"Here it is Ashley: 00436756. I'm anxious to find out what comes of this issue! It seems as though many people have had similar troubles w..."

"I've just submitted my file to your support team. Thanks so much for your quick and kind responses and help."

"Yep. I reinstalled SL1 again yesterday. I've been talking with Ashley Terwilliger on another post about the problem. I've done all of the..."

"Thanks so much for your quick reply. I've done all the repairs, deleted temp files, reinstalled Storyline with update 7 (I'm using SL1),..."

"I'm having the same problem. It's just with one file so I figured the file must have been corrupt. My naming convention was fine, my file..."

"I'm having the same problem. It's just with one file so I figured the file must have been corrupt. My naming convention was fine, my file..."

"One thing that helped me (in addition to emptying the cache, etc.) was to relocate all of my previously published files. I moved them to ..."

"I am having the same problem, checked all of the add-in information and trust center information--all perfect. Any other recommendations?"

"My presentation was publishing slowly and I had several slides that repeated graphic elements, so I followed the tutoriaol and created ma..."

"I'm working on a fairly large presentation (146 slides with several Engage interactions and Quizmaker quizzes) and each time I publish, e..."