"It turns out my issue had to do with one of the images in my Rise training. It has an & symbol in the name. When I change..."

"I use Rise for several different courses and am running into an issue with one specific course. Whenever I export this specific cou..."

"@Leslie: Originally we thought that was the culprit but it appears not to be a factor now after additional testing.  Thank you for the li..."

"Thanks for the quick response Ashley.   Really what the issue is, is since we switched to modern player our LMS (Comply365) stopped track..."

"Do courses published with the modern player automatically have "Allow downloading for offline viewing" selected or deselected?  In classi..."

"Using IE 11"

"I am publishing from Storyline360 and have some videos included in my course.  The users have "Play" and "Pause" buttons on the videos.  ..."

"I ran into a similar issue.  I had the video play automatically and added pause/resume buttons to the slide.  Then I added a trigger that..."

"Hello all, I am having issues with my CBT not loading on mobile unless the user clears their cache between every module. Has anyone else ..."