"Hi Tom, You can't import Word files directly into Storyline 360, but the copy paste features will work. You can use this feature to..."

"Hi Brett, Happy to help! I'd like to ask a few questions to help clarify your experience: Are you able to replicate the behavior u..."

"Hello Sivan, Happy to help! Looks like you came across Storyline 360 Template Files(*.storytemplate)! You can check out what those files ..."

"Hi Tom, Sorry to hear that you ran into this issue. Adam's case was marked as being affected by a bug, but the issue appears ..."

"Hello Adrienne, Good news! This feature is already available for narrated slides in the form of the Course Playback Speed Control.&..."

"Hello Nadia, It's a possibility that you're seeing the black borders around your video because of a difference between the resolution of ..."

"Hello Michelle, We're not seeing this behavior happen to a lot of users, so there's a chance that this behavior might be file specific.&n..."

"Hello Lyndsie, Thanks for reaching out! If you don't want your learners to click anywhere to submit a question, you can assign a 'Submit ..."

"Hello Kelsey, Looks like a Freeform Text Entry question is what you need! Using this slide, you'll be able to specify all of the co..."

"Hello J-M, Thanks for reaching out! This sounds like a setting that can be either adjusted in the Themes section of Storyline 360, or an ..."

"Hello Saumitra, I understand that you can't share your project file here, so I opened a support case on your behalf to get you in touch w..."

"Hi Cheryl, Looks like you're already getting some nice troubleshooting suggestions from Judy! If in case you still want us to take ..."

"Hello Colin, Thanks for reaching out! There isn't a way to set the default 'Slide advances' behavior in Storyline 360, but you can ..."

"Hi Sana, Thanks for reaching out! Looks like you need a web server for your purposes. If you host your course on a web server, this..."

"Hi Mark, If you need additional information to help you troubleshoot the behavior in your LMS, you can always enable the LMS debug logs f..."

"Hello Morten, Thanks for letting us know that you're interested in this enhancement for the Background Audio feature of Storyline 3..."

"Hello Tom, Thanks for reaching out! The gray star icon you are seeing indicates that an object in your slide has an entrance/exit a..."

"Very welcome!"

"Hi Ryan, I'm sorry to hear that you ran into this behavior. I did a quick test on my end by adding a rectangular shape and then add..."

"Hello Camilo, I'm really sorry to hear about your project file. I took a look at it and it does appear to have been corrupted beyond reco..."

"Hello S Ruy, That's quite a drastic change that's happening to your video when its imported into Storyline 360. The bug discussed in this..."

"Hi Kristin, Thanks for the clarification. I went ahead and opened a support case on your behalf so we can get you in touch with a s..."

"Hello Angela, Thanks for sharing a copy of your project file. I tested it and found that the 'Drop Correct' states were not working..."

"Hello Michael, Thanks for reaching out! This depends on how your client's mobile app will function, and it will basically be one of..."

"Hello Dot, Thanks for reaching out! Your course should behave the same regardless of which device is used to view it. If you need to publ..."