Jihong Jin
Jihong Jin
United Airlines
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"Hi, Our developers noticed that after upgrading SL360 to V3.30.19518.0, during development, the audio timeline does not pause when they c..."
  • 1 year ago10/03/19 at 2:36 pm (UTC)
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"I found the root cause of the issue: When "Player font size" is increased, it supposes only changing the size of the lesson title and the..."
  • 1 year ago09/13/19 at 8:28 pm (UTC)
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"I did attach the screen shot, by clicking Add Attachment, then Browse, then choose the file, for some reason it didn't show up. Let me tr..."
  • 1 year ago09/13/19 at 6:09 pm (UTC)
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"When I put texts under Notes for a slide in SL 360, when Modern Player is used, there are huge spaces showing up under Notes tab even the..."
  • 1 year ago09/12/19 at 1:48 pm (UTC)
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Jihong Jin replied to the discussion Publishing 360 to a Word document
"Hi Ashley, The 360 story file that has issue to publish to Word is gone through Presenter->SL2->SL360 conversion. By Opening a new..."
  • almost 2 years ago01/22/19 at 2:49 pm (UTC)
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Jihong Jin replied to the discussion Publishing 360 to a Word document
"Hi, Just let you know we found the work around. By importing the SL360 story file while opening the SL 360, then publish to Word, every..."
  • almost 2 years ago01/18/19 at 4:29 pm (UTC)
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Jihong Jin replied to the discussion Publishing 360 to a Word document
"Hi, How are you? I just wonder what has been found out for the issue described here. My co-worker ran into an issue, a little similar ..."
  • almost 2 years ago01/18/19 at 3:26 pm (UTC)
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Jihong Jin started a new discussion SL 360: Quiz Swipe Issue
"Hi, For quiz slides, Both Prev and Next are NOT checked for Swipe setting on the slide property, also Prev and Next are also not che..."
  • over 2 years ago07/20/18 at 8:48 pm (UTC)
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"Thank you, Ashley, for your reply. From the technical side of the view, the quiz may not always be in the end of the lesson, if we mark ..."
  • over 2 years ago06/28/18 at 1:00 pm (UTC)
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"Thank you very much, Ashley and Alyssa. Yes, I was able to create a fake result sheet by the end of the lesson and mimic it as the same ..."
  • over 2 years ago06/26/18 at 1:26 pm (UTC)
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"Hi, How are you? There are lessons that require to have the quiz and result slide in the middle of the lessons, but still need to repor..."
  • over 2 years ago06/22/18 at 9:54 pm (UTC)
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"Hi Leslie, With the most recent update of SL 360 installed (v3.15.15581.0), one of my co-workers still ran into the cannot save issue wi..."
  • over 2 years ago05/11/18 at 1:26 pm (UTC)
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"Hi Alyssa, Thank you very much for your reply. I tried what you posted in the video, and it works if I do exactly as what you did in th..."
  • over 2 years ago05/08/18 at 1:53 pm (UTC)
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"Thank you very much, Leslie, I will let the team know to update to the most recent version. If we run into this issue again, I will let ..."
  • over 2 years ago05/08/18 at 1:20 pm (UTC)
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"Hi, How are you? I want to set a text variable to a formatted text block, which will have new line, bullets, and some of the texts in B..."
  • over 2 years ago05/03/18 at 7:46 pm (UTC)
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"Hi, We ran into this issue as well in 360. One thing I want to get better understanding: it mentioned in one of the posts above: Storyl..."
  • over 2 years ago05/03/18 at 1:54 pm (UTC)
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"Hi, Was this issue fixed? I am running into this issue now with IE, and I have SL2 Update 11. All my question slides are created from s..."
  • over 2 years ago04/17/18 at 7:10 pm (UTC)
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Jihong Jin started a new discussion Articulate SL 360: split window on iPad when playing
"Hi, how are you? Is it possible to display SL 360 player on iPad just for half of the window, and to display something else on the other..."
  • over 2 years ago04/10/18 at 1:55 pm (UTC)
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"Hi, I am having the issue that SL2 sending 0 score for the lesson with no quiz. I am using SCORM 2004 3rd version, and I did choose     ..."
  • over 2 years ago04/05/18 at 12:59 pm (UTC)
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Jihong Jin replied to the discussion Course length/total time
"Hi, We try to understand how the Articulate comes up with the approximate time of the lesson, definitely it is not only based on the tot..."
  • over 2 years ago03/19/18 at 6:32 pm (UTC)
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"Hi Katie, Thank you for your reply! Actually I did re-create all the quiz slides to resolve the issue. Sorry, I am not able to attach ..."
  • over 2 years ago03/12/18 at 2:16 pm (UTC)
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"Hi, Recently I converted some Presenter lessons into SL2/SL360, however the size of the radio button of the quiz slides is much..."
  • over 2 years ago03/08/18 at 3:42 pm (UTC)
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"Hi Paul, thank you very much! Hi Leslie, thank you, and hopefully the regression issues can be detected and prevented before release/upd..."
  • over 2 years ago03/05/18 at 4:13 pm (UTC)
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"If you create interaction using Labeled Graphic in Engage 360, you should be able to reproduce the issue, I just tried yesterday. I am n..."
  • over 2 years ago03/02/18 at 2:00 pm (UTC)
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"Hi Paul, thank you for your reply. I believe there is some bug introduced by recent Engage 360 updates, since everything worked before m..."
  • over 2 years ago02/28/18 at 2:15 pm (UTC)