Joseph Jani
Joseph Jani
Joseph Jani
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"Hi Alina, I hope you're doing well. It is highly recommended to work on Storyline projects on your local hard drive to avoid data and re..."
  • almost 6 years ago10/01/18 at 4:56 pm (UTC)
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"Thank you very much for looking into it."
  • almost 6 years ago10/01/18 at 4:21 pm (UTC)
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Joseph Jani replied to the discussion Storyline 2 Deactivation Issue
"HI Mike, If you don't have access to the user profile who has Storyline activated. You can login to the computer's administrator account..."
  • almost 6 years ago08/01/18 at 3:33 pm (UTC)
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"Hi Michael, That's wonderful! Glad you were able to get it to work."
  • almost 6 years ago07/31/18 at 8:46 pm (UTC)
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"Regina, I think it will be best to open a support case in order to get assistance from the team. I know its pain to lose all the work yo..."
  • almost 6 years ago07/31/18 at 6:46 pm (UTC)
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"Hi Chandrani, We should be able to avail of Articulate products online or via local re-sellers. There might be differences in terms of o..."
  • almost 6 years ago07/31/18 at 4:54 pm (UTC)
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"Hi Michael, I don't think there is an option within Storyline to assign a particular browser to be used. This depends on the default bro..."
  • almost 6 years ago07/31/18 at 4:22 pm (UTC)
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Joseph Jani replied to the discussion Storyline 2.0 crashes during preview
"Hi John, I found a thread which talks about Sotyline 2 and Windows 10. Please refer to A. Thompson and Ashley Terwilliger's posts. http..."
  • almost 6 years ago07/31/18 at 3:45 pm (UTC)
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Joseph Jani replied to the discussion Published Video
"Hi Valerie, Thank you for sharing your experience. Would you be able to share an image of the side panel with folders for us to have a b..."
  • almost 6 years ago07/31/18 at 3:22 pm (UTC)
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"HI Mona, That is all the information I have regarding closed caption properties for now. But don't worry since a feature request has alr..."
  • almost 6 years ago07/30/18 at 10:42 pm (UTC)
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"HI Regina, I'm sorry you're facing this issue. What we can do to save the work is to open a new instance of Storyline and move the slide..."
  • almost 6 years ago07/30/18 at 8:12 pm (UTC)
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Joseph Jani replied to the discussion Displaying Videos in Portrait
"Hi Dorothy, You won't see the video rotate in slide view of the project. After grouping the video and the shape together and rotating th..."
  • almost 6 years ago07/30/18 at 7:59 pm (UTC)
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"Hi Mona, I'm not sure if this is what you're looking for. But you can change the color of the objects (captions included) by going to th..."
  • almost 6 years ago07/30/18 at 7:05 pm (UTC)
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"We can also use Insert > Shape > "Frame"    Then play around with the Shape format?"
  • almost 6 years ago07/30/18 at 4:26 pm (UTC)
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"Hi JC, This is a good question. I tried to replicate this by placing a shape with color on top of the slide and making it transparent (a..."
  • almost 6 years ago07/30/18 at 3:52 pm (UTC)
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Joseph Jani replied to the discussion Low memory error
"Hi Keith, I saw this error before but while using a different application. Have you recently restarted your computer before getting this..."
  • almost 6 years ago07/27/18 at 6:28 pm (UTC)
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Joseph Jani replied to the discussion Notes Tab does not display "Notes"
"Nice! Glad to hear everything's now working for you.  "
  • almost 6 years ago07/27/18 at 4:43 pm (UTC)
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"Hi Ron, First of all, Your keyboard is awesome! Regarding your question, this is definitely achievable! I am using a gaming mouse as we..."
  • almost 6 years ago07/26/18 at 10:54 pm (UTC)
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Joseph Jani replied to the discussion Storyline 3 Shortcut Key issue
"Hi Mark, Are you working on a keyboard with a Fn key? I just tested this with my standard keyboard (without Fn key) and SHIFT+F9 shows a..."
  • almost 6 years ago07/26/18 at 3:06 pm (UTC)
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"Hi Ceal, You should be able to change your email address by logging into your account here  Change the email address associated to your ..."
  • almost 6 years ago07/25/18 at 11:00 pm (UTC)
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Joseph Jani replied to the discussion Notes Tab does not display "Notes"
"Hi Norma, You can enable/disable the Note box in your course' preview or published mode by doing the following: In your Storyline 360..."
  • almost 6 years ago07/25/18 at 10:31 pm (UTC)
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Joseph Jani replied to the discussion Storyline won't download
"Hi Kim, Were you able to get your Storyline 360 installed? I encountered an error myself while installing Storyline 360 earlier today. I..."
  • almost 6 years ago07/25/18 at 9:29 pm (UTC)
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"Hi Rick, Hope you're doing well, how are you replacing the dot-type bullets with arrows? do you manually delete them and key in the symb..."
  • almost 6 years ago07/25/18 at 9:19 pm (UTC)
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"Hi Billy, This looks stunning! so this is definitely a "yay" from the looks of it. Based on the system requirements this is way above an..."
  • almost 6 years ago07/25/18 at 8:40 pm (UTC)