Jason Merrill
Jason Merrill
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"For anyone googling this in the future, the imported XLIFF was missing the target-language="ja-JP" attribute & value for our Japanese..."
  • over 1 year ago12/16/22 at 4:56 pm (UTC)
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"Translations do not appear after successful XLIFF import. We duplicate an English RISE course (it changed owners once before if that mat..."
  • over 1 year ago12/16/22 at 4:54 pm (UTC)
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"I am also having this issue and have tried everything listed above. Very frustrating, trying to get his course out of the door for our Ja..."
  • over 1 year ago12/16/22 at 4:20 pm (UTC)
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"We have confirmed in testing on both Chrome and Firefox that PowerPoint presentations that embed a quiz with Quizmaker will break the sea..."
  • almost 2 years ago07/20/22 at 9:22 pm (UTC)
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"I am having a similar issue - the text fields dissappear after packaging, or are swapped out with a different text field or size. The DPI..."
  • almost 3 years ago07/19/21 at 8:10 pm (UTC)
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"I am using Articulate Presenter 360 to embed videos in a PowerPoint file. The video is hosted on a Brightcove server and contains multipl..."
  • 3 years ago03/12/21 at 3:08 pm (UTC)
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Jason Merrill replied to the discussion Presenter error when publishing
"I am having the exact same issue, I don't see any relation to "Smart Art" in my presentation. Publishing fails silently halfway through t..."
  • 3 years ago02/23/21 at 7:33 pm (UTC)
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Jason Merrill replied to the discussion Animations: Images are not displayed
"Hi @Crystal, thank you. I have been able to replicate the issue in my Firefox browser (previously I couldn't). I can see the following co..."
  • 3 years ago01/22/21 at 4:34 pm (UTC)
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Jason Merrill replied to the discussion Animations: Images are not displayed
"We are also seeing this issue with our LMS content produced with RISE. We have only seen the issue with Firefox users, not Chrome. The pr..."
  • over 3 years ago01/21/21 at 4:34 pm (UTC)
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"No problem. This happens to me every 3rd or 4th time I try and embed a video link from a web site, and it happens in more than one PowerP..."
  • almost 4 years ago06/24/20 at 4:06 pm (UTC)
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"No solution I take it? I'm experiencing the same issue... or very similar. I have three slides in my presentation I try and embed video i..."
  • almost 4 years ago06/22/20 at 7:48 pm (UTC)
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Jason Merrill started a new discussion Quizmaker 360 and translation not working
"I have a PowerPoint with a quiz made with Quizmaker 360 and am attempting to apply a translation a vendor did for us. We exported the .XL..."
  • 4 years ago03/24/20 at 6:16 pm (UTC)