Joyce Hensen
Joyce Hensen
Instructional Designer at DSHS - Washington
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"Nope... still waiting. It's my impression that there will still be bug fixes for SL, but no new features. To get new features you have to..."
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"Just noticed (for the first time) that the SL3/360 color map DOES say that scroll bars are always gray in HTML5 output. Unfortunately, wh..."
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"This is really disappointing. It's been 3 years since the string began, and - if I understand the above correctly - there is no intent to..."
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"Thanks for the update. Since this thread has been around longer than 360 has been around, could you please let us know when the update wi..."
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"My usual way to handle this is to ask one of the SMEs to serve as the contact person. The selected SME will collect the feedback from the..."
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"Thanks for the response. Does this means that if I want the color to match my SL3 player using HTML5, I need to put in a "Feature Reques..."
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"It's been a while since this post. Is there an answer about whether it's a bug or a feature request that someone must submit? The gray lo..."
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"That's a good thought, but since I don't have admin rights to my computer, it is not workable. I'd need to have an administrator log me i..."
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"We've come across a really odd issue.  Users with administrative rights for my computer (IT Staff) can see the Articulate tab in PP. Beca..."
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"I have the same issue.  IT has been working on it for a couple of hours without success. I'm using Win10 and Office 2016. I have the new..."
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"Thank you!"
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"I'm confused about this response. Does this mean that I (or someone) needs to make a feature request to have the colors act as expected i..."
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"Gray scroll bar is also showing in preview.  I haven't published the course yet, but am pretty frustrated.  The gray looks terrible withi..."
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Joyce Hensen replied to the discussion Zoom regions not functioning
"This is so frustrating. I hope that the issue will be addressed soon for users that are not using SL 360. I understand that is where the ..."
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"It's actually on all slides.  I even tried swapping out the graphic to ensure that the one I was using was crystal clear, but that didn't..."
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"I'm seeing this issue in Preview for SL3, too.  Courses built in SL2 but upgraded, look fine in SL2, but blurry in SL3."
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"One of my team members is having the same issue on SL3.  The changes to the feedback master are not carrying over to the project, or are ..."
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Joyce Hensen replied to the discussion Zoom regions not functioning
"Ugh!  I think I'll just go back the SL2 file that was working for this course previously.  Most of my updates (all of my audio) is in tha..."
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Joyce Hensen replied to the discussion Zoom regions not functioning
"I'm working with a file that I just updated from SL2 to SL3.  Zoom regions that worked perfectly before don't show in SL3, or jump in and..."
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Joyce Hensen replied to the discussion Closed Captions flash bug
"Good morning.  I just used closed captioning for the first time.  I installed SL3 last week, so I know it's the most current version. I w..."
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"Looking forward to a FIX!"
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"No - That's not my experience.  I'm using "record mic" and recording directly into the SL2 file onto my hard drive. Problems sometimes be..."
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"My problems continue, too.  I must save after each change, or risk having a random crash.  There doesn't seem to be any consistency to wh..."
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"Since I have no control over my own computer security, a release with a fix would be necessary."
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"Looking forward to a resolution! In the meantime, save, save, save!!"