John Curran
John Curran
Learning Architect at Designed for Learning
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"I've noticed that the re-size handles (the small squares) regularly disappear from my marker labels making them impossible to re-size. I ..."
  • 21 days ago11/13/20 at 4:35 pm (UTC)
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John Curran started a new discussion Zoom Picture Changes Picture Orientation
"When using the Zoom Picture option I find that it keeps rotating an image to maximise the space on the slide so a vertically orientated p..."
  • 2 months ago10/07/20 at 3:50 pm (UTC)
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"I'm seeing this error quite a bit when attempting to save my Storyline 360 project. Any clues to what is happening? "
  • 4 months ago07/28/20 at 8:37 pm (UTC)
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John Curran started a new discussion Player menu not showing on questions slides
"The player menu (drop-down) does not show on question slides. It appears to open behind the slide content. Is this just an Articulate Rev..."
  • 8 months ago04/15/20 at 10:26 am (UTC)
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"Storyline 360 still appears NOT to support proper display scaling. It looks blurry on my new Surface Laptop (4:3) 2256 x 1504 when displa..."
  • 10 months ago02/20/20 at 7:45 pm (UTC)
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John Curran started a new discussion Toggle Button to View Layer
"I'm using some custom buttons on the slide and one of the buttons shows the audio transcript. The transcript appears on a layer and this ..."
  • 1 year ago10/04/19 at 3:13 pm (UTC)
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John Curran started a new discussion Custom Closed Captions Button
"We are using a custom player with on-screen previous/next buttons, menu etc. but want to enable closed captions in some screen recordings..."
  • over 1 year ago07/19/19 at 3:50 pm (UTC)
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John Curran started a new discussion Articulate Review and Articulate Mobile Player App
"Is it possible to add an option in Articulate Review that will allow me to view the project in the Articulate Mobile Player and more impo..."
  • over 1 year ago03/13/19 at 1:12 pm (UTC)
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John Curran started a new discussion Font Use in Rise
"I have uploaded a custom font for a project which I primarily want to use in headings but I notice that Rise also uses this font for othe..."
  • almost 2 years ago03/05/19 at 2:42 pm (UTC)
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"Can you still embed YouTube videos using the Web Object method outline here: https://articulate.com/support/article/how-to-add-a-youtube-..."
  • almost 2 years ago02/18/19 at 11:38 am (UTC)
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John Curran started a new discussion Video Controls when Embedding a Video
"I'm sure that I was able to turn on Video Controls for embedded videos from YouTube and Vimeo but now the Video Controls option is greyed..."
  • over 2 years ago08/22/18 at 4:04 pm (UTC)
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John Curran started a new discussion E-mail Address is Invalid when starting free trial
"A few colleagues have encountered a problem when signing-up for the free trial. They enter an e-mail address but although it's a correct ..."
  • over 2 years ago07/17/18 at 11:04 am (UTC)
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John Curran started a new discussion Syncing with a Content Library Template
"What is Storyline 360 doing when it's 'syncing a template'? It takes ages on my PC when adding a slide from a template I haven't used bef..."
  • over 2 years ago05/22/18 at 12:50 pm (UTC)
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"I've noticed that YouTube videos (inserted as web objects) are failing to play when published in Articulate Review. They work fine when p..."
  • over 2 years ago04/05/18 at 12:11 pm (UTC)
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John Curran started a new discussion Increase the Size of the Logo on the Cover Page
"Rise seems to insert the logo at a fixed size on the cover page. Is it possible to make it larger? It appears quite small even on smartph..."
  • 3 years ago11/16/17 at 11:33 am (UTC)
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John Curran started a new discussion Norton has Deleted Articulate 360 Download .EXE File
"Norton Internet Security has deleted the Articulate download .exe file. Is it safe to override Norton and run the file? See attached war..."
  • over 3 years ago06/01/17 at 11:07 am (UTC)
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John Curran started a new discussion Upgrading to Storyline 3
"Just so I can get things straight when advising clients on buying Storyline here is my current take on where Articulate are at: To get th..."
  • over 3 years ago04/11/17 at 10:06 am (UTC)
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John Curran started a new discussion Revert to Storyline 2 after 360 Trial Expires
"Annoyingly I have locked myself out of Storyline 2 after my 360 trial ended. Is there an easy way to revert to my licensed software? Do I..."
  • almost 4 years ago02/08/17 at 6:18 pm (UTC)
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"A client's module is not being marked as complete on their Limos LMS. It's set to 'complete' on a quiz result which is actually a sum of ..."
  • almost 4 years ago01/06/17 at 6:58 pm (UTC)
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John Curran started a new discussion Translation Export Error in Storyline 2
"With a series of courses built for a specific client I am unable to run the export for translation successfully. It appears to start OK b..."
  • over 4 years ago05/18/16 at 10:42 pm (UTC)
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John Curran started a new discussion Issues with Buttons/Triggers in a Storyline 2 Project
"I'm working on the attached Storyline file and for some reason the on-slide Restart, Prev and Next buttons aren't working at all even tho..."
  • almost 5 years ago02/26/16 at 5:19 pm (UTC)
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John Curran started a new discussion Strange link arrows in Story View
"I'm seeing a strange connector line in Story View for a current project. It's all fairly straightforward with a linear route through the ..."
  • almost 5 years ago01/04/16 at 4:22 pm (UTC)
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John Curran started a new discussion YouTube Embedded Video Device Support Error
"When I try to embed a video from YouTube I get a 'device support error' in Articulate Storyline 2. The attached thumbnail is shown and th..."
  • over 5 years ago05/07/15 at 4:21 pm (UTC)
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John Curran started a new discussion Layers from within a layer
"I'm having trouble getting a layer to display from another layer.  I have three main layers but on one of these layers I have a button t..."
  • almost 6 years ago01/14/15 at 11:40 pm (UTC)
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John Curran started a new discussion Video Embed Codes
"Hi there, I have an unusual embed code from a client but it doesn't appear to work in Storyline. Can anyone help? It appears to include ..."
  • 6 years ago10/07/14 at 8:33 am (UTC)