Joseph Francis
Joseph Francis
  • About

    Joseph Francis

    As an eLearning and multimedia design and development specialist for 25 years, I pioneered the use of CD-ROM and Intranet for the delivery of training, created the standard for the use of simulations and avatars in eLearning, piloted the end-to-end development process of on-line courses tracked t...
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Joseph Francis replied to the discussion How to determine if someone really knows how to use Storyline
"The problem with asking for work samples is, more often than not, the prospective employee cannot show them because legally they are owne..."
  • over 4 years ago08/20/19 at 2:50 pm (UTC)
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Joseph Francis replied to the discussion Trouble getting SCORM to report correctly
"I change the duration the results slide is displayed to 1/4 second. I send all the course tracking data when the timeline starts, and fir..."
  • over 4 years ago08/20/19 at 2:24 pm (UTC)
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Joseph Francis replied to the discussion How to Report Completion and Success Statuses to an LMS
"What communications protocol are you using? Publish > Reporting and Tracking... > Reporting | LMS: AICC SCORM 1.2 SCORM 2004 (whic..."
  • over 4 years ago08/20/19 at 2:16 pm (UTC)
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Joseph Francis replied to the discussion Failed to detect Articulate Presenter process
"Same here, Chris. The bug went from consistent to intermittent, but is still very much alive. As I was unable to reproduce the issue with..."
  • over 4 years ago08/19/19 at 4:05 pm (UTC)
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Joseph Francis replied to the discussion Failed to detect Articulate Presenter process
"Less than 12 hours after executing the latest "fix" and running PowerPoint through several open/save/close/exit cycles, the "Failed to de..."
  • over 4 years ago08/01/19 at 2:13 pm (UTC)
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Joseph Francis replied to the discussion Failed to detect Articulate Presenter process
"The solution I was provided involved the following: A complete uninstall of all Articulate Studio 360 components Wipe of all Articulate-..."
  • over 4 years ago08/01/19 at 12:19 am (UTC)
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Joseph Francis replied to the discussion Failed to detect Articulate Presenter process
"Step #2 "Locate your Studio installation file." Could we perhaps try to be a bit less vague? Like provide a specific filename and its def..."
  • over 4 years ago07/30/19 at 4:07 pm (UTC)
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Joseph Francis replied to the discussion Failed to detect Articulate Presenter process
"What is the status of this case? I too am encountering the "Failed to detect Articulate Presenter process" dialog box whenever I open/clo..."
  • almost 5 years ago07/11/19 at 3:13 pm (UTC)
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Joseph Francis started a new discussion Quizmaker 360 Template: One-Time Use Only?
"I created a new template for Quizmaker 360, with the appropriate fonts, colors, background images, screen size, and master slides and fee..."
  • 5 years ago04/12/19 at 3:07 pm (UTC)
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Joseph Francis replied to the discussion Trouble Publishing to Word
"Ashley, I submitted the Support case using a different account. Ryan Hung is investigating."
  • 5 years ago04/05/19 at 7:01 pm (UTC)
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Joseph Francis replied to the discussion Trouble Publishing to Word
"I am having the EXACT same problem as Eva is, with Quizmaker 360 (which was just automatically updated last night). A ticket with example..."
  • 5 years ago04/04/19 at 1:58 pm (UTC)
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Joseph Francis replied to the discussion Why bother learning?
"Sadly, 45 hours of mandatory online training is on the low end for some organizations. It has become far too easy to shovel everything i..."
  • 6 years ago03/16/18 at 2:11 pm (UTC)
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Joseph Francis commented on the e‑learning example Storyline: Virtual Office Security Tour
"What tool(s) did you use to create the isometric office environment?"
  • over 7 years ago11/02/16 at 1:14 pm (UTC)
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Joseph Francis replied to the discussion Inserting Storyline Slide Numbers
"Hey, Mark! What we're looking for no longer exists :-( This current crop of development tools pale in comparison to the powerhouses of th..."
  • over 7 years ago08/23/16 at 4:14 pm (UTC)
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Joseph Francis commented on the article Best Practices for Clear and Simple E-Learning Navigation
""A user interface is like a joke: if you have to explain it, it's not that good.""
  • over 7 years ago08/01/16 at 7:13 pm (UTC)
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Joseph Francis replied to the discussion Help with JavaScript and pulling data from an LMS
"Storyline does not accurately retrieve the Lesson_Status (Status) from the LMS. What is does retrieve, it transposes from the AICC-define..."
  • 8 years ago04/11/16 at 3:57 pm (UTC)
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Joseph Francis replied to the discussion Help with JavaScript and pulling data from an LMS
"Ashley, Please explain why Articulate defers support of the scripting language, which it intentionally baked into Storyline, to the comm..."
  • 8 years ago04/11/16 at 3:03 pm (UTC)
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Joseph Francis replied to the discussion GetStatus() not working
"Ashley, Leslie, and Emily: Notwithstanding Articulate's use of non-industry-standard characters for reporting completion status, Storyli..."
  • 8 years ago02/16/16 at 6:33 pm (UTC)
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Joseph Francis commented on the article AICC
"The CMI Guidelines for Interoperability AICC (Document No. CMI001) can be found here: http://www.immagic.com/eLibrary/ARCHIVES/TECH/AI..."
  • 8 years ago02/09/16 at 9:55 pm (UTC)
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Joseph Francis replied to the discussion GetStatus() not working
"Hi Leslie, Any updates?"
  • 8 years ago02/09/16 at 9:15 pm (UTC)
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Joseph Francis replied to the discussion GetStatus() not working
"Here's a stripped-out version of what I have, so you can see the AICC data elements in action. As you can see, Status never wavers from "..."
  • 8 years ago01/28/16 at 4:25 pm (UTC)
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Joseph Francis replied to the discussion GetStatus() not working
"The LMS (Pathlore) is receiving the course status from Storyline, is storing it, and adjusts the student's status accordingly. At relaun..."
  • 8 years ago01/27/16 at 3:05 pm (UTC)
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Joseph Francis replied to the discussion GetStatus() not working
"I am sending a status using the Javascript SendStatus() function. The LMS is receiving the parameter, and is storing it. Storyline, howev..."
  • 8 years ago01/27/16 at 2:59 pm (UTC)
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Joseph Francis started a new discussion GetStatus() not working
"I am attempting to retrieve the student's completion status in our LMS, however, all GetStatus() ever displays is "4". In the debugger wi..."
  • 8 years ago01/26/16 at 9:54 pm (UTC)
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Joseph Francis started a new discussion Localizing content based on AICC Student Demographics group
"I'm wondering if anyone has been able to access and retrieve LMS data from elements in the AICC Student_Demographics group. Specifically,..."
  • 9 years ago04/06/15 at 8:15 pm (UTC)