Joelle Urbanczyk
Joelle Urbanczyk
Rapid Development Producer
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"These caption options are great. I'm having an issue with the text size automatically shrinking down though on preview. I have my caption..."
  • 9 years ago03/16/15 at 5:42 pm (UTC)
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"These caption options are great. I'm having an issue with the text size automatically shrinking  down though on preview. I have my captio..."
  • 9 years ago03/16/15 at 5:19 pm (UTC)
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Joelle Urbanczyk replied to the discussion Cannot Add Triggers
"Thank you, Emily. I will."
  • 9 years ago03/04/15 at 4:57 pm (UTC)
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Joelle Urbanczyk replied to the discussion Cannot Add Triggers
"I've already run the repair. Here is a screenshot. The trigger panel is there, it's the little pop-up trigger window that is not appeari..."
  • 9 years ago03/04/15 at 3:25 pm (UTC)
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Joelle Urbanczyk replied to the discussion Cannot Add Triggers
"I'm working in Storyline 1, not 2. So, I don't even have a redock all windows option. I've ensured my DPI setting is correct. The trig..."
  • 9 years ago03/04/15 at 2:35 pm (UTC)
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Joelle Urbanczyk replied to the discussion Cannot Add Triggers
"Have you heard of anyone else not being able to see the trigger window when it pops up? I think that may be the issue. My second copy o..."
  • 9 years ago03/03/15 at 10:37 pm (UTC)
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Joelle Urbanczyk replied to the discussion Asterisk After Story File
"Thanks to the earlier reply from Melanie, it does mean I've made a change and have to save. "
  • 9 years ago03/03/15 at 9:45 pm (UTC)
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Joelle Urbanczyk replied to the discussion Cannot Add Triggers
"Sorry about that. Here it is."
  • 9 years ago03/03/15 at 9:43 pm (UTC)
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Joelle Urbanczyk replied to the discussion Asterisk After Story File
"I've done it all. Work locally, unexpected behavior repair, uninstall and re-install software... Nothing is working."
  • 9 years ago03/03/15 at 9:22 pm (UTC)
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Joelle Urbanczyk replied to the discussion Cannot Add Triggers
"I'm working locally and have even tried uninstalling and re-installing the software. I'm attaching the story file. I cannot attach a tr..."
  • 9 years ago03/03/15 at 8:48 pm (UTC)
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Joelle Urbanczyk started a new discussion Asterisk After Story File
"I'm having trouble adding triggers to objects and noticed that I have an asterisk after "story(*)" in my file name. This doesn't appear i..."
  • 9 years ago03/03/15 at 5:13 pm (UTC)
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Joelle Urbanczyk started a new discussion Cannot Add Triggers
"I'm starting a new project and am unable to add a trigger or action to a custom menu item. I'm attempting to add functionality to the sli..."
  • 9 years ago03/03/15 at 4:44 pm (UTC)
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Joelle Urbanczyk replied to the discussion Caption text titles not displaying on iPad
"We tested on a iPad3 and the titles worked. This means it is an issue with an older version iPad. There is an issue reported to your QA t..."
  • over 9 years ago11/04/14 at 6:43 pm (UTC)
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Joelle Urbanczyk replied to the discussion Caption text titles not displaying on iPad
"Due to the size of the file and client confidentiality, I cannot share the file. I am working and publishing locally. Publishing to LMS ..."
  • over 9 years ago11/04/14 at 3:38 pm (UTC)
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Joelle Urbanczyk replied to the discussion HTML5 Version transcript issue on iPad and MAC
"Was there ever a solution to Sandeep's issue? This is the same problem I am experiencing. The Transcript>heading_text color is already..."
  • over 9 years ago11/04/14 at 2:39 pm (UTC)
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Joelle Urbanczyk started a new discussion Caption text titles not displaying on iPad
"I created a course using the player feature with two tabs in the menu. One tab is for the actual menu and the second tab is for the capti..."
  • over 9 years ago11/03/14 at 10:25 pm (UTC)
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"As you suggested Emily, I imported the corrupt project in chunks into a new project. With a little reassigning of triggers, I was able to..."
  • over 9 years ago09/22/14 at 2:09 pm (UTC)
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"I have already repaired Storyline as an attempted fix, to no avail. I will try your suggestion to import individual slides into a new pr..."
  • over 9 years ago09/18/14 at 11:20 am (UTC)
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"Emily, I am attaching a screen shot of the issue. I am working locally and have tried importing the file into a new Storyline file but t..."
  • over 9 years ago09/18/14 at 6:59 am (UTC)
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Joelle Urbanczyk started a new discussion Multiple slides on top of each other in Story View
"I have a project with two scenes. My first scene lays out perfectly in story view. The second scene has many slides on top of each other ..."
  • over 9 years ago09/16/14 at 6:38 am (UTC)
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"This happens to me all the time. I believe it is known bug with no fix yet. It's a time consuming issue when you're developing."
  • over 9 years ago08/27/14 at 8:23 am (UTC)
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Joelle Urbanczyk started a new discussion Revert back to older version of Storyline
"I would like to know if I can revert back to the older Storyline version, prior to Update 6. I cannot formulate questions with the prope..."
  • over 9 years ago08/26/14 at 8:23 am (UTC)
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Joelle Urbanczyk replied to the discussion Notes Section in Articulate Storyline
"This happens to me all the time too. I haven't tried the Notepad suggestion, but will definitely do that in the future. I usually just ma..."
  • over 9 years ago08/22/14 at 12:56 pm (UTC)
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Joelle Urbanczyk replied to the discussion Creating a Word Jumble
"Rebecca, Bless your heart! This is the exact fix for the functionality I was looking for. You're amazing! I cannot thank you enough!"
  • over 9 years ago08/21/14 at 9:27 am (UTC)
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Joelle Urbanczyk replied to the discussion Creating a Word Jumble
"Hi Rebecca! I've attached the file with the example I am trying to troubleshoot. Even though we are customizing this and using a pick on..."
  • over 9 years ago08/20/14 at 7:19 am (UTC)