"Sure, it's  Case #00394236: Microphone and speaker options greyed out in Storyline Screen Recorder    [ ref:_00D30Txo._50040ZOw2Y:ref ] T..."

"Hi Ashley, My sound card has no such options.  I guess I'll open a support ticket. Thanks, Karen"

"Ashley,  I just re-installed Storyline according to those directions, and it didn't make a difference. Still no microphones in the screen..."

"Hi Ashley, Yes, I've tried the troubleshooting steps you mention with no luck.  When I unplug the microphone, as you suggest, it still do..."

"Hi, I was trying to use my Rode Podcaster to simultaneously record sound as I did a screen recording, but Storyline has the Sound Recordi..."

"Hi, Does anyone know if there are plans to incorporate this as part of the product?  Or do I still need to go through and edit every stor..."

"Kevin Thompson said: Received word that they weren't able to find a solution and have passed it along to the quality assurance team.  My ..."

"David Anderson said: Hi Natalia,It's totally possible. In fact, here's an example embedded in a wiki. When you publish your Engage file,..."

"Sorry--it's proprietary, so no.  Kevin, can you please send one to Gerry if you have one?"

"Hi Kevin, I have the same experience.  Steve Flowers suggested an iFrame, but iFrames didn't solve the problem for me either.  (Here's my..."

"Karen, Can you import/copy any portion of it into a new file?  I had this happen once, and I was able to salvage part of it.  Keep workin..."

"Steve, Thanks for the speedy reply, as always.  I tried embedding with iFrame, but it still loads so that you can see all of the module a..."

"Hi, Our company is moving to a wiki/social knowledge base for its technical documentation of behavioral health solutions.  I'm tinkering ..."

"Hi All, Our team is experiencing the same issue; it extends to inserting duplicate slides and copying/pasting slides with screen captures..."

"Just wanted everyone to know that installing Update 1 (released today) resolved my GDI+ error.  Thank you, David Fair, Brian Batt and oth..."

"Mike Enders said: Karen, Please submit a support case so we can take a look. http://www.articulate.com/support/contact/submit.php Than..."

"I got this when trying to save a massive file.  Has anyone else gotten this in Storyline?  I will lose weeks of work if I can't figure it..."

"Thank you, Graham, for the "pause assist shape" work-around until this is fixed!"

"Hi James, Has there been any word on a fix for this?  I'm running up against it myself. Thanks, Karen"

"I am having the same memory issue over and over again with several different projects.  I'm working with the support team, but I really n..."

"I work for a company that creates software solutions (EHR) for behavioral health.  I would love to be a part of any group that comes out ..."