Jan Mathews
Jan Mathews
Metropolitan School District of Washington Township
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Jan Mathews replied to the discussion Sound not playing in Safari on iPAD
"Apple pushed out an update. Can anyone see if that happens to resolve the issue?"
  • 1 year ago10/17/19 at 2:42 pm (UTC)
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Jan Mathews replied to the discussion Sound not playing in Safari on iPAD
"Any update? We are experiencing the same thing, although not consistently. iPad 13.1 and storyline 360."
  • 1 year ago10/07/19 at 11:49 pm (UTC)
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Jan Mathews replied to the discussion Lightboxes
"Hi, all: Is it still the case that you have to create a slide layer to get rid of the red X? This thread is four years old. Just curious...."
  • 1 year ago09/09/19 at 2:59 pm (UTC)
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Jan Mathews started a new discussion Character filters
"Hi, Articulate! What are the chances of adding more filters for us, so that we can find character poses more quickly. For example, it wou..."
  • over 1 year ago04/23/19 at 2:04 pm (UTC)
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"No, that’s not it. If your example had 30 slides and we wanted to start the preview at slide 25 and go to the end—that’s what I’m lookin..."
  • over 1 year ago03/13/19 at 9:29 pm (UTC)
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"Yes, please. It would be great if this was an option. To be able to preview from, let's say, slide 30 and go to the end, rather than star..."
  • over 1 year ago03/13/19 at 8:32 pm (UTC)
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Jan Mathews replied to the discussion Rise - Process Block editing issues
"I'm having the same issue today. I'm using Chrome. I'll log into my personal machine and try again."
  • over 1 year ago03/06/19 at 7:35 pm (UTC)
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"Please sign me up as a proponent of this too. I would rather a caption didn't have shadowed text and also fade in/out animation. Seems li..."
  • almost 2 years ago02/15/19 at 6:07 pm (UTC)
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"Hi, Ashley!  I have uploaded two files privately. Let me know what else you need. Thanks much!"
  • almost 2 years ago01/15/19 at 7:54 pm (UTC)
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Jan Mathews started a new discussion Lag or blip between slides on a screen recording
"Hi, all: I have published a Storyline 360 file to Rise. I have checked everything in the file that I know to check. On every screen recor..."
  • almost 2 years ago01/14/19 at 3:15 pm (UTC)
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Jan Mathews replied to the discussion Having an issue w/ RISE SCORM file
"Did this get resolved? I am having a blank screen issue as well. I have tried everything. I have a Rise file with three SL blocks and ori..."
  • almost 2 years ago12/13/18 at 9:01 pm (UTC)
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Jan Mathews started a new discussion Tracking with three SL blocks in a Rise course
"Hi, all: I'm having some trouble. I have a Rise course with three SL360 blocks (one in each lesson). I cannot get the course to play on ..."
  • almost 2 years ago12/13/18 at 5:13 pm (UTC)
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Jan Mathews replied to the discussion Shadow on text when using Caption Boxes
"Can we change a setting so that the shadow doesn't appear in the first place? Yes, I can go through and manually remove the shadow. But, ..."
  • almost 2 years ago12/06/18 at 8:45 pm (UTC)
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"Was there ever an answer on Tami Howard's question? I don't care for the shadow on the text either. Thanks."
  • almost 2 years ago12/06/18 at 8:37 pm (UTC)
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"Hi, there! I'm working for a different company now. I haven't tried yet, but will be soon. "
  • almost 2 years ago12/04/18 at 9:45 pm (UTC)