Joyce Hensen
Joyce Hensen
Instructional Designer at DSHS - Washington
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Joyce Hensen replied to the discussion Master slides and templates
"I also use "storage scenes", but I use them a little differently. Often I create graphics, or have large screen shots in PP. I can line t..."
  • 17 days ago02/04/20 at 3:24 pm (UTC)
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Joyce Hensen replied to the discussion Storyline - Notes, Audio and Levels
"I'm not aware of any changes. It is frustrating... particularly when you want to use layers as a knowledge check. All of the answers (spo..."
  • 1 month ago01/14/20 at 4:39 pm (UTC)
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Joyce Hensen replied to the discussion Tips for Making a 508 Compliant Course
"Thank you so much. Just starting down this path in state government. Unfortunately, we don't have a JAWS reader (yet) but it seems that a..."
  • 1 month ago01/14/20 at 3:59 pm (UTC)
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Joyce Hensen replied to the discussion SL3 crashes when closing
"Thanks for getting back to me. I've been a SL and Presenter user for 10 years, so I'm well versed in the "best practices". Since this was..."
  • 2 months ago12/20/19 at 8:37 pm (UTC)
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Joyce Hensen started a new discussion SL3 crashes when closing
"I'm having an ongoing issue when I close SL3. In the process of closing it down, I get this pop up. The weird thing is that it only happ..."
  • 2 months ago12/20/19 at 6:16 pm (UTC)
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"I'm so new to this process, that I don't know what I don't know. I'm just trying to understand how it works. Since posting this yesterday..."
  • 2 months ago12/12/19 at 8:16 pm (UTC)
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Joyce Hensen started a new discussion Setting tab order for quiz feedback in SL3
"I'm working on a course that has several quiz questions that are used to deliver content. How do I order the tabs so that the user gets t..."
  • 2 months ago12/11/19 at 5:59 pm (UTC)
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"I figured out a work around. Remove the previous and next buttons from the player for the Engage slide and then add buttons/shapes labele..."
  • 3 months ago11/19/19 at 8:43 pm (UTC)
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"I'm having the same issue as others in the most recent version of SL3 with the most recent version of Engage 13. Users can advance by cli..."
  • 3 months ago11/19/19 at 8:29 pm (UTC)
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Joyce Hensen replied to the discussion Zoom regions not functioning
"Leslie McKerchie Sorry that this is impacting you as well Joyce, but I do see the report that Traci referenced (thanks for the update by..."
  • 3 months ago11/19/19 at 4:38 pm (UTC)
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Joyce Hensen replied to the discussion SL3 crashes when pasting images
"Sorry to hear that this is happening to you, too. The problem persists for me, occurring yesterday. It seems the .emf files copied from P..."
  • 4 months ago11/06/19 at 4:19 pm (UTC)
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Joyce Hensen replied to the discussion SL3 crashes when pasting images
"Thanks. I'll ask my IT to do that to see if it helps. (no admin rights to my machine...)"
  • 4 months ago10/17/19 at 9:08 pm (UTC)
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Joyce Hensen replied to the discussion SL3 crashes when pasting images
"Thanks for testing it and confirming the .emf conversion when pasting from PP is universal. From SnagIt, I still get .jpg. The ..."
  • 4 months ago10/16/19 at 7:02 pm (UTC)
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Joyce Hensen started a new discussion SL3 crashes when pasting images
"I'm having an issue with copying images from PP into SL3. In the past, it worked great. Now it's turning the picture into an .emf fi..."
  • 4 months ago10/16/19 at 3:29 pm (UTC)
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"Nope... still waiting. It's my impression that there will still be bug fixes for SL, but no new features. To get new features you have to..."
  • 6 months ago08/13/19 at 4:36 pm (UTC)
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"Just noticed (for the first time) that the SL3/360 color map DOES say that scroll bars are always gray in HTML5 output. Unfortunately, wh..."
  • 7 months ago07/26/19 at 3:39 pm (UTC)
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"This is really disappointing. It's been 3 years since the string began, and - if I understand the above correctly - there is no intent to..."
  • 8 months ago06/25/19 at 9:08 pm (UTC)
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"Thanks for the update. Since this thread has been around longer than 360 has been around, could you please let us know when the update wi..."
  • 8 months ago06/18/19 at 4:06 pm (UTC)
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"My usual way to handle this is to ask one of the SMEs to serve as the contact person. The selected SME will collect the feedback from the..."
  • 1 year ago02/05/19 at 10:37 pm (UTC)
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"Thanks for the response. Does this means that if I want the color to match my SL3 player using HTML5, I need to put in a "Feature Reques..."
  • 1 year ago12/19/18 at 6:42 pm (UTC)
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"It's been a while since this post. Is there an answer about whether it's a bug or a feature request that someone must submit? The gray lo..."
  • 1 year ago12/19/18 at 4:43 pm (UTC)
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"That's a good thought, but since I don't have admin rights to my computer, it is not workable. I'd need to have an administrator log me i..."
  • over 1 year ago09/18/18 at 4:37 pm (UTC)
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"We've come across a really odd issue.  Users with administrative rights for my computer (IT Staff) can see the Articulate tab in PP. Beca..."
  • over 1 year ago09/14/18 at 2:56 pm (UTC)
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"I have the same issue.  IT has been working on it for a couple of hours without success. I'm using Win10 and Office 2016. I have the new..."
  • over 1 year ago09/10/18 at 9:41 pm (UTC)
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"Thank you!"
  • over 1 year ago05/30/18 at 8:42 pm (UTC)