Gill Smith
Gill Smith
eLearning Development Officer at erg
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Gill Smith started a new discussion Presenter error
"Hi all, We have an issue with Presenter 360 crashing and showing us an error message (please see attached). So, the course we are tryin..."
  • over 6 years ago03/28/18 at 3:57 am (UTC)
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"Hi Alyssa, I now cant replicate the issue on this course. The next time it happens I will post the course that is of concern in the link..."
  • over 6 years ago01/11/18 at 11:07 pm (UTC)
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Gill Smith replied to the discussion Articulate Review Comments Not Saving
"Thanks so much Ashley.  "
  • over 6 years ago01/11/18 at 11:01 pm (UTC)
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"Thanks for your reply Alyssa. I cant confirm the exact browser unfortunately. But, I will start asking our users as they report the issue..."
  • over 6 years ago01/11/18 at 4:42 am (UTC)
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Gill Smith replied to the discussion Articulate Review Comments Not Saving
"We are experiencing the same issue. The default browser is IE11 in our organisation. Our reviewers are making comments and they are not s..."
  • over 6 years ago01/11/18 at 4:37 am (UTC)
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Gill Smith replied to the discussion Error message Presenter 360
"Thanks Alyssa this has sorted my issue"
  • over 6 years ago01/11/18 at 1:19 am (UTC)
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"Hi Wendy,  I think I have figured out what the issue is. On the incorrect/correct feedback slides it appears there is a grey box over th..."
  • over 6 years ago01/08/18 at 4:30 am (UTC)
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"Hi Wendy,  Thanks so much for your prompt reply. I have removed all the main part of the course and just included the quiz for you to ta..."
  • over 6 years ago01/08/18 at 3:36 am (UTC)
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"Hi all, We are having the same issue. Despite turning off the scroll button we have asked our users to make sure they have the screen m..."
  • over 6 years ago01/08/18 at 3:26 am (UTC)
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Gill Smith started a new discussion Presenter Quizmaker 360 - Quiz halo correct incorrect
"Hi team,  I am a little frustrated with all the issues I am having with the new 360 software. I have not successfully updated a course w..."
  • over 6 years ago01/08/18 at 2:43 am (UTC)
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Gill Smith started a new discussion Error message Presenter 360
"Hi all, I keep getting an error message in Articulate Presenter 360. It states: - “Articulate Presenter has stopped working” I notice ..."
  • over 6 years ago12/20/17 at 3:27 am (UTC)
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"Hi Ashley, Thanks for your email. It looks like we will be moving to Studio 360. I have not tested the link, as the course did not bel..."
  • almost 7 years ago07/31/17 at 10:03 pm (UTC)
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"Hi, I will be interested to see the outcome of this. Even after enabling flash in Google Chrome this is still occuring. Actually its hap..."
  • almost 7 years ago07/31/17 at 6:36 am (UTC)
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"Rob,  Thanks so much for confirming you have the same issue as us. We have 135 eLearning courses available on our LMS which this issue i..."
  • almost 7 years ago07/20/17 at 5:01 am (UTC)
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"Hi Alyssa, Another question for you. We have been told Google Chrome, IE, etc. may not support flash at all into the future. I notice in..."
  • almost 7 years ago07/19/17 at 12:58 am (UTC)
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Gill Smith replied to the discussion Developing for tablet and desktop
"Hi Allison, Thanks so much for your reply. I will take a look at the link you have sent me.  "
  • almost 7 years ago07/18/17 at 3:40 am (UTC)
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Gill Smith replied to the discussion Video and Ipads
"Hi Alyssa, Thanks for your email. We have access to SCORM Cloud so I will test at our end. Will let you know the outcome next week when..."
  • almost 7 years ago07/14/17 at 5:12 am (UTC)
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"Hi Alyssa, Thank you so much for your advice. I have changed our setting and switched on flash and it is working perfectly. Jill"
  • almost 7 years ago07/14/17 at 4:59 am (UTC)
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Gill Smith started a new discussion Developing for tablet and desktop
"Hi everyone,  I am looking for some help with how to design an eLearning course to ensure it can be used across tablet and Pc's. At the ..."
  • 7 years ago07/13/17 at 4:29 am (UTC)
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"Hi all, The other thing that is happening in Google Chrome. If have a quiz has a scroll bar in it and the user selects all the correct a..."
  • 7 years ago07/13/17 at 2:22 am (UTC)
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Gill Smith started a new discussion Video and Ipads
"Hi all, We currently publish our courses to the LMS and would like our users to be able to use any device to access their eLearning. The..."
  • 7 years ago07/13/17 at 2:19 am (UTC)
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Gill Smith started a new discussion Google Chrome - Course not displaying correctly
"Hi all, Just wondering if anyone can assist please? We are currently building our content in Studio 13 and then publishing to our LMS. Wh..."
  • 7 years ago07/13/17 at 2:05 am (UTC)
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Gill Smith commented on the e‑learning example Storyline 2: Height Measurements
"This is awesome. Thanks for sharing"
  • over 7 years ago11/10/16 at 9:00 pm (UTC)
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Gill Smith replied to the discussion IE11 - Resume feature not working
"Thanks so much for all your help Christie. I have contacted our LMS vendor to discuss further.   "
  • over 8 years ago03/11/16 at 4:24 am (UTC)
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Gill Smith replied to the discussion IE11 - Resume feature not working
"Hi Christie,  That is correct, the only time the resume function does not work is when the course is launched from our LMS using IE11.  ..."
  • over 8 years ago03/10/16 at 12:55 am (UTC)