Jessica Gayraud
Altran
Activity
Jessica Gayraud replied to the discussion Delete the Play button when launching a storyline in Rise
"Hello,
My issue is resolved! Here is the explanation of the support:
"It seems this is related to the enhancement we added because ..."
- over 3 years ago08/20/20 at 9:24 am (UTC)
Activity
Jessica Gayraud replied to the discussion Delete the Play button when launching a storyline in Rise
"Hello Alyssa, thank you for the follow up. I am a bit late :) I have just sent the case # 02340072
"
- almost 4 years ago07/03/20 at 8:39 am (UTC)
Activity
Jessica Gayraud replied to the discussion Delete the Play button when launching a storyline in Rise
"Hello, thank you, I will send a case."
- almost 4 years ago06/22/20 at 9:08 am (UTC)
Activity
Jessica Gayraud replied to the discussion Delete the Play button when launching a storyline in Rise
"No it is only text with buttons. "
- almost 4 years ago06/18/20 at 4:20 pm (UTC)
Activity
Jessica Gayraud replied to the discussion Delete the Play button when launching a storyline in Rise
"It is on laptop. I noticed that it is only with Chrome. But what is weird is that it is new. I have always used Chrome and I never had th..."
- almost 4 years ago06/18/20 at 3:41 pm (UTC)
Activity
Jessica Gayraud started a new discussion Delete the Play button when launching a storyline in Rise
"Hello,
When I insert a Storyline project in Rise, I have a big grey screen with a Play icon. I have to click on the Icon to start the con..."
- almost 4 years ago06/18/20 at 12:48 pm (UTC)
Activity
Jessica Gayraud replied to the discussion Multilingual RISE SCORM Support
"Hello,
I am interested by a solution. I have the same problem: 1 SCORM made with Rise composed of 3 trainings paths. Each training path s..."
- 4 years ago03/06/20 at 3:22 pm (UTC)
Activity
Jessica Gayraud started a new discussion Choose screen recording place within a template
"Hello,
I am creating a step by step tutorial. I have adapted the size of the recording and I am able to insert it in my Template.
But t..."
- over 6 years ago11/07/17 at 2:55 pm (UTC)
Activity
Jessica Gayraud replied to the discussion Navigation menu in a roll over zone
"Hello Alyssa,
Thank you. Do you any news?
Regards,
Jessica"
- over 6 years ago10/25/17 at 9:30 am (UTC)
Activity
Jessica Gayraud replied to the discussion Navigation menu in a roll over zone
"Hello Alyssa,
Thank you for your reply!
Actually, the menu appears when the mouse hovers over the button, but the drop down menu doesn'..."
- over 6 years ago10/18/17 at 12:19 pm (UTC)
Activity
Jessica Gayraud started a new discussion Navigation menu in a roll over zone
"Hello,
I have a problem with a roll over trigger that displays a navigation menu located in a slide layer:
When I roll the mouse over t..."
- over 6 years ago10/16/17 at 9:49 am (UTC)
Activity
Jessica Gayraud replied to the discussion Security and confidentiality questions about Review
"Hello all,
Here is the answer of the support:
"Articulate 360 is a multi-tenant architecture - so all clients share a database and file..."
- almost 7 years ago07/07/17 at 6:58 am (UTC)
Activity
Jessica Gayraud replied to the discussion Security and confidentiality questions about Review
"Hello Crystal,
You are right. I checked also in my mailbox and I cannot find anything. I probably had some internet issues the day I did..."
- almost 7 years ago07/06/17 at 6:10 am (UTC)
Activity
Jessica Gayraud replied to the discussion Security and confidentiality questions about Review
"Hello Irina,
Unfortunately I have no answer from the support. But, what I have understood from the page https://articulate.com/trust is ..."
- almost 7 years ago07/03/17 at 11:34 am (UTC)
Activity
Jessica Gayraud replied to the discussion Security and confidentiality questions about Review
"Hello,
I thank you for your answers. OK, in this case, I will ask to the Support team.
"
- almost 7 years ago06/13/17 at 6:00 am (UTC)
Activity
Jessica Gayraud replied to the discussion Security and confidentiality questions about Review
"Hello Matthew,
Thank you for this page. I have already read it. It is a good start but it didn't answer all of my questions. For exem..."
- almost 7 years ago06/12/17 at 12:45 pm (UTC)
Activity
Jessica Gayraud started a new discussion Security and confidentiality questions about Review
"Hello,
To work with different colleagues on a storyline project, I thought using Review, in order to ease the collaboration work between..."
- almost 7 years ago06/12/17 at 8:14 am (UTC)
Activity
Jessica Gayraud replied to the discussion Avi file not valid in replay
"Hello Ashley,
I have checked and it appears that the problem comes from the videos.
It is not linked to Replay. So I'll have to create..."
- almost 7 years ago06/02/17 at 1:28 pm (UTC)
Activity
Jessica Gayraud replied to the discussion Avi file not valid in replay
"Hello,
The reference is ##921#. Does it help?
The version is Replay 360, v2.5.11153.0
Thank you!"
- almost 7 years ago06/01/17 at 8:01 am (UTC)
Activity
Jessica Gayraud replied to the discussion Avi file not valid in replay
"Hello again,
I have no answer from the support for the moment. So I send you a file so you can check.
"
- almost 7 years ago05/31/17 at 2:17 pm (UTC)
Activity
Jessica Gayraud replied to the discussion Avi file not valid in replay
"Hi Ashley,
The AVI files that don't work have been created with CamStudio. I have tried with other AVI files created with other software..."
- almost 7 years ago05/31/17 at 8:45 am (UTC)
Activity
Jessica Gayraud started a new discussion Avi file not valid in replay
"Hello,
I am trying to insert an avi file into a Replay project.
But I have an error message "file.avi does not appear to be a valid med..."
- almost 7 years ago05/30/17 at 9:57 am (UTC)