Jay Cooper
Jay Cooper
eLearning Course Developer at U.S. Customs and Border Protection
  • About

    Jay Cooper

    Retired Air Force and former Federal Law Enforcement Officer. I've been developing eLearning courses since 2014 and enjoy the process a great deal.
  • Harpers Ferry, West Virginia
  • Contact Me
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Jay Cooper replied to the discussion Greater Diversity Representation in Characters
"I'm going to chime in and agree with Kerry regarding the need for more photo characters with more 'diverse' poses and appearance. I..."
  • over 2 years ago11/15/21 at 1:09 pm (UTC)
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Jay Cooper replied to the discussion Unable to publish to Review 360
"I'm having the same problem uploading to Review 360. About 80% of the time I get the error message in the attachment. There's..."
  • over 2 years ago11/09/21 at 8:18 pm (UTC)
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Jay Cooper replied to the discussion Publishing to Word Doc doesn't work in Storyline 360
"Leslie, I was having the same issue as Yolanda and your solution worked. Do you know why this issue happened in the first place?&nb..."
  • over 2 years ago11/09/21 at 1:54 pm (UTC)
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Jay Cooper replied to the discussion Can I Use a URL or iframe Code for a Video?
"Karl...thank you very much!"
  • over 2 years ago08/31/21 at 2:41 pm (UTC)
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Jay Cooper replied to the discussion 2 improvements I would like to see for Closed Captions in StoryLine 360
"Add one more vote for being able to set the position of the CC text block. The current setup eats up alot of the stage. "
  • almost 3 years ago06/07/21 at 4:28 pm (UTC)
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Jay Cooper replied to the discussion Storyline 360 freezing?
"My colleagues and I have been experiencing these same issues starting about 2-months ago. Any time we attempt to cut/copy/duplicate..."
  • 3 years ago04/15/21 at 11:20 am (UTC)
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Jay Cooper replied to the discussion How do I keep actions happening on a master slide continue?
"Walt, I've paused the timeline on the base layer using cue points on that layer. I've done this because I need the learner to look ..."
  • over 3 years ago12/14/20 at 12:27 pm (UTC)
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Jay Cooper replied to the discussion Selecting Motion Paths
"Katie...thank you very much for the response. I'd appreciate some insight, if you can provide it, on what Articulate is working on ..."
  • over 3 years ago11/23/20 at 2:30 pm (UTC)
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Jay Cooper replied to the discussion Selecting Motion Paths
"I'd like to throw my voice into the mix as to the need for a better way to edit motion paths besides selecting them. I'm using moti..."
  • over 3 years ago11/19/20 at 8:47 pm (UTC)
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Jay Cooper replied to the discussion State Changes for Buttons on Master Slide
"Ray...thanks for this post. I'm having a similar problem and your solution fixed it!"
  • over 3 years ago10/07/20 at 2:56 pm (UTC)
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Jay Cooper replied to the discussion Having problems with the "Jump to xxxx" Action
"Thanks for the help Walt."
  • over 3 years ago09/28/20 at 5:31 pm (UTC)
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Jay Cooper replied to the discussion Having problems with the "Jump to xxxx" Action
"Sam...thanks much for the help. This is my first foray into using audio in Storyline and I like the technique you used to stop/star..."
  • over 3 years ago09/28/20 at 5:30 pm (UTC)
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Jay Cooper replied to the discussion Can I insert time into the middle of the timeline?
"Ren...thanks much for the article link. And I did put in a feature request. Thanks for the response."
  • over 3 years ago09/25/20 at 4:56 pm (UTC)
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Jay Cooper replied to the discussion Missing base layer buttons on layers
"No worries. That second set of eyes can be a lifesaver!"
  • over 3 years ago07/24/20 at 12:26 pm (UTC)
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Jay Cooper replied to the discussion Missing base layer buttons on layers
"William...right click on your layers on the stage (away from your other objects) and select "Format Background". It looks like you ..."
  • over 3 years ago07/24/20 at 11:26 am (UTC)
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Jay Cooper replied to the discussion Can I go backward on the timeline?
"Just saw this Vincent. Thanks much for the update!"
  • almost 4 years ago07/01/20 at 11:24 am (UTC)
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Jay Cooper replied to the discussion Storyline blocks accessibility in Rise?
"Alyssa...I want to follow up on Pete's question, actually the theme of his question. We're in the process of converting a large num..."
  • almost 4 years ago05/28/20 at 12:48 pm (UTC)
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Jay Cooper replied to the discussion Fonts Disappearing from Storyline
"Ren...sorry for the delay. I submitted the case this morning. Let me know what other information you might need. v/r Jay"
  • 4 years ago01/22/20 at 12:42 pm (UTC)
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Jay Cooper replied to the discussion Layer always on top
"Add my voice to this request as well. "
  • over 4 years ago12/11/19 at 2:31 pm (UTC)
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Jay Cooper replied to the discussion Shapes with solid dash type not selectable
"That worked Melanie! Thank you."
  • over 4 years ago12/04/19 at 6:12 pm (UTC)
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Jay Cooper replied to the discussion Shapes with solid dash type not selectable
"Hi Wendy, I'm using SL360 and we're up to v 3.33.20625.0 I've primarily used Captivate until recently...using SL as well now so I'm tryin..."
  • over 4 years ago12/04/19 at 11:36 am (UTC)
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Jay Cooper replied to the discussion Tab order not behaving correctly in Storyline 360
"I'm experiencing a similar issue, but not in a built in Articulate quiz. I've set up a scenario where the learner makes a choice an..."
  • over 4 years ago08/28/19 at 3:19 pm (UTC)
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Jay Cooper replied to the discussion Audio Track is Duplicating Sections
"The first time I had this problem I preview the scene without closing out the files and the error could be heard during the preview.  Thi..."
  • almost 5 years ago04/30/19 at 1:12 pm (UTC)