Joyce Hensen
Joyce Hensen
Instructional Designer at DSHS - Washington
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"Here's the article that says to convert the MP4 file to FLV to make it load.  http://www.articulate.com/support/kb_article.php?product=ap..."
  • almost 12 years ago06/26/12 at 7:51 am (UTC)
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"Thanks, Nancy. Unfortunately I don' thave rights to make any changes to any technology. (I can't even install my own Storyline upgrages) ..."
  • almost 12 years ago06/26/12 at 7:41 am (UTC)
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Joyce Hensen started a new discussion FLV converting to MP4 when publishing for Web
"Hi, I did a screen recording in Storyline which works great when I preview it, however, when published for web, the MP4 file will not loa..."
  • almost 12 years ago06/26/12 at 7:20 am (UTC)
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"I recorded on my laptop which is the usual way I record for Articulate.  It sounds bad on both my desktop and laptop. :("
  • almost 12 years ago06/21/12 at 10:55 am (UTC)
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"Follow-up:  Case # 00283581 was submitted about the sound issue.   I'd still love to know what to expect for processing/loading times for..."
  • almost 12 years ago06/21/12 at 8:12 am (UTC)
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"It's uploading now. Thanks!"
  • almost 12 years ago06/21/12 at 8:03 am (UTC)
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"I'm having similar sound issues with screen recording.  Using the same mic (with a mixer) in the same location, recorded "regular" slides..."
  • almost 12 years ago06/21/12 at 7:43 am (UTC)
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Joyce Hensen started a new discussion 1st Screencast - Is it supposed to take this long?
"Hi, I just recorded my first screen cast - well actually my third attempt because it took me that long to figure out why there wasn't any..."
  • almost 12 years ago06/20/12 at 3:20 pm (UTC)
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"Will do.  Thanks."
  • almost 12 years ago05/04/12 at 1:23 pm (UTC)
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Joyce Hensen started a new discussion Slide properties, slide level and hidden slides
"I'm trying to figure out how to make the titles I want to see appear in the side panel while using different levels and hiding slides tha..."
  • almost 12 years ago05/04/12 at 9:14 am (UTC)
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Joyce Hensen replied to the discussion Best Practices for Assessment Feedback
"Our team has found that providing question level feedback that makes the learner think about why a selected answer is incorrect, while gi..."
  • 12 years ago03/29/12 at 2:56 pm (UTC)
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Joyce Hensen replied to the discussion Syncing animations manually
"Thanks, Rebecca.  I did know about that, but have you ever noticed that sometimes they are in the wrong order?  And often they are all bu..."
  • 12 years ago03/26/12 at 8:29 am (UTC)
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Joyce Hensen replied to the discussion Syncing animations manually
"Thanks for getting back to me.  I can see the notes pane when I'm recording/syncing/annotating.  The issue is when syncing doesn't work r..."
  • 12 years ago03/23/12 at 4:01 pm (UTC)
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Joyce Hensen started a new discussion Syncing animations manually
"I'm having difficulty syncing animations.  Sometimes it works right, other times it does not.  For this course I decided NOT to sync whil..."
  • 12 years ago03/23/12 at 10:58 am (UTC)
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Joyce Hensen replied to the discussion Random underlines in published course
"I think I have it mostly curred.  I made a new slide master and ensured it didn't have any odd formatting.   All slides, but one, are beh..."
  • 12 years ago02/14/12 at 11:13 am (UTC)
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Joyce Hensen started a new discussion Random underlines in published course
"I'm reworking a course that was developed in Articulate by another user.  The PP slides do not have any underlined font, yet when I publi..."
  • 12 years ago02/14/12 at 8:31 am (UTC)
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Joyce Hensen replied to the discussion Shape Creation in PP 2010
"Thank you!"
  • 12 years ago01/12/12 at 7:19 am (UTC)
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Joyce Hensen started a new discussion Shape Creation in PP 2010
"I was watching a Learning Mag webinar where Tom was the presenter from August 2010.  In it, Tom talked about taking two different PP shap..."
  • 12 years ago01/11/12 at 3:51 pm (UTC)
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Joyce Hensen replied to the discussion Change Attachments color
"Wow!  Really wish I had found this yesterday.  It will be very useful in the future.   Thanks!"
  • over 12 years ago09/16/11 at 8:00 am (UTC)
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"Very cool!"
  • over 12 years ago07/26/11 at 3:08 pm (UTC)
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"Thanks for the suggestion.  I was able to move the answer text to a better location, but unless I want to change the entire course to a d..."
  • over 12 years ago07/07/11 at 7:27 am (UTC)
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"I recently created a quiz that has a mostly black background and white fonts along with some graphics. When someone was reviewing m..."
  • over 12 years ago07/06/11 at 12:42 pm (UTC)