"I test in both IE, as well as chrome. I'll let my SME test in IE, but the image quality is comparable with my testing in both IE and Chrome."

"The issue is post publish. During preview, or while working on the project the images look absolutely fine.  I have published for web an..."

"Was there any resolution to this? "

"I can confirm the issue on SL3. I also see no solutions and posted as well.  "

"I know this has been discussed before, but there seems to be no solution. I am working on a project that contains a lot of screenshots. O..."

"Yes! Lea was able to help me! It turned out there was an issue on a single slide where a character and triggers needed to be removed and ..."

"Have not even gotten a response from support yet :/"

"I appreciate this. I tried several of the files. Once I open the file in storyline 3, I get the triangle exclamation point of death stati..."

"So, upon opening the file the first time, I tried to use the option that says upgrade...I chose this, it stated that the file was corrupt..."

"I submitted a case: Per request in the elearning hero's forum. As stated in the forum, I am not allowed to share the file because it con..."

"I have not. Most of the issues I run into are not on their priority list."

"Unfortunately, it is internal information that I can't share."

"100 mb, about 200 hours of work"

"I absolutely tried that. I also tried copying individual slides to paste over. No luck :/"

"I have a fairly large project from storyline 2 that will not open in storyline 3. I have tried multiple things including adjusting the pl..."

"I'm having a similar issue: https://community.articulate.com/discussions/articulate-storyline/need-help-a063776d-85e3-404e-acca-23d59dcb0..."

"video is not cropping properly in SL3 and shows huge gap in preview despite being cropped correctly on the slide."

"1. Yes. I do have it set to scale to fill browser. 2. This has actually happened to me many times. It usually (not always) happens when ..."

"Hello:   I have run into a few issues since I updated the software: Clicking the volume button on the player permanently mutes the t..."

"No worries-- I probably didn't explain it well enough. I really appreciate your help!"

"Hi Leslie. This doesn't work for me. The custom slide properties only allow me to toggle built in features on or off. I initially wanted ..."

"I was trying to use the zoom region, but it seems they can only be used on a base layer?"

"For Storyline 2 is there an easy way to show/hide these on the project? When my user reaches a certain slide, I want the information to b..."

"Definitely think I overthought this one. Working with Robert, he sent me a test file this morning where he converted a test question into..."

"Thanks Bryan! Unfortunately, I am not a coder :(      I was able to fix the jump to next slide issue by removing an additional trigger fo..."