John Glasgow
John Glasgow
Mr at Sage UK Ltd
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John Glasgow replied to the discussion File size Problems Part deux
"Hi Ashley I had another go this morning and got an 'Articulate.com is not responding' error msg. after about 20 minutes of trying to upl..."
  • over 5 years ago09/07/18 at 8:48 am (UTC)
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John Glasgow replied to the discussion File size Problems Part deux
"noting happened the screen just refreshed showning my details ready to enter another case, no error msg. I tried both mehtods using the l..."
  • over 5 years ago09/07/18 at 8:12 am (UTC)
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John Glasgow replied to the discussion File size Problems Part deux
"Just like you I am finding the save to take a long time and quite a few times Articulate simply gave up the ghost and stopped responding...."
  • over 5 years ago09/06/18 at 8:48 am (UTC)
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John Glasgow replied to the discussion File size Problems Part deux
"HI Phil, Yes I've been doing pretty much the same, and yes i've cleared the cache and all temp files, not forgetting to empty the trash f..."
  • over 5 years ago09/06/18 at 8:46 am (UTC)
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John Glasgow replied to the discussion File size Problems Part deux
"Yes thanks saw the emails, but I had already applied all of these. Tried unsuccessfully to upload file so that you guys might take a loo..."
  • over 5 years ago09/05/18 at 3:38 pm (UTC)
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John Glasgow replied to the discussion File size Problems Part deux
"yes thanks saw all the emails, but being somewhat of a problem solver I had already employed all of these ideas, with mixed results.  Thi..."
  • over 5 years ago09/05/18 at 3:30 pm (UTC)
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John Glasgow replied to the discussion File size Problems Part deux
"Found a workaround to my workaround, created a new blank project, saved it as empty, 81kb in size, reopen it and import the content from ..."
  • over 5 years ago09/05/18 at 8:57 am (UTC)
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John Glasgow replied to the discussion File size Problems Part deux
".story files (unpublished)  "
  • over 5 years ago09/05/18 at 8:51 am (UTC)
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John Glasgow replied to the discussion Inserting a Marker in Storyline 3
"ok, thanks will give that a go, however I dont see any logical reason to have them 'fixed by design', is that a euphuism for 'fixed by om..."
  • over 5 years ago09/04/18 at 2:28 pm (UTC)
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John Glasgow replied to the discussion Memory Problem
"Hi Ashley, I've all but given up trying to get any sense out of the software regarding memory usage, latest error displayed upon trying t..."
  • over 5 years ago09/04/18 at 2:06 pm (UTC)
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John Glasgow replied to the discussion Memory Problem
"I have 81g of free space so thats not likely to be the issue. "
  • over 5 years ago09/03/18 at 6:16 am (UTC)
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John Glasgow replied to the discussion Out of Memory Issue
"corrrection my file size is 3gb"
  • over 5 years ago08/31/18 at 4:35 pm (UTC)
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John Glasgow replied to the discussion Memory Problem
"scrub that sorry, miss read on my part, file size is 3gb"
  • over 5 years ago08/31/18 at 4:34 pm (UTC)
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John Glasgow replied to the discussion Inserting shapes
"Hi Peter i've had 3 attempts at creating a case, but it 'bombed' each time when I tried to add the project file....... i.e. your system w..."
  • over 5 years ago08/31/18 at 3:16 pm (UTC)
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John Glasgow replied to the discussion Inserting shapes
"Hi Peter, nope working directly on my laptops hard drive, which has 32g of ram, 90g or free h/d space, no funny characters in file name n..."
  • over 5 years ago08/31/18 at 2:48 pm (UTC)
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John Glasgow replied to the discussion Inserting a Marker in Storyline 3
"I've added a file attachment below regarding my previous post about resizing markers in Storyline 3, just in case it is not entirely clea..."
  • over 5 years ago08/31/18 at 2:42 pm (UTC)
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John Glasgow replied to the discussion Memory Problem
"Thanks Phil, you may be onto something regarding the 32bit sys, but I have 90g free space on my hard drive so I dont think my 3mb storyli..."
  • over 5 years ago08/31/18 at 2:34 pm (UTC)
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John Glasgow replied to the discussion Memory Problem
"Thanks Ashley, for your input, I took a look at your best practice article and I am happy to report that I am already adhearing to all of..."
  • over 5 years ago08/31/18 at 2:23 pm (UTC)
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John Glasgow replied to the discussion Memory Problem
"Yes I have ver: 5:3.5.16548.0"
  • over 5 years ago08/31/18 at 2:14 pm (UTC)