Jeff Robedee
Jeff Robedee
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Jeff Robedee replied to the discussion Image Compression in Storyline 3
"I test in both IE, as well as chrome. I'll let my SME test in IE, but the image quality is comparable with my testing in both IE and Chrome."
  • over 4 years ago02/08/18 at 7:37 pm (UTC)
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Jeff Robedee replied to the discussion Image Compression in Storyline 3
"The issue is post publish. During preview, or while working on the project the images look absolutely fine.  I have published for web an..."
  • over 4 years ago02/07/18 at 6:56 pm (UTC)
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"Was there any resolution to this? "
  • over 4 years ago02/07/18 at 4:49 pm (UTC)
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Jeff Robedee replied to the discussion Storyline 3 - Poor picture quality
"I can confirm the issue on SL3. I also see no solutions and posted as well.  "
  • over 4 years ago02/07/18 at 4:46 pm (UTC)
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Jeff Robedee started a new discussion Image Compression in Storyline 3
"I know this has been discussed before, but there seems to be no solution. I am working on a project that contains a lot of screenshots. O..."
  • over 4 years ago02/06/18 at 8:32 pm (UTC)
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"Yes! Lea was able to help me! It turned out there was an issue on a single slide where a character and triggers needed to be removed and ..."
  • over 4 years ago01/03/18 at 8:22 pm (UTC)
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"Have not even gotten a response from support yet :/"
  • over 4 years ago12/20/17 at 5:56 pm (UTC)
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"I appreciate this. I tried several of the files. Once I open the file in storyline 3, I get the triangle exclamation point of death stati..."
  • over 4 years ago12/20/17 at 5:53 pm (UTC)
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"So, upon opening the file the first time, I tried to use the option that says upgrade...I chose this, it stated that the file was corrupt..."
  • over 4 years ago12/18/17 at 5:49 pm (UTC)
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"I submitted a case: Per request in the elearning hero's forum. As stated in the forum, I am not allowed to share the file because it con..."
  • over 4 years ago12/18/17 at 4:05 pm (UTC)
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"I have not. Most of the issues I run into are not on their priority list."
  • over 4 years ago12/15/17 at 8:38 pm (UTC)
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"Unfortunately, it is internal information that I can't share."
  • over 4 years ago12/15/17 at 7:04 pm (UTC)
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"100 mb, about 200 hours of work"
  • over 4 years ago12/15/17 at 6:39 pm (UTC)
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"I absolutely tried that. I also tried copying individual slides to paste over. No luck :/"
  • over 4 years ago12/15/17 at 6:09 pm (UTC)
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Jeff Robedee started a new discussion storyline 3 will not open project from storyline 2
"I have a fairly large project from storyline 2 that will not open in storyline 3. I have tried multiple things including adjusting the pl..."
  • over 4 years ago12/15/17 at 4:11 pm (UTC)
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"I'm having a similar issue: https://community.articulate.com/discussions/articulate-storyline/need-help-a063776d-85e3-404e-acca-23d59dcb0..."
  • over 4 years ago12/05/17 at 8:56 pm (UTC)
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Jeff Robedee started a new discussion need help
"video is not cropping properly in SL3 and shows huge gap in preview despite being cropped correctly on the slide."
  • over 4 years ago12/05/17 at 5:44 pm (UTC)
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Jeff Robedee replied to the discussion Storyline 2 bugs in latest update?
"1. Yes. I do have it set to scale to fill browser. 2. This has actually happened to me many times. It usually (not always) happens when ..."
  • almost 5 years ago06/12/17 at 5:44 pm (UTC)
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Jeff Robedee started a new discussion Storyline 2 bugs in latest update?
"Hello:   I have run into a few issues since I updated the software: Clicking the volume button on the player permanently mutes the t..."
  • almost 5 years ago06/07/17 at 5:32 pm (UTC)
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Jeff Robedee replied to the discussion Show/Hide Resources?
"No worries-- I probably didn't explain it well enough. I really appreciate your help!"
  • almost 6 years ago06/21/16 at 7:53 pm (UTC)
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Jeff Robedee replied to the discussion Show/Hide Resources?
"Hi Leslie. This doesn't work for me. The custom slide properties only allow me to toggle built in features on or off. I initially wanted ..."
  • almost 6 years ago06/21/16 at 7:46 pm (UTC)
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"I was trying to use the zoom region, but it seems they can only be used on a base layer?"
  • almost 6 years ago06/21/16 at 6:27 pm (UTC)
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Jeff Robedee replied to the discussion Show/Hide Resources?
"For Storyline 2 is there an easy way to show/hide these on the project? When my user reaches a certain slide, I want the information to b..."
  • almost 6 years ago06/21/16 at 5:49 pm (UTC)
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Jeff Robedee replied to the discussion Text Entry Enter Key
"Definitely think I overthought this one. Working with Robert, he sent me a test file this morning where he converted a test question into..."
  • almost 6 years ago06/13/16 at 4:58 pm (UTC)
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Jeff Robedee replied to the discussion Text Entry Enter Key
"Thanks Bryan! Unfortunately, I am not a coder :(      I was able to fix the jump to next slide issue by removing an additional trigger fo..."
  • almost 6 years ago06/10/16 at 7:56 pm (UTC)