"Mine doesn't freeze.  Just nothing (including character add-in attempts)."

"Hi! I am running Studio '13 and Office 2010. When I am in PPT, I can open up the Articulate tab and all the options are there but when I..."

"Right! Gotcha. The problem is there in both instances ("View" from dialog box, and "Launch" from red icon in folder). If I exit and re..."

"That's the one I've been launching from. I thought you said avoid that one! LOL! Jean"

"Hey Christine, Which of these is the .exe file? Jean"

"I'm on a PC working, saving, publishing to and launching on the C drive (local hard drive) and launching via the red "launch presentation..."

"Hi Christine, Thanks very much indeed. I have downloaded the updates, and this problem has persisted. It's published to CD (i.e. not ..."

"It's still happening but I'll just live with it, and check/switch them all manually at the end before publishing. I have another issue (..."

"Hi! I have repeatedly unchecked the "Provide feedback for graded questions by default" box (and saved) on a quiz I am working on, however..."

"Hi Phil!   Christine, I have not tried burning by any other device as it happens and am about to burn with a different file system on the..."

"That's the funny thing.  It plays just fine right after publishing (pre-burning).  I'm experimenting with removing potentially problemati..."

"Hi Christine, Thanks so much for the reply.  The name of the presentation is Introduction and I work only on the C: drive.  The directory..."

"I have several presentations that were originally created in Studio '09 and that I now publish in Studio '13 (upgraded).  They publish wi..."

"The search field is checked on the menu tab and Menu is checked under Player Tabs.  Once published, the search does nothing.  I enter a s..."

"Hi! I've published to CD (selected "search" in the player options and there is a menu) and the search field is there but when I enter any..."

"I have the identical problem. I re-recorded narration for one slide in Presenter '13 and can play back that narration in the record narra..."

"Hi everyone, My IT person has hit a wall configuring Moodle so that it generates a report (grade) after we do the quiz logged in as stude..."

"Hi! I watched the video on how to upload a Quizmaker '09 quiz to Moodle and ran into the following snag: In the drop-down activities menu..."