John Fitchett
John Fitchett
Cochlear Ltd
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"We get the same error. Please advise"
  • 1 year ago03/20/23 at 11:51 pm (UTC)
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John Fitchett replied to the discussion MP4 videos in Storyline blank
"Hi Steve. I haven't been able to resolve this, although for most users, it works if they use Chrome. I have had a look at the video files..."
  • over 5 years ago09/10/18 at 2:38 am (UTC)
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John Fitchett replied to the discussion MP4 videos in Storyline blank
"Thank you Crystal"
  • over 5 years ago08/16/18 at 11:55 pm (UTC)
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John Fitchett replied to the discussion MP4 videos in Storyline blank
"Hi Alyssa Thank you for your reply. I am using Articulte 360 v3.18.16449.0"
  • over 5 years ago08/16/18 at 5:27 am (UTC)
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John Fitchett started a new discussion MP4 videos in Storyline blank
"I have some Storyline modules where I have imported mp4 videos. For some reason in a small handful of users, the slides with the videos a..."
  • over 5 years ago08/01/18 at 1:11 pm (UTC)
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"Thank you Alyssa. I have submitted a support case number 01351470 For some reason the drag and drop questions won't work for some people..."
  • almost 6 years ago04/28/18 at 10:49 am (UTC)
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"Hi Alyssa. We are still having issues with drag and drop. I have tried republishing the modules with the latest updates but it still does..."
  • almost 6 years ago04/27/18 at 1:41 am (UTC)
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John Fitchett replied to the discussion LMS Good-bye message
"I am using Storyline 360. I have installed the latest updates - before I installed the most recent one the message didn't appear, but now..."
  • 6 years ago04/10/18 at 9:56 pm (UTC)
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John Fitchett replied to the discussion LMS Good-bye message
"This problem has now come back again with the most recent update. How can it be fixed?"
  • 6 years ago04/09/18 at 4:56 am (UTC)
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John Fitchett replied to the discussion LMS Good-bye message
"This issue is now fixed for me with the latest update - thank you"
  • 6 years ago03/07/18 at 7:08 am (UTC)
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John Fitchett replied to the discussion New Release- Lightbox error?
"Thank you - the lightbox issue is fixed for me."
  • 6 years ago03/07/18 at 3:34 am (UTC)
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John Fitchett replied to the discussion New Release- Lightbox error?
"Hi Leslie Thank you for your reply. Do you know what the time frame for this fix would be? I am working on a large project that consists..."
  • 6 years ago02/22/18 at 10:02 pm (UTC)
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John Fitchett replied to the discussion New Release- Lightbox error?
"I am having the same issue (as explained here: https://community.articulate.com/discussions/articulate-storyline/since-the-latest-update-..."
  • 6 years ago02/22/18 at 1:54 am (UTC)
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"Thank you Traci. I will join that thread"
  • 6 years ago02/22/18 at 1:51 am (UTC)
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"Hi Deepak Thanks for your reply. Yes I did the update yesterday and since then the issue has arisen. It seems to be something in the new..."
  • 6 years ago02/21/18 at 10:27 pm (UTC)
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"Since the latest update, lightbox slides are opening at a size larger than the player. This means you can't see the content on the lightb..."
  • 6 years ago02/21/18 at 4:32 am (UTC)
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John Fitchett started a new discussion Previous button freezes screen
"I have a few projects that I created late last year, before the recent Storyline updates. At that time they all worked perfectly, but now..."
  • 6 years ago02/13/18 at 3:20 am (UTC)
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John Fitchett started a new discussion LMS Good-bye message
"Since the recent updates to Storyline came out, we are getting the LMS Good-bye message displaying for our modules, whereas it never disp..."
  • 6 years ago02/13/18 at 1:54 am (UTC)
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John Fitchett started a new discussion Drag and drop randomly not working in some browsers
"Recently I launched a module built in Storyline 360 which had drag and drop activities. The activities are not working for some people wh..."
  • 6 years ago01/23/18 at 5:30 am (UTC)
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John Fitchett replied to the discussion Responsive design in Storyline 360
"Hi Ashley That is a shame as while Rise is good for some projects, Storyline and the levels of interactivity possible just can't be done..."
  • over 6 years ago10/04/17 at 11:55 am (UTC)
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John Fitchett replied to the discussion Responsive design in Storyline 360
"Hi Ashley Thanks for your email. Just to confirm - there is no plan to make slides in Storyline responsive, is that correct? Many thank..."
  • over 6 years ago09/27/17 at 3:46 am (UTC)
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John Fitchett replied to the discussion Responsive design in Storyline 360
"Is it on the Storyline roadmap to be able to also make slide content responsive? This is a really important feature that I am sure every..."
  • over 6 years ago09/25/17 at 2:08 am (UTC)