Jennifer Johnston
Jennifer Johnston
Training Manager
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Jennifer Johnston replied to the discussion Audio and Video out of sync when using Seekbar
"I was thinking the same thing, Bernard. My interpretation of what I have heard from Articulate on this issue is as follows: "We'll keep ..."
  • almost 6 years ago03/15/16 at 6:07 pm (UTC)
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Jennifer Johnston replied to the discussion Audio and Video out of sync when using Seekbar
"I have to agree that at this point the lack of attention to this issue is just way beyond ridiculous."
  • almost 6 years ago03/15/16 at 5:25 pm (UTC)
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"Got it! Thank you very much!"
  • almost 6 years ago01/18/16 at 7:57 pm (UTC)
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"Okay, thank you very much. I appreciate the assistance."
  • almost 6 years ago01/18/16 at 7:47 pm (UTC)
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"It would be under jenn.johnston. I used the form and did not e-mail directly. Does the form option not work? Thank you for the link, it ..."
  • almost 6 years ago01/18/16 at 7:43 pm (UTC)
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"So I am looking further at the report from SCORM Cloud and it looks like the results are displayed as the first letter of the choice opti..."
  • almost 6 years ago01/18/16 at 1:29 pm (UTC)
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"Hi again, it has been several days and no confirmation e-mail (not in junk) or any sort of activity I can see. What else should I try to ..."
  • almost 6 years ago01/18/16 at 12:51 pm (UTC)
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"Thank you, I just submitted a new case. I didn't see a number, just that it was submitted and will be assigned. Thank you for checking in..."
  • 6 years ago01/12/16 at 8:25 pm (UTC)
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"Hi - thank you! I was looking for an e-mail but maybe I didn't receive one, is there one sent or did something maybe go wrong when I subm..."
  • 6 years ago01/12/16 at 8:03 pm (UTC)
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"I have a similar problem, which I reported to support but have not heard anything back about. In my case, the reportage from SCORM Cloud ..."
  • 6 years ago01/12/16 at 7:27 pm (UTC)
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Jennifer Johnston replied to the discussion Audio and Video out of sync when using Seekbar
"Thank you for the stock reply."
  • over 6 years ago08/25/15 at 2:44 pm (UTC)
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Jennifer Johnston replied to the discussion Audio and Video out of sync when using Seekbar
"I cannot believe there is still no update to this issue.  Nothing at all? No plans for a fix? Is it even in the queue? Has anyone even LO..."
  • over 6 years ago08/25/15 at 1:35 pm (UTC)
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Jennifer Johnston replied to the discussion Audio and Video out of sync when using Seekbar
"It seems apparent that after 7-10 months of this fairly major problem, that Articulate does not, in fact, consider it a fairly major prob..."
  • over 6 years ago06/05/15 at 1:54 pm (UTC)
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"Hello, I have come across this issue as well. I agree, this is (yet another) bug in something that is a key feature of Storyline.  I'm a..."
  • almost 7 years ago03/26/15 at 12:59 pm (UTC)
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Jennifer Johnston replied to the discussion Audio and Video out of sync when using Seekbar
"I have to agree with Bernard, being in similar circumstances. I too was a proponent for this product and was able to buy some time as cou..."
  • almost 7 years ago03/17/15 at 7:33 pm (UTC)
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Jennifer Johnston replied to the discussion Audio and Video out of sync when using Seekbar
"I have not received any updates which I find rather surprising as this seems to be a fairly major bug.  It's an essential function which ..."
  • almost 7 years ago03/17/15 at 3:35 pm (UTC)
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Jennifer Johnston replied to the discussion Considering using Moodle as my LMS
"I recently installed Moodle 2.7 to use with Storyline 2 files. We are just getting started with formal eLearning offerings as well so I t..."
  • 7 years ago12/19/14 at 8:10 pm (UTC)
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"I have a very similar problem with Chrome. I have courses loaded into Moodle as SCORM packages. Via Chrome, the course initially shows ve..."
  • 7 years ago12/19/14 at 7:54 pm (UTC)
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Jennifer Johnston replied to the discussion Which screen recording is used in a Try Scene?
"OK, so one option I found is to copy the Try Scene to a blank Story. It copies the screen recording and preserves the name so you can tel..."
  • 7 years ago12/04/14 at 2:21 am (UTC)
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Jennifer Johnston started a new discussion Which screen recording is used in a Try Scene?
"Is there some way to tell which video is used in a particular Try Scene?  I can see the list of screen recordings and their names and dat..."
  • 7 years ago12/04/14 at 12:37 am (UTC)
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Jennifer Johnston replied to the discussion Audio and Video out of sync when using Seekbar
"Various versions of IE, I can try in Chrome an Firefox too, if you would like. Also, I can send a video of it out-of-sync if you would li..."
  • 7 years ago11/12/14 at 9:44 pm (UTC)
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Jennifer Johnston replied to the discussion Audio and Video out of sync when using Seekbar
"I did notice a difference in how you were advancing and replaying- it seems you are dragging the seekbar back and forth, I am directly cl..."
  • 7 years ago11/12/14 at 9:38 pm (UTC)
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Jennifer Johnston replied to the discussion Audio and Video out of sync when using Seekbar
"Yes, stop works, and the initial advancing seems to work to. You have to go a bit beyond stop and play though. Try playing the slide for ..."
  • 7 years ago11/12/14 at 9:24 pm (UTC)
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Jennifer Johnston replied to the discussion Audio and Video out of sync when using Seekbar
"That sounds like it might be a different issue then. It would be great if you could take a look . Is there some way to get you the story..."
  • 7 years ago11/12/14 at 8:12 pm (UTC)
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Jennifer Johnston replied to the discussion Audio and Video out of sync when using Seekbar
"Yes, that is the seekbar I am referring to and it does not work. It doesn't keep the audio and video in sync when you use it to move forw..."
  • 7 years ago11/12/14 at 12:58 pm (UTC)