John Collier
John Collier
Senior ISD at Horizon Air
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John Collier replied to the discussion Buttons do not appear for some users
"Thanks Lauren - I will send the file to the support engineers. Another instance of this issue occurred in a different place! "
  • 4 months ago10/02/19 at 5:46 pm (UTC)
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John Collier replied to the discussion Buttons do not appear for some users
"Here are some additional images of the same error reported in another course and another button? The inconsistency is troublesome ..."
  • 4 months ago09/20/19 at 10:05 pm (UTC)
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John Collier replied to the discussion Buttons do not appear for some users
"Hi Katie, The course is hosted on a Comply 365 server. This has happened with another course but only one person reported the issue on th..."
  • 4 months ago09/20/19 at 9:38 pm (UTC)
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John Collier replied to the discussion Buttons do not appear for some users
"Hi David, Two users have experienced this issue - different buttons did not appear for each. I did ask them to try different browsers and..."
  • 4 months ago09/18/19 at 3:57 pm (UTC)
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John Collier started a new discussion Buttons do not appear for some users
"Hello - I have searched for this but could not find anything? Out of over 100 users there are a few instances where a button on a button&..."
  • 4 months ago09/18/19 at 1:05 am (UTC)
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John Collier replied to the discussion Cannot add a trigger
"Thanks Walt - I tried all of that and no success. I did figure out what happened though. I was using a multi monitor set up and the add t..."
  • 8 months ago06/07/19 at 12:05 am (UTC)
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John Collier started a new discussion Cannot add a trigger
"I am working on an existing file and I am attempting to add a button and set the button trigger. Storyline freezes and I must Alt-Ctrl-De..."
  • 8 months ago06/05/19 at 6:57 pm (UTC)
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"Hi Leslie - is there a resolution to this issue? Storyline 360, SCORM 1.2, resumes at content that is already completed and appears to ch..."
  • 9 months ago05/14/19 at 4:54 pm (UTC)
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"Help needed - does anyone have any experience with Sumtotal Storyline2 iPad issues? Our customer was provided a ZIP file published for LM..."
  • almost 3 years ago02/09/17 at 6:10 pm (UTC)
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John Collier replied to the discussion iOS 10 - Playing Videos
"Hi Tim, We are having the same issue, thanks for brining it up. Question from my company's IT: Does Cornerstone has a plan to resolve th..."
  • over 3 years ago10/17/16 at 10:03 pm (UTC)
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"Thanks Leslie - Importing the main file into a new Storyline file and then importing the slides I was having the issue with seemed to hav..."
  • over 3 years ago05/10/16 at 4:43 pm (UTC)
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"New screen captures of the slide should be attached above. But I will attached them here too."
  • over 3 years ago05/10/16 at 4:18 pm (UTC)
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"Thanks - they are in the time line and do appear later. However, even when I preview and allow the timeline to finish the images never ap..."
  • over 3 years ago05/10/16 at 4:06 pm (UTC)
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"Please see my response below"
  • over 3 years ago05/10/16 at 4:02 pm (UTC)
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"Thanks for your responses. Yes, the pictures are in the timeline and they are not hidden. I have worked with Storyline going on 5 years n..."
  • over 3 years ago05/10/16 at 4:02 pm (UTC)
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"Copied SB from on course to another - images show in thumbnail (before previewing) but disappear when previewing? Additionally, when I tr..."
  • over 3 years ago05/09/16 at 10:19 pm (UTC)
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"Same problem here - tried suggestions above, except for Win 8 suggestion, running windows 7, not working. Only get first several SBs."
  • over 6 years ago05/06/13 at 10:47 am (UTC)
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John Collier replied to the discussion Audio on the iPAD
"Hi Christine, Still experiencing the same problems? Sid in customer support says, "Thanks for following up. Storyline publishedoutput sho..."
  • almost 7 years ago04/15/13 at 10:28 am (UTC)
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John Collier replied to the discussion Audio on the iPAD
"Thanks Christine - here is the case number # 00326460 - I forgot to include the URL to this case in the form."
  • almost 7 years ago04/01/13 at 8:55 am (UTC)
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John Collier replied to the discussion Re-launching HTML5 Course --No Audio
"Peter Anderson said: John Collier said:  Tried this - no luck. Also, never plays, not just when they re-visit. Works fine on the PC. Wi..."
  • almost 7 years ago04/01/13 at 8:51 am (UTC)
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John Collier replied to the discussion Re-launching HTML5 Course --No Audio
"Peter Anderson said: Thanks for asking, John.  I'm not privy to the specific release date information, but I'd expect to see it very soo..."
  • almost 7 years ago04/01/13 at 8:19 am (UTC)
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John Collier started a new discussion Audio on the iPAD
"Hi, I developed several Articulate Storyline Story Boards and I am testing them on an iPAD 2 with the latest IOS software updates, Articu..."
  • almost 7 years ago04/01/13 at 8:01 am (UTC)