Gill Smith
Gill Smith
eLearning Development Officer at erg
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"Hi Alyssa, I now cant replicate the issue on this course. The next time it happens I will post the course that is of concern in the link..."
  • over 6 years ago01/11/18 at 11:07 pm (UTC)
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Gill Smith replied to the discussion Articulate Review Comments Not Saving
"Thanks so much Ashley.  "
  • over 6 years ago01/11/18 at 11:01 pm (UTC)
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"Thanks for your reply Alyssa. I cant confirm the exact browser unfortunately. But, I will start asking our users as they report the issue..."
  • over 6 years ago01/11/18 at 4:42 am (UTC)
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Gill Smith replied to the discussion Articulate Review Comments Not Saving
"We are experiencing the same issue. The default browser is IE11 in our organisation. Our reviewers are making comments and they are not s..."
  • over 6 years ago01/11/18 at 4:37 am (UTC)
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Gill Smith replied to the discussion Error message Presenter 360
"Thanks Alyssa this has sorted my issue"
  • over 6 years ago01/11/18 at 1:19 am (UTC)
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"Hi Wendy,  I think I have figured out what the issue is. On the incorrect/correct feedback slides it appears there is a grey box over th..."
  • over 6 years ago01/08/18 at 4:30 am (UTC)
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"Hi Wendy,  Thanks so much for your prompt reply. I have removed all the main part of the course and just included the quiz for you to ta..."
  • over 6 years ago01/08/18 at 3:36 am (UTC)
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"Hi all, We are having the same issue. Despite turning off the scroll button we have asked our users to make sure they have the screen m..."
  • over 6 years ago01/08/18 at 3:26 am (UTC)
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"Hi Ashley, Thanks for your email. It looks like we will be moving to Studio 360. I have not tested the link, as the course did not bel..."
  • almost 7 years ago07/31/17 at 10:03 pm (UTC)
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"Hi, I will be interested to see the outcome of this. Even after enabling flash in Google Chrome this is still occuring. Actually its hap..."
  • almost 7 years ago07/31/17 at 6:36 am (UTC)
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"Rob,  Thanks so much for confirming you have the same issue as us. We have 135 eLearning courses available on our LMS which this issue i..."
  • almost 7 years ago07/20/17 at 5:01 am (UTC)
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"Hi Alyssa, Another question for you. We have been told Google Chrome, IE, etc. may not support flash at all into the future. I notice in..."
  • almost 7 years ago07/19/17 at 12:58 am (UTC)
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Gill Smith replied to the discussion Developing for tablet and desktop
"Hi Allison, Thanks so much for your reply. I will take a look at the link you have sent me.  "
  • almost 7 years ago07/18/17 at 3:40 am (UTC)
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Gill Smith replied to the discussion Video and Ipads
"Hi Alyssa, Thanks for your email. We have access to SCORM Cloud so I will test at our end. Will let you know the outcome next week when..."
  • almost 7 years ago07/14/17 at 5:12 am (UTC)
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"Hi Alyssa, Thank you so much for your advice. I have changed our setting and switched on flash and it is working perfectly. Jill"
  • almost 7 years ago07/14/17 at 4:59 am (UTC)
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"Hi all, The other thing that is happening in Google Chrome. If have a quiz has a scroll bar in it and the user selects all the correct a..."
  • 7 years ago07/13/17 at 2:22 am (UTC)
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Gill Smith replied to the discussion IE11 - Resume feature not working
"Thanks so much for all your help Christie. I have contacted our LMS vendor to discuss further.   "
  • over 8 years ago03/11/16 at 4:24 am (UTC)
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Gill Smith replied to the discussion IE11 - Resume feature not working
"Hi Christie,  That is correct, the only time the resume function does not work is when the course is launched from our LMS using IE11.  ..."
  • over 8 years ago03/10/16 at 12:55 am (UTC)
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Gill Smith replied to the discussion IE11 - Resume feature not working
"Hi Christie, I have uploaded the course to SCORM cloud and it works perfectly. We have approached our vendor regarding increasing the da..."
  • over 8 years ago03/09/16 at 3:37 am (UTC)
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Gill Smith replied to the discussion IE11 - Resume feature not working
"Thanks so much Christie, I will give that a go."
  • over 8 years ago03/03/16 at 11:36 pm (UTC)
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"We are experiencing the exact same issue. We have a number of courses we are trying to update. We have spent countless hours redoing our ..."
  • 9 years ago06/29/15 at 5:29 am (UTC)
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"Hi Leslie,  Thanks for your reply. I have changed the settings and this still continues to occur. As a work around I have just recreated..."
  • over 9 years ago03/26/15 at 1:59 am (UTC)
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"I sure can, could you please tell me the best way to provide this to you? I am not sure how to upload my file. "
  • over 9 years ago03/22/15 at 10:37 pm (UTC)
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"Hi all, Thanks so much for your replies I really appreciate it. Michael, I think that is a great idea with the HTML page. I will try tha..."
  • over 9 years ago11/03/14 at 10:15 pm (UTC)
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"Hi Ashley,  Thanks so much for your reply. I am trying to embed code from Youtube."
  • over 9 years ago10/31/14 at 3:46 am (UTC)