Karl Muller
Karl Muller
Instructional Designer, eLearning Developer, and LMS Administrator
  • Canada
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Karl Muller replied to the discussion Exclude Lesson from Progress bar?
"Hi Samira, Rise does not have the functionality to mark a Lesson as optional. It would be a great feature to have though. "
  • 13 days ago03/15/24 at 3:12 pm (UTC)
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Karl Muller replied to the discussion My "Start Quiz" Prompt is Missing
"If you are the course owner, click on Settings, then Labels. Find the Quiz & Knowledge Check section. It will be the label in the fir..."
  • 13 days ago03/15/24 at 2:21 pm (UTC)
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Karl Muller replied to the discussion My "Start Quiz" Prompt is Missing
"Hi, One cause could be that the "Start Quiz" label was deleted from the course label set."
  • 14 days ago03/14/24 at 9:15 pm (UTC)
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Karl Muller replied to the discussion Can you import animated gifs into Rise?
"Hi Abby, Animated GIFs need to have a .GIF file extension. However, both Animated GIFs and static GIFs use the same file extension. Was y..."
  • 14 days ago03/14/24 at 8:14 pm (UTC)
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"Hi Alex, My quiz is in a Storyline block. Are details still reported to my LMS? Quiz details aren't reported for Storyline blocks. Source..."
  • 14 days ago03/14/24 at 7:39 pm (UTC)
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Karl Muller replied to the discussion caption size on carousel images?
"Hi Heidi, Captions can be formatted just like any other text in Rise, by selecting the text and then using the text formatting toolbar to..."
  • 14 days ago03/14/24 at 5:48 pm (UTC)
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"Hi Craig, It seems that you are referring to the Navigation settings for a Rise Microlearning course. Note that the Navigation sett..."
  • 14 days ago03/14/24 at 4:20 pm (UTC)
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Karl Muller replied to the discussion Collapsible Sections?
"Hi Maria, Rise does not have a setting to control this."
  • 15 days ago03/14/24 at 5:02 am (UTC)
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"Hi Sam, This is a known issue: Interactive: Sorting Activity No accessible instructions or status messages If using: Use a text blo..."
  • 15 days ago03/14/24 at 4:58 am (UTC)
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Karl Muller replied to the discussion Image control
"Hi Kate, Here is how I do this. Create a Block Type: Divider --> Spacer This will create a white spacer. Click on the Style button for..."
  • 15 days ago03/14/24 at 4:53 am (UTC)
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"Hi Catalina, It sounds like your Mac computer is set up to automatically unzip ZIP file types as soon as they are downloaded. Googl..."
  • 15 days ago03/14/24 at 4:34 am (UTC)
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Karl Muller replied to the discussion Server locations
"That's a question only Articulate staff can answer."
  • 15 days ago03/14/24 at 12:22 am (UTC)
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Karl Muller replied to the discussion Help! What am I missing?
"Hi Cora,, Rise Block Templates are designed for this very purpose. See https://access.articulate.com/support/article/Rise-Creating-Sharin..."
  • 15 days ago03/13/24 at 3:53 pm (UTC)
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Karl Muller replied to the discussion Rise 360
"You need to run your Rise course within a LMS/LRS to gather and report on student data. If you don't have many students, you can use Reac..."
  • 15 days ago03/13/24 at 3:21 pm (UTC)
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Karl Muller replied to the discussion Exit Course Link Not Working
"Hi, Whether you even need to use the Exit course link in the first place, and how it behaves when clicked, is determined entirely by how ..."
  • 16 days ago03/13/24 at 1:11 am (UTC)
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"Hi Michael, You can check which version of SL 360 you have: https://access.articulate.com/support/article/how-to-find-your-articulate-sto..."
  • 16 days ago03/12/24 at 8:22 pm (UTC)
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"Hi Peter, It depends on the publish settings for your course. How do I send question text to my LMS? When you publish your Rise 360 cours..."
  • 16 days ago03/12/24 at 7:45 pm (UTC)
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"Hi Nigel, This may help: Pro Tip: If you'd like a video to keep its specific file format and not undergo compression, you can opt-out of ..."
  • 16 days ago03/12/24 at 6:26 pm (UTC)
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Karl Muller replied to the discussion Free Trial Email Never Comes
"Did you check your Junk mail folder?"
  • 16 days ago03/12/24 at 4:52 pm (UTC)
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"We are seeing the same misalignment issue."
  • 16 days ago03/12/24 at 2:48 pm (UTC)
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Karl Muller replied to the discussion How do you create a search function?
"Hi Nina, Yes, it is possible. If you are the Course Owner, open THEME. Select Navigation. Scroll to the bottom and turn Search ON."
  • 16 days ago03/12/24 at 2:22 pm (UTC)
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"Hi, If present, remove special characters and spaces from the file name, Also keep the file name short."
  • 17 days ago03/12/24 at 6:25 am (UTC)
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Karl Muller replied to the discussion Testlicence vs. full licence
"Hi, Except or a few small exceptions, the functions of the trial account and the paid account are the same. Regarding how to insert/add C..."
  • 17 days ago03/11/24 at 6:38 pm (UTC)
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Karl Muller replied to the discussion Error embedding PDFs in Rise
"That's odd. We use PDF's a lot in our Rise courses, and they function correctly and consistently. "
  • 17 days ago03/11/24 at 6:27 pm (UTC)
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Karl Muller replied to the discussion Error embedding PDFs in Rise
"We successfully link to PDFs on external web sites, or upload them to a Attachment block in Rise. What are you trying to do with PDFs tha..."
  • 17 days ago03/11/24 at 5:45 pm (UTC)