Karl Muller
Karl Muller
Instructional Designer, eLearning Developer, and LMS Administrator
  • Canada
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Karl Muller replied to the discussion Change the ring color
"Hi Carla, You can change the color of marker, but not color of the pulsing ring around a marker."
  • 2 years ago02/25/22 at 7:46 pm (UTC)
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Karl Muller replied to the discussion Continue block issues
"Hi Steve, What is the custom accent color for your course?"
  • 2 years ago02/25/22 at 5:30 pm (UTC)
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Karl Muller replied to the discussion Progress lost
"Hi Tamarah, We have seen a similar thing. We run our courses in a new window. When students (some are Firefighters) step away from a cour..."
  • 2 years ago02/25/22 at 3:50 pm (UTC)
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Karl Muller replied to the discussion Cover Slide on Storyline Block/Review
"Hi Megan, This may help: https://community.articulate.com/discussions/rise-360/delete-the-play-button-when-launching-a-storyline-in-rise#..."
  • 2 years ago02/25/22 at 3:37 pm (UTC)
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Karl Muller replied to the discussion "Tabs" Block Titles
"Hi Joel, No, there isn't a way to show entire long titles."
  • 2 years ago02/25/22 at 3:17 pm (UTC)
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"It's definitely a bug. The zoom-in cursor appears in courses that were published a long time ago, but does not appear in recently publish..."
  • 2 years ago02/25/22 at 3:14 pm (UTC)
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Karl Muller replied to the discussion "Your computer is offline."
"No issues for me."
  • 2 years ago02/25/22 at 5:03 am (UTC)
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Karl Muller replied to the discussion Rise - Try Again option in Quiz
"Hi Glynn, On the Quiz Settings page, turn off Reveal Answers. When the student answers a question and clicks SUBMIT, it will immediately ..."
  • 2 years ago02/25/22 at 1:39 am (UTC)
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"Jonny Lung 5 years and it is still in works? Stop lying and actually improve your EXPENSIVE product. Hi Jonny, It seems you som..."
  • 2 years ago02/24/22 at 8:49 pm (UTC)
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Karl Muller replied to the discussion Rise Questions / xAPI
"https://articulate.com/support/article/Rise-Quiz-Data-Sent-to-an-LMS "
  • 2 years ago02/24/22 at 4:35 pm (UTC)
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"Hi Maria, When you publish your Storyline course, it will publish everything in the .story file to Review 360."
  • 2 years ago02/24/22 at 5:03 am (UTC)
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Karl Muller replied to the discussion SSO required for pdf embed
"Hi Patricia, Most LMS's exist outside the organizational firewall, so when you link to a document on SharePoint, SharePoint will require ..."
  • 2 years ago02/24/22 at 1:36 am (UTC)
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Karl Muller replied to the discussion SSO required for pdf embed
"Hi Patricia, Where are you PDF's stored? It sounds like they are located behind a firewall."
  • 2 years ago02/23/22 at 10:56 pm (UTC)
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"Hi, It's a known issue: https://community.articulate.com/discussions/rise-360/pdf-filename-changes-when-downloading-from-rise "
  • 2 years ago02/23/22 at 9:46 pm (UTC)
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Karl Muller replied to the discussion updating a rise course in an LMS
"So based on your testing, it seems that Captivate Prime is the type of LMS that will always treat an updated version of an existing Rise ..."
  • 2 years ago02/23/22 at 8:52 pm (UTC)
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Karl Muller replied to the discussion Rise: "Open Book" Button/Link
"Hi Bart, You cannot add buttons to a Quiz, but you can add a link to any text. Where do your flipbooks exist, and in what file format are..."
  • 2 years ago02/23/22 at 8:18 pm (UTC)
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"If you haven't already done so, republish your Storyline again to Review 360, and try to insert that version."
  • 2 years ago02/23/22 at 7:45 pm (UTC)
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Karl Muller replied to the discussion Skip function causing navigation issues
"If Tracking is set at 100%, students must view every part of the course, and that includes viewing the optional Lessons."
  • 2 years ago02/23/22 at 7:27 pm (UTC)
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"Click Cancel and repeat the process."
  • 2 years ago02/23/22 at 7:25 pm (UTC)
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"What happens in Rise when you select your Storyline file from Review 360?"
  • 2 years ago02/23/22 at 7:00 pm (UTC)
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"Did you publish your Storyline file to Review 360?"
  • 2 years ago02/23/22 at 6:48 pm (UTC)
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Karl Muller replied to the discussion Skip function causing navigation issues
"What percentage did you set for Track using course completion?"
  • 2 years ago02/23/22 at 5:33 pm (UTC)
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Karl Muller replied to the discussion updating a rise course in an LMS
"Hi Neil. What will happen depends on your LMS. Some LMS's will always treat an updated version of an existing Rise course as a brand new ..."
  • 2 years ago02/23/22 at 4:43 pm (UTC)
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"Hi, Delete the question and recreate it."
  • 2 years ago02/23/22 at 3:29 pm (UTC)
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"Hi Lori, This happened to me when I was using an image that was tall and narrow. I solved the problem by using an external app to add whi..."
  • 2 years ago02/23/22 at 3:24 pm (UTC)