Judy Hogan
Judy Hogan
Principal Learning and Dev Specialist at Medtronic
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"I've previewed from the timeline preview, the slide preview, the course preview and viewed from the published course.  No audio. Attache..."
  • over 6 years ago10/11/17 at 10:23 pm (UTC)
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"Hi All - I should have been clearer, when I play the MP4 video using Windows Media Player, the audio is there.  It just isn't coming thro..."
  • over 6 years ago10/10/17 at 7:30 pm (UTC)
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"Hi All, When I insert my "WebEx Recording converted to MP4" video into Storyline, there is no audio.  When I play the MP4 the audio is t..."
  • over 6 years ago10/10/17 at 6:37 pm (UTC)
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Judy Hogan replied to the discussion Email interface in Storyline
"I've tried using the send email trigger, but nothing happens.  What is supposed to happen? The email trigger is the only trigger on the ..."
  • over 9 years ago12/04/14 at 3:02 pm (UTC)
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"Hi Emily, I have tried to attach the file a few times, but have not had luck.  Is there any other way to get the file to you? Yes, it i..."
  • over 9 years ago10/17/14 at 9:48 am (UTC)
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"Hi Callum, We came up with a work-around that allows Saba 5.5 to record each attempt. Add a trigger to the Retry Quiz button. Action:  Ad..."
  • almost 10 years ago05/21/14 at 7:12 am (UTC)
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Judy Hogan replied to the discussion Not Returing to Last Slide on Restart
"Harri Thank you for your response.  Just to clarify, did you shorten the name of the Storyline published file and/or the name of the cour..."
  • almost 10 years ago04/09/14 at 7:26 am (UTC)
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"Hi All, I've experienced this same problem.  Have used this work-around: Add the Next and Previous buttons to the question (done in slide..."
  • 10 years ago02/14/14 at 12:37 pm (UTC)
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"Christine, Thanks for the tip.  This was the problem.  One of our machines was not at 100%. We looked everywhere else, but not in the DPI..."
  • 11 years ago01/23/13 at 11:00 am (UTC)
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"I emailed the doc.  The fonts are Arial. What is happening is that the original doc used Arial 12 throughout.  When my peer opens the fil..."
  • 11 years ago01/23/13 at 10:07 am (UTC)
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"A peer and I are having the same problem.  We are both up-to-date with our "updated downloads" as of 12-12.1412. This is causing a lot of..."
  • 11 years ago01/23/13 at 9:52 am (UTC)
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"Christine, Thanks for your follow-up!  I just uploaded the zipped wave file.  FYI - this is a segment of a government-produced file.  It ..."
  • 11 years ago01/17/13 at 6:48 am (UTC)
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"Hi Christine, I submitted a support case.  Case number is  # 00314401. Thanks again for your willingness to help.  I need to leave for a ..."
  • 11 years ago01/16/13 at 2:17 pm (UTC)
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"It seems that when I try to post a file the system won't even let me send through a message. :-("
  • 11 years ago01/16/13 at 2:10 pm (UTC)
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"Christine, I'm trying to post my file, but the system does not seem to want to take it. I'll keep trying. Thanks for the offer of help! ..."
  • 11 years ago01/16/13 at 2:05 pm (UTC)
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"I'm comparing Storyline-developed courses to Storyline-developed courses."
  • 11 years ago01/10/13 at 8:57 am (UTC)
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"Our Saba LMS has historically kept record of the results of each attempt.  We use that data when trouble-shooting with learners.  I'm hop..."
  • 11 years ago01/10/13 at 8:38 am (UTC)
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"In looking over the results more closely, it may appear to only be showing one attempt - when I go into View Registratin state it shows 1..."
  • 11 years ago01/10/13 at 8:27 am (UTC)
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"I was not aware of Cloud.  Thanks for the option. I uploaded my course and it is recording attempts.  That is good.  But I can only see t..."
  • 11 years ago01/10/13 at 8:21 am (UTC)
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"Sorry - Thank you Phil for your quick response!"
  • over 11 years ago11/14/12 at 9:41 am (UTC)
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"What about the quizzes?  Why are some coming in and others are not?"
  • over 11 years ago11/14/12 at 9:40 am (UTC)
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"Even without the file attached I"m still getting the error message "We are having trouble posting your request.  Please try again in a bit.""
  • over 11 years ago10/30/12 at 3:16 pm (UTC)
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"Trying to submit a case, but the system has stalled out.  Just keep getting the timer. My files are 24M.  Is that a problem?"
  • over 11 years ago10/30/12 at 2:59 pm (UTC)
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Judy Hogan replied to the discussion Error Message - File won't save
"I have found that sometimes the file is actually saving.  Sometimes not.  What I've done is open Windows Explorer and watched the time st..."
  • over 11 years ago08/15/12 at 6:00 am (UTC)
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Judy Hogan replied to the discussion Mixing StoryLine and Presenter
"Have your posted your project to the web?  We've found that when we insert Web Objects, the person who published the file can view them, ..."
  • over 11 years ago07/25/12 at 6:07 am (UTC)