Karl Muller
Karl Muller
Instructional Designer, eLearning Developer, and LMS Administrator
  • Canada
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Karl Muller replied to the discussion Can I control view while editing?
"Hi Julie, You need to replace the very small image with a much bigger version. "
  • 2 years ago01/28/22 at 3:30 pm (UTC)
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"Hi, If your client has a current Articulate 360 account, you can send them a copy of the course which they will be able to edit in the fu..."
  • 2 years ago01/28/22 at 3:12 pm (UTC)
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Karl Muller replied to the discussion Video File Assignments
"Hi Betty, Welcome to the Rise forums. Rise is a course development system, nothing more. Typically student assignments, including u..."
  • 2 years ago01/28/22 at 2:30 am (UTC)
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Karl Muller replied to the discussion Adding an image after text
"Hi Allen, Welcome to the Rise forums. Add a text block for the instructional steps, followed by an image block just below (of which there..."
  • 2 years ago01/28/22 at 1:41 am (UTC)
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"Hi Corinna, Follow these instructions to delete a stuck block: https://community.articulate.com/discussions/rise-360/inserting-templ..."
  • 2 years ago01/27/22 at 7:23 pm (UTC)
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Karl Muller replied to the discussion continue button not working.
"Hi Denise, Did you use the option "Complete Block Directly Above"?"
  • 2 years ago01/27/22 at 7:20 pm (UTC)
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Karl Muller replied to the discussion Inserting saved blocks
"Hi Jonny, It's best to reply directly on the forums. When you reply via email, your personal contact information is included and made pub..."
  • 2 years ago01/27/22 at 4:42 pm (UTC)
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Karl Muller replied to the discussion Best LMS
"Hi Louis, There is no single "best" LMS. A LMS must be selected based on how well it meets the specific needs of an organization. So..."
  • 2 years ago01/27/22 at 4:39 pm (UTC)
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Karl Muller replied to the discussion Inserting saved blocks
"Hi Jonny, This is a known bug, and you are not the only person struggling with this issue. You can delete the stuck block by following th..."
  • 2 years ago01/27/22 at 4:16 pm (UTC)
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"Hi Deborah, Yes it is possible to do this using Block Templates. Go the Rise Lessons that contains the blocks that need to be moved. Find..."
  • 2 years ago01/27/22 at 3:44 pm (UTC)
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"Hi Edward, To change the color of the markers, find your Labelled Graphic block and click on Settings. On the second row, you will s..."
  • 2 years ago01/27/22 at 3:30 pm (UTC)
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Karl Muller replied to the discussion Images as bullet points in Rise
"Hi Catherine, If you want it to look exactly the same way that Elizabeth had it, you will most likely have to create the bullet icon..."
  • 2 years ago01/27/22 at 1:42 am (UTC)
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"HI Rasool, Welcome to the Rise forums. Yes, the course can be transferred to your new account. However, as your trial account has ex..."
  • 2 years ago01/27/22 at 1:31 am (UTC)
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Karl Muller replied to the discussion Images as bullet points in Rise
"If you use the Name area, it gets rid of the quotation marks."
  • 2 years ago01/26/22 at 11:53 pm (UTC)
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Karl Muller replied to the discussion Images as bullet points in Rise
"Hi Catherine, Here is another option. Create a Quote Block D. Choose to Edit the block. Delete the default text that is provided for the..."
  • 2 years ago01/26/22 at 11:21 pm (UTC)
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Karl Muller replied to the discussion Creating a checklist in Rise
"Hi Cecily, I don't work for Articulate, so unable to answer that question. Note that when replying to forum messages, it's best to respon..."
  • 2 years ago01/26/22 at 9:30 pm (UTC)
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Karl Muller replied to the discussion Creating a checklist in Rise
"Hi Cecily, There is way to do it. Not easy, but possible. See https://community.articulate.com/discussions/rise-360/saving-checkboxe..."
  • 2 years ago01/26/22 at 9:24 pm (UTC)
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"Hi Niki, This is a bug that is affecting some Rise users. See https://community.articulate.com/discussions/rise-360/where-have-my-ed..."
  • 2 years ago01/26/22 at 9:02 pm (UTC)
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"Hi Brian, Delete that block and recreate it."
  • 2 years ago01/26/22 at 6:49 pm (UTC)
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Karl Muller replied to the discussion Your Computer is Offline Error
"Our team is getting "something went wrong" and "your computer is offline" error messages."
  • 2 years ago01/26/22 at 4:51 pm (UTC)
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Karl Muller replied to the discussion Problem inserting template
"Hi, You can delete the stuck block by following the instructions here: https://community.articulate.com/discussions/rise-360/inserti..."
  • 2 years ago01/26/22 at 4:49 pm (UTC)
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"Hi Diane and Jill, Cancel does not work, but the failed block can be deleted as described by Pete: https://community.articulate.com/..."
  • 2 years ago01/25/22 at 9:31 pm (UTC)
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Karl Muller replied to the discussion Rise, Storyline 360 and LMS scores
"Hi Karyn, There are tracking options you need to select in your Storyline project before re-publishing it. Then in Rise you need to choos..."
  • 2 years ago01/25/22 at 8:31 pm (UTC)
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Karl Muller replied to the discussion Rise, Storyline 360 and LMS scores
"Hi Karyn, Completing (finishing) a course and passing the course are two different values in a LMS. For example, a student can take the f..."
  • 2 years ago01/25/22 at 8:06 pm (UTC)
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"Hi Aprile, In the Block Library, choose DIVIDER and then Continue,"
  • 2 years ago01/25/22 at 6:19 pm (UTC)