Karen M.
Karen M.
E-Learning Specialist
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"Sure, it's  Case #00394236: Microphone and speaker options greyed out in Storyline Screen Recorder    [ ref:_00D30Txo._50040ZOw2Y:ref ] T..."
  • over 9 years ago04/11/14 at 12:09 pm (UTC)
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"Hi Ashley, My sound card has no such options.  I guess I'll open a support ticket. Thanks, Karen"
  • over 9 years ago04/11/14 at 8:16 am (UTC)
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"Ashley,  I just re-installed Storyline according to those directions, and it didn't make a difference. Still no microphones in the screen..."
  • over 9 years ago04/10/14 at 11:40 am (UTC)
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"Hi Ashley, Yes, I've tried the troubleshooting steps you mention with no luck.  When I unplug the microphone, as you suggest, it still do..."
  • over 9 years ago04/10/14 at 10:49 am (UTC)
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"Hi, I was trying to use my Rode Podcaster to simultaneously record sound as I did a screen recording, but Storyline has the Sound Recordi..."
  • over 9 years ago04/07/14 at 1:33 pm (UTC)
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"Hi, Does anyone know if there are plans to incorporate this as part of the product?  Or do I still need to go through and edit every stor..."
  • 10 years ago08/02/13 at 9:22 am (UTC)
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"Kevin Thompson said: Received word that they weren't able to find a solution and have passed it along to the quality assurance team.  My ..."
  • almost 11 years ago11/13/12 at 7:50 am (UTC)
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"David Anderson said: Hi Natalia,It's totally possible. In fact, here's an example embedded in a wiki. When you publish your Engage file,..."
  • almost 11 years ago11/12/12 at 8:14 am (UTC)
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"Sorry--it's proprietary, so no.  Kevin, can you please send one to Gerry if you have one?"
  • almost 11 years ago11/12/12 at 8:02 am (UTC)
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"Hi Kevin, I have the same experience.  Steve Flowers suggested an iFrame, but iFrames didn't solve the problem for me either.  (Here's my..."
  • almost 11 years ago11/12/12 at 7:57 am (UTC)
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Karen M. replied to the discussion Invalid or corrupt project - HELP!
"Karen, Can you import/copy any portion of it into a new file?  I had this happen once, and I was able to salvage part of it.  Keep workin..."
  • 11 years ago09/25/12 at 8:33 am (UTC)
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"Steve, Thanks for the speedy reply, as always.  I tried embedding with iFrame, but it still loads so that you can see all of the module a..."
  • 11 years ago09/19/12 at 7:12 am (UTC)
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"Hi, Our company is moving to a wiki/social knowledge base for its technical documentation of behavioral health solutions.  I'm tinkering ..."
  • 11 years ago09/19/12 at 6:41 am (UTC)
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"Hi All, Our team is experiencing the same issue; it extends to inserting duplicate slides and copying/pasting slides with screen captures..."
  • 11 years ago08/22/12 at 2:05 pm (UTC)
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"Just wanted everyone to know that installing Update 1 (released today) resolved my GDI+ error.  Thank you, David Fair, Brian Batt and oth..."
  • 11 years ago08/09/12 at 11:29 am (UTC)
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"Mike Enders said: Karen, Please submit a support case so we can take a look. http://www.articulate.com/support/contact/submit.php Than..."
  • 11 years ago08/06/12 at 7:12 am (UTC)
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Karen M. started a new discussion Storyline - A generic error occurred in GDI+
"I got this when trying to save a massive file.  Has anyone else gotten this in Storyline?  I will lose weeks of work if I can't figure it..."
  • 11 years ago08/02/12 at 3:20 pm (UTC)
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Karen M. replied to the discussion Lightbox - Pause/Play Oddness
"Thank you, Graham, for the "pause assist shape" work-around until this is fixed!"
  • 11 years ago07/30/12 at 10:28 am (UTC)
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Karen M. replied to the discussion Lightbox - Pause/Play Oddness
"Hi James, Has there been any word on a fix for this?  I'm running up against it myself. Thanks, Karen"
  • 11 years ago07/27/12 at 2:10 pm (UTC)
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Karen M. replied to the discussion Save error message
"I am having the same memory issue over and over again with several different projects.  I'm working with the support team, but I really n..."
  • over 11 years ago06/26/12 at 12:33 pm (UTC)
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"I work for a company that creates software solutions (EHR) for behavioral health.  I would love to be a part of any group that comes out ..."
  • over 11 years ago02/17/12 at 1:32 pm (UTC)