"I've previewed from the timeline preview, the slide preview, the course preview and viewed from the published course.  No audio. Attache..."

"Hi All - I should have been clearer, when I play the MP4 video using Windows Media Player, the audio is there.  It just isn't coming thro..."

"Hi All, When I insert my "WebEx Recording converted to MP4" video into Storyline, there is no audio.  When I play the MP4 the audio is t..."

"I've tried using the send email trigger, but nothing happens.  What is supposed to happen? The email trigger is the only trigger on the ..."

"Hi Emily, I have tried to attach the file a few times, but have not had luck.  Is there any other way to get the file to you? Yes, it i..."

"Hi! I have a long elearing where I have set each scene to show as closed before and after viewing.  But, the two scenes that are quizes ..."

"Hi! For the first time in a while I've added a drop-down matching question in a course.  Can't figure out how to change the hover over co..."

"Hi! I have a Storyline file with three hyperlinks. Two work, one does not. The hyperlink is to a Sharepoint site and has worked inother..."

"Hi Callum, We came up with a work-around that allows Saba 5.5 to record each attempt. Add a trigger to the Retry Quiz button. Action:  Ad..."

"Harri Thank you for your response.  Just to clarify, did you shorten the name of the Storyline published file and/or the name of the cour..."

"I'm having a problem I've never experienced before.  I have a course that is set to "prompt to resume" on restart.  The function seems to..."

"Hi All, I have an applicaiton where it might make sense to use the "Allow user to email results to:" function.  But, in testing I've not ..."

"Hi All, I've experienced this same problem.  Have used this work-around: Add the Next and Previous buttons to the question (done in slide..."

"Christine, Thanks for the tip.  This was the problem.  One of our machines was not at 100%. We looked everywhere else, but not in the DPI..."

"I emailed the doc.  The fonts are Arial. What is happening is that the original doc used Arial 12 throughout.  When my peer opens the fil..."

"A peer and I are having the same problem.  We are both up-to-date with our "updated downloads" as of 12-12.1412. This is causing a lot of..."

"Christine, Thanks for your follow-up!  I just uploaded the zipped wave file.  FYI - this is a segment of a government-produced file.  It ..."

"Hi Christine, I submitted a support case.  Case number is  # 00314401. Thanks again for your willingness to help.  I need to leave for a ..."

"It seems that when I try to post a file the system won't even let me send through a message. :-("

"Christine, I'm trying to post my file, but the system does not seem to want to take it. I'll keep trying. Thanks for the offer of help! ..."

"Doing my first video insert (SME-created video).  Audio starts before motion so video looks like a badly-dubbed movie.  Is there any way ..."

"I'm comparing Storyline-developed courses to Storyline-developed courses."

"Our Saba LMS has historically kept record of the results of each attempt.  We use that data when trouble-shooting with learners.  I'm hop..."

"In looking over the results more closely, it may appear to only be showing one attempt - when I go into View Registratin state it shows 1..."

"I was not aware of Cloud.  Thanks for the option. I uploaded my course and it is recording attempts.  That is good.  But I can only see t..."