Joyce Hensen
Joyce Hensen
Instructional Designer at DSHS - Washington
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Joyce Hensen started a new discussion Screen shots vs. Screen Recording for software simulation
"I build a lot of simulation courses, and have almost always used screen shots to develop the click-by-click actions. This allows for narr..."
  • almost 4 years ago05/23/20 at 11:23 pm (UTC)
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Joyce Hensen started a new discussion SL3 crashes when closing
"I'm having an ongoing issue when I close SL3. In the process of closing it down, I get this pop up. The weird thing is that it only happ..."
  • over 4 years ago12/20/19 at 6:16 pm (UTC)
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Joyce Hensen started a new discussion Setting tab order for quiz feedback in SL3
"I'm working on a course that has several quiz questions that are used to deliver content. How do I order the tabs so that the user gets t..."
  • over 4 years ago12/11/19 at 5:59 pm (UTC)
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Joyce Hensen started a new discussion SL3 crashes when pasting images
"I'm having an issue with copying images from PP into SL3. In the past, it worked great. Now it's turning the picture into an .emf fi..."
  • over 4 years ago10/16/19 at 3:29 pm (UTC)
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Joyce Hensen started a new discussion Considering SL3
"I'm a Studio/Presenter and SL2 user.  Since SL3 is available I'm considering trying the 30 day trial to see whether our team should reque..."
  • over 6 years ago10/03/17 at 4:22 pm (UTC)
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Joyce Hensen started a new discussion SL2 Crashing repeatedly
"Today I've been working on a relatively small (14 slides) SL2 file.  I've recorded narration, added cue points and adjusted animation tim..."
  • over 6 years ago09/29/17 at 7:56 pm (UTC)
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Joyce Hensen started a new discussion Show a Storyline in a Storyline with controls
"I've done some searching, but haven't been able to find a solution.  I'm building a course that will be LMS hosted and my customer would ..."
  • over 7 years ago07/05/16 at 10:02 pm (UTC)
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"I'm getting this error today when attempting to sync animations or add annotations in Presenter 13.  It worked fine on Friday.  I checked..."
  • 8 years ago02/16/16 at 6:20 pm (UTC)
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"I'm encountering multiple crashes while trying to sync my animations in Storyline 1. I'm finding I have to save constantly because ..."
  • 9 years ago01/21/15 at 8:43 pm (UTC)
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Joyce Hensen started a new discussion Storyline Narration Script Window
"Is it possible to resize the narration script window so that it matches the amount of text in the notes? Sometimes it's big enough (with ..."
  • over 9 years ago11/07/14 at 11:40 pm (UTC)
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Joyce Hensen started a new discussion How to make an Exit Quiz in Storyline
"I know that there's an excellent tutorial on this somewhere, but the "search" feature is not working for me today. I need to make a "qui..."
  • over 9 years ago07/22/14 at 9:25 am (UTC)
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Joyce Hensen started a new discussion Unable to upload a support request
"I've been working on a course revision in Presenter.  I needed to edit the audio for one slide.  Hours later, I'm still working at it. Th..."
  • almost 10 years ago06/13/14 at 10:30 am (UTC)
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Joyce Hensen started a new discussion Storyline will not import PP slides
"I'm looking for suggestions - In the (recent) past I have been able to import PP 2010 slides to Storyline.  Suddenly this function does n..."
  • almost 10 years ago06/05/14 at 3:41 pm (UTC)
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Joyce Hensen started a new discussion Using Question Groups in Quizmaker
"Can someone please describe how/when to use question groups in Quizmaker?  I'm putting together an exercise that has the user read instru..."
  • 10 years ago02/24/14 at 9:17 am (UTC)
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Joyce Hensen started a new discussion Presenter 13 Notes - Wrong Justification
"Help!  I'm updating several courses from Presenter 09 to Presenter 13.  I'm having MANY issues in doing this (most are audio editor relat..."
  • 10 years ago02/13/14 at 1:50 pm (UTC)
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Joyce Hensen started a new discussion Button states in Quizmaker?
"I'm a storyline and presenter user.  I'm updating a presenter course and converting some Learning Games into quizmaker.  I've changed the..."
  • 10 years ago02/10/14 at 4:00 pm (UTC)
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"I'm updating a course from Presenter 09 to Presenter 13.  The course has two learning games in it that work as effective reviews.  When I..."
  • 10 years ago02/07/14 at 12:11 pm (UTC)
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Joyce Hensen started a new discussion Storyline audio will not export
"I've tried repeatedly this morning to export audio files that were recording into Storyline.  I get an error box every time, to "report t..."
  • over 10 years ago11/27/13 at 9:11 am (UTC)
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Joyce Hensen started a new discussion Audio and multiple layers
"I'm trying to be proactive and avoid some rework.  I'm building a slide that will have a total of 16 layers, including the base.  Each la..."
  • over 10 years ago11/22/13 at 10:40 am (UTC)
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Joyce Hensen started a new discussion Search E-Learning Heros
"Is the search feature on this page disabled?  I know I've had success before, but for the past couple of days, regardless of what I look ..."
  • over 10 years ago10/24/13 at 10:47 am (UTC)
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Joyce Hensen started a new discussion Engage 2013 - Tabbed Interaction doesn't show all tabs
"I am updating a course that worked correctly in Articulate 09.  Today when I opened the Engage that was created in "09, I could not read ..."
  • over 10 years ago10/18/13 at 2:19 pm (UTC)
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Joyce Hensen started a new discussion Story file from web published version
"Hello Community, I'm looking for a solution that I'm not certain actually exists.  I built a course in Storyline and published it for web..."
  • over 10 years ago10/14/13 at 9:51 am (UTC)
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Joyce Hensen started a new discussion Text Message Interaction
"Hi, I'm working on a new course and think that it would be nice to include at text message interaction.  Has anyone already built one tha..."
  • over 10 years ago09/18/13 at 7:26 am (UTC)
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Joyce Hensen started a new discussion Are selected fonts embedded in a Storyline file?
"I just got a new computer and it doesn't (yet) have the fonts I was using to develop a course.  When I get those fonts reinstalled, shoul..."
  • over 10 years ago08/21/13 at 8:00 am (UTC)
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Joyce Hensen started a new discussion Variables, States and Triggers – Oh My!
"I think I need someone's expert eye to help me figure out where my variable and/or trigger order is incorrect on the attached scene.  Onc..."
  • almost 11 years ago05/07/13 at 3:14 pm (UTC)