Jeff R
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Jeff R replied to the discussion Text Showing Up Incorrectly
"Hi Ivan,
Thank you very much!! I was testing in Chrome, so I tried your 2nd suggestion and selecting USE MODERN TEXT fixed it!"
- 5 years ago04/05/19 at 2:00 pm (UTC)
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Jeff R started a new discussion Text Showing Up Incorrectly
"Currently using 360 and I updated an older SL3 course. Upon publish to Review as well as LMS, there are 3 slides where the font shows imp..."
- 5 years ago04/04/19 at 10:04 pm (UTC)
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Jeff R replied to the discussion storyline 3 will not open project from storyline 2
"Hello Linda:
I don't remember precisely at this point, but it was a matter of essentially starting a slide over from scratch. I had to s..."
- over 5 years ago11/26/18 at 1:44 pm (UTC)
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Jeff R replied to the discussion Image Compression in Storyline 3
"I apologize for the late response, I am currently providing 4 weeks of live onboarding training."
- 6 years ago02/12/18 at 5:42 pm (UTC)
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Jeff R replied to the discussion Image Compression in Storyline 3
"I test in both IE, as well as chrome. I'll let my SME test in IE, but the image quality is comparable with my testing in both IE and Chrome."
- 6 years ago02/08/18 at 7:37 pm (UTC)
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Jeff R replied to the discussion Image Compression in Storyline 3
"The issue is post publish. During preview, or while working on the project the images look absolutely fine.
I have published for web an..."
- 6 years ago02/07/18 at 6:56 pm (UTC)
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Jeff R replied to the discussion Poor image quality in SL2 and poor video quality in SL3
"Was there any resolution to this? "
- 6 years ago02/07/18 at 4:49 pm (UTC)
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Jeff R replied to the discussion Storyline 3 - Poor picture quality
"I can confirm the issue on SL3. I also see no solutions and posted as well.
"
- 6 years ago02/07/18 at 4:46 pm (UTC)
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Jeff R started a new discussion Image Compression in Storyline 3
"I know this has been discussed before, but there seems to be no solution. I am working on a project that contains a lot of screenshots. O..."
- 6 years ago02/06/18 at 8:32 pm (UTC)
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Jeff R replied to the discussion storyline 3 will not open project from storyline 2
"Yes! Lea was able to help me! It turned out there was an issue on a single slide where a character and triggers needed to be removed and ..."
- over 6 years ago01/03/18 at 8:22 pm (UTC)
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Jeff R replied to the discussion storyline 3 will not open project from storyline 2
"Have not even gotten a response from support yet :/"
- over 6 years ago12/20/17 at 5:56 pm (UTC)
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Jeff R replied to the discussion storyline 3 will not open project from storyline 2
"I appreciate this. I tried several of the files. Once I open the file in storyline 3, I get the triangle exclamation point of death stati..."
- over 6 years ago12/20/17 at 5:53 pm (UTC)
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Jeff R replied to the discussion storyline 3 will not open project from storyline 2
"So, upon opening the file the first time, I tried to use the option that says upgrade...I chose this, it stated that the file was corrupt..."
- over 6 years ago12/18/17 at 5:49 pm (UTC)
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Jeff R replied to the discussion storyline 3 will not open project from storyline 2
"I submitted a case:
Per request in the elearning hero's forum. As stated in the forum, I am not allowed to share the file because it con..."
- over 6 years ago12/18/17 at 4:05 pm (UTC)
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Jeff R replied to the discussion storyline 3 will not open project from storyline 2
"I have not. Most of the issues I run into are not on their priority list."
- over 6 years ago12/15/17 at 8:38 pm (UTC)
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Jeff R replied to the discussion storyline 3 will not open project from storyline 2
"Unfortunately, it is internal information that I can't share."
- over 6 years ago12/15/17 at 7:04 pm (UTC)
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Jeff R replied to the discussion storyline 3 will not open project from storyline 2
"100 mb, about 200 hours of work"
- over 6 years ago12/15/17 at 6:39 pm (UTC)
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Jeff R replied to the discussion storyline 3 will not open project from storyline 2
"I absolutely tried that. I also tried copying individual slides to paste over. No luck :/"
- over 6 years ago12/15/17 at 6:09 pm (UTC)
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Jeff R started a new discussion storyline 3 will not open project from storyline 2
"I have a fairly large project from storyline 2 that will not open in storyline 3. I have tried multiple things including adjusting the pl..."
- over 6 years ago12/15/17 at 4:11 pm (UTC)
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Jeff R replied to the discussion Anyone having trouble previewing or editing a video after insertion in SL3?
"I'm having a similar issue: https://community.articulate.com/discussions/articulate-storyline/need-help-a063776d-85e3-404e-acca-23d59dcb0..."
- over 6 years ago12/05/17 at 8:56 pm (UTC)
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Jeff R started a new discussion need help
"video is not cropping properly in SL3 and shows huge gap in preview despite being cropped correctly on the slide."
- over 6 years ago12/05/17 at 5:44 pm (UTC)
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Jeff R replied to the discussion Storyline 2 bugs in latest update?
"1. Yes. I do have it set to scale to fill browser.
2. This has actually happened to me many times. It usually (not always) happens when ..."
- almost 7 years ago06/12/17 at 5:44 pm (UTC)
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Jeff R started a new discussion Storyline 2 bugs in latest update?
"Hello:
I have run into a few issues since I updated the software:
Clicking the volume button on the player permanently mutes the t..."
- almost 7 years ago06/07/17 at 5:32 pm (UTC)
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Jeff R replied to the discussion Show/Hide Resources?
"No worries-- I probably didn't explain it well enough. I really appreciate your help!"
- almost 8 years ago06/21/16 at 7:53 pm (UTC)
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Jeff R replied to the discussion Show/Hide Resources?
"Hi Leslie. This doesn't work for me. The custom slide properties only allow me to toggle built in features on or off. I initially wanted ..."
- almost 8 years ago06/21/16 at 7:46 pm (UTC)