Joanna Williams
Joanna Williams
Universty of Maryland Baltimore County
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"Hello Ashley, Thank you for your response. I uninstalled and reinstalled Storyline 360, updated Adobe Flash, and it still displays an e..."
  • 3 years ago09/17/18 at 12:25 pm (UTC)
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"Hello, I am having the same issues. I tried uninstalling and reinstalling Peek. It still doesn't work. It seems Peek doesn't like sharing..."
  • over 3 years ago07/17/18 at 1:17 pm (UTC)
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"Hi Ashely, Thank you for your reply. I had two tickets open due to two different issues. Both Cleo and Justin provided the same set of r..."
  • almost 4 years ago02/05/18 at 5:13 pm (UTC)
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"It won't let me save at all. As soon as I click on save it pops up with that message. I had to close it out with out saving. I restarted ..."
  • almost 4 years ago02/02/18 at 1:33 pm (UTC)
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"I am having the same issues after version v3.12.14647.0. Interactions and variables that were working are now not working. Buttons are no..."
  • almost 4 years ago02/01/18 at 10:03 pm (UTC)
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"To fix this I had to bring down the volume to the video to almost all the way to the left. Edit Video > Volume > -96% Now when I ..."
  • almost 4 years ago01/19/18 at 3:52 pm (UTC)
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Joanna Williams replied to the discussion Storyline 3 crashes
"Thank you Ashley."
  • almost 4 years ago01/18/18 at 9:15 pm (UTC)
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Joanna Williams replied to the discussion Storyline 3 crashes
"Was this ever resolved? I have had this same problem on both Storyline 3 and Storyline 360 (both with latest update). It crashes any time..."
  • almost 4 years ago01/17/18 at 2:52 pm (UTC)
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"Unfortunately no. I added a slide before the course begins as a disclaimer to only use Firefox and Chrome to complete the training.  So f..."
  • almost 4 years ago01/17/18 at 2:03 pm (UTC)
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"Hi Alyssa, I don't think that's the case since it works on other browsers. I am using the same network and Articulate Review works on Fir..."
  • almost 4 years ago01/08/18 at 6:55 pm (UTC)
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"Hi Leslie, Thank you for your reply. It's always with Microsoft Edge or IE.  This keeps happening. I attached another screenshot from Ed..."
  • almost 4 years ago01/05/18 at 10:41 pm (UTC)
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"Thank you Ashley."
  • almost 4 years ago12/30/17 at 1:59 pm (UTC)
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"Update: Error seems to occur with IE and Microsoft Edge browsers. It works on Firefox and Chrome with outside reviewers."
  • almost 4 years ago12/29/17 at 1:03 pm (UTC)
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"When the course is launched via a link it automatically looks to open the app. Even if I cut and paste it into my phones browser."
  • over 4 years ago05/17/17 at 10:34 am (UTC)
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"I am using Storyline 3 and this is still an issue using the Articulate Mobil App on my Samsung Galaxy S6. I have sent in a request but th..."
  • over 4 years ago05/17/17 at 10:28 am (UTC)