on the 4 layers. I want th..."
  • over 3 years ago11/12/20 at 9:40 pm (UTC)
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"It just sits there with the three dots moving for minutes on end and never appears. Windows 10 premium 64 bit with IE 11, as the default."
  • over 5 years ago10/25/18 at 10:10 pm (UTC)
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"Hello Team, Replay just says it stopped working when I open it. I've tried the repair several times and made sure that .net was working...."
  • over 7 years ago12/14/16 at 8:09 pm (UTC)
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James Werling started a new discussion Problem with Quizmaker in Studio 09
"Hello All, I have some older studio 09 videos with quizzes in them. These quizzes are suposed to email results to our portal email accou..."
  • 9 years ago02/18/15 at 3:05 pm (UTC)
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"Happy holidays all, I can no longer open StoryLine 1. I get a message indicating I need FlashPlayer 10 or higher to run Storyline, yet w..."
  • 9 years ago12/31/14 at 3:54 pm (UTC)
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James Werling started a new discussion Timeling drags after publishing with sound from files
"Hello all, This is the first time I have worked with narration. I added the audio as files that were recorded in Audacity and converted t..."
  • 10 years ago02/13/14 at 11:42 am (UTC)
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James Werling started a new discussion Are there short cut keys for mic record and stop?
"I checked the documentation but didn't see any shortcuts for these. Has any body found "undocumented" start and stop keys for recording s..."
  • over 10 years ago12/05/13 at 6:53 am (UTC)
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James Werling started a new discussion Edit Narration Audio in Replay
"Can you re-record the narration in Replay? For instance if I didn't like a segment of narration, could I use the play head to clip it out..."
  • over 10 years ago11/13/13 at 10:55 am (UTC)
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James Werling started a new discussion Branching or Scenes
"If you have multiple sections in an eLearning courese atogether totaling about 60 slides, what is the best way to strucure the sections? ..."
  • over 10 years ago11/01/13 at 6:42 am (UTC)
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James Werling started a new discussion Does StoryLine backup files?
"Hi Everyone! Dumb me. I was working for about 2 hours on a slide without saving and then the screen just froze. I had to reboot my comput..."
  • over 10 years ago10/25/13 at 8:43 am (UTC)
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James Werling started a new discussion PowerPoint Imports has 2 triggers
"I imported a powerpoint presentation, and when I did there were 2 triggers one to go to the next slide when the next button is clicke and..."
  • 11 years ago03/13/13 at 8:53 am (UTC)
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James Werling started a new discussion Synchronize Text and Narration LIke in Studio 09
"I am just starting to use Storyline. I have a number of PPT presentations I would like to add animation and narration to. Is there any su..."
  • 11 years ago03/04/13 at 7:20 am (UTC)
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James Werling started a new discussion Code editing
"Is there anyway to see and edit the underlying HTML5 and JS code for a story before it is published? Or is the processing engine in Story..."
  • over 11 years ago10/15/12 at 11:21 am (UTC)
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James Werling started a new discussion Player Resizing
"I noticed that if you choose a non-standard window size for your Storyline screen recordings, say 1230X570 the Storyline player will resi..."
  • over 11 years ago09/25/12 at 12:01 pm (UTC)
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"I created a simulation in Captivate 6 and inseted the HTML5 file as a web object in Story line with a couple of other anitmations. When p..."
  • over 11 years ago09/13/12 at 1:58 pm (UTC)
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James Werling started a new discussion HTML5 Output Plays Once then never again
"I created a three slide video and placed a Captivate 6 HTML5 Web object in the middle slide then published the Story. I Opened the Folder..."
  • over 11 years ago09/13/12 at 7:25 am (UTC)
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James Werling started a new discussion Trial Product Does not work Like Tutorial
"I downloaded StoryLine for a Trial about a week ago and am working through the tutorials. The second one where you animate the text in a ..."
  • over 11 years ago07/13/12 at 7:58 am (UTC)
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James Werling started a new discussion Video Deterioration over tiem????
"I created and posted to a SharePoint library some Articulate Presenter coureses over 3 years ago. They were fine several months ago. When..."
  • almost 12 years ago04/06/12 at 6:09 am (UTC)