John Wylie
John Wylie
Online Course Developer III at IGT
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"I was having major issues with this , going way back , like 4 years ago. Ever since Storyline 360 Update 75 (Build 3.75.30269.0), I have..."
  • 5 months ago11/01/23 at 4:09 pm (UTC)
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"Excellent , just did some testing, and it does appear to be working correctly. Now what took so long ? ;)"
  • 12 months ago04/18/23 at 2:46 pm (UTC)
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"You can only reduce the Captions font to 75% , but you can increase it to 200% ( Player - Colors & Effects - Captions font. I also ke..."
  • 2 years ago03/09/22 at 10:25 pm (UTC)
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"I am running into the same thing. Audio is fine in Preview, but not when published. For some reason, the audio drops out on one slide 40 ..."
  • over 2 years ago07/31/21 at 2:56 am (UTC)
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"I wish Storyline would just give us the option to enable/disable compression for video files as a global or project setting. This has bee..."
  • over 3 years ago10/30/20 at 2:40 pm (UTC)
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"Yes , same unresolved issue that is unresolved after 2 years. :("
  • over 3 years ago08/13/20 at 9:01 pm (UTC)
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"It is sad , and very frustrating that it has not been fixed. I have had to rebuild so many projects due to this , and there is no rhyme o..."
  • over 3 years ago08/12/20 at 4:33 pm (UTC)
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"It is disheartening that this bug isn't fixed after a year, have you tried closing the project , clearing the temp directory , and reopen..."
  • 4 years ago01/16/20 at 4:12 pm (UTC)
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"I have been running into this very often , where I import a video to the slide , change the compression to none , later if I have t..."
  • over 4 years ago11/19/19 at 9:29 pm (UTC)
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"I am finding that the seekbar is not accurate when previewing the whole project if I have the preview window maximized ( I am using..."
  • almost 5 years ago06/19/19 at 9:31 pm (UTC)
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"I noticed when using the classic player, the seekbar is not accurate. Even though the slide length and video length are the same, when vi..."
  • almost 5 years ago06/14/19 at 9:29 pm (UTC)
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"My text files were UTF-8 , however I saved them as .srt files , changing to .vtt seems to have "fixed" or eliminated the issue on the one..."
  • 5 years ago01/07/19 at 5:05 pm (UTC)
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"I am guessing the fix will be found right after I complete these 9 courses with Spanish Translation Closed Caption.  I wonder what langu..."
  • 5 years ago01/07/19 at 3:15 pm (UTC)
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"To add more info , this also happens when a French Lanquage SRT file is used..  The lines of text shown in the image are : La prochaine c..."
  • over 5 years ago12/20/18 at 7:28 pm (UTC)
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"Just an FYI for anyone following , this is happening with any letter with a ' (accent) above it. Articulate is still working on a solution. "
  • over 5 years ago12/06/18 at 11:20 pm (UTC)
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"Thanks. I can send along an SRT file , weird thing is , this course has 23 chapters, and some chapters are fine and some arent. I will up..."
  • over 5 years ago11/14/18 at 3:05 pm (UTC)
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"When I use the following as text in my imported SRT file , it turns the letter o with the ' over it into question marks. Text: Ahora qu..."
  • over 5 years ago11/13/18 at 11:04 pm (UTC)
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John Wylie replied to the discussion Published Video Quality
"I have submitted an enhancement request as well for a " Don't recompress video" option on publishing. Be nice to not have to replace al..."
  • almost 11 years ago05/09/13 at 9:44 am (UTC)
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John Wylie replied to the discussion Published Video Quality
"Very disappointed with what Articulate does to video. Even at the " High video quality" setting the video is severely compressed , video ..."
  • almost 11 years ago05/09/13 at 9:09 am (UTC)