Karl Muller
Karl Muller
Instructional Designer, eLearning Developer, and LMS Administrator
  • Canada
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"Hi Sara, How long ago did your personal Rise account lapse?"
  • over 2 years ago01/14/22 at 9:27 pm (UTC)
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"Always use only a single click."
  • over 2 years ago01/14/22 at 8:11 pm (UTC)
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""As a learner makes his way through a course, a compressed chunk of information—called suspend data—is sent to the LMS after each slide. ..."
  • over 2 years ago01/14/22 at 4:15 pm (UTC)
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"Hi Karen, Which Rise Lesson the student is currently busy with is stored in the student resume data, but having worked on multiple LMS's,..."
  • over 2 years ago01/14/22 at 3:56 pm (UTC)
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"Hi Brett, The restart option can typically be handled through a LMS."
  • over 2 years ago01/14/22 at 3:46 pm (UTC)
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"Hi Brett, Rise does not offer learners an in-course option to restart the course."
  • over 2 years ago01/14/22 at 3:26 pm (UTC)
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"Hi Ann, Rise automatically applies the fade when the text gets close to the bottom of the card."
  • over 2 years ago01/14/22 at 5:02 am (UTC)
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Karl Muller replied to the discussion Manager role in Rise
"Hi Erica, The Articulate Teams Administrator for your organization can transfer all Rise courses of which the team member that just left ..."
  • over 2 years ago01/14/22 at 1:27 am (UTC)
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"Hi Pete, That tip worked. I seldom complain about Rise functionality (or the lack thereof) , but needing to click on invisible buttons is..."
  • over 2 years ago01/13/22 at 7:42 pm (UTC)
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"Hi Josh, I just discovered that the Delete button is no longer showing up for me either. I checked Chrome which I normally use and E..."
  • over 2 years ago01/13/22 at 6:56 pm (UTC)
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Karl Muller replied to the discussion Video file size limit in Rise 360?
"Hi Karen, See https://articulate.com/support/article/Rise-Maximum-File-Size-for-Each-Media-File-Is-5-GB "
  • over 2 years ago01/13/22 at 6:24 pm (UTC)
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"Hi Josh, While Cancel does not work, the Delete button on the right does work. Click delete and recreate the block. I've found that once ..."
  • over 2 years ago01/13/22 at 6:04 pm (UTC)
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Karl Muller replied to the discussion Bye message upon exiting course
"Whether or not the bye page appears is totally dependent on the LMS. "
  • over 2 years ago01/13/22 at 5:09 pm (UTC)
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Karl Muller replied to the discussion Help! Rise accessibility concerns.
"https://articulate.com/support/article/Articulate-360-FAQs-Accessibility "
  • over 2 years ago01/13/22 at 5:06 pm (UTC)
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Karl Muller replied to the discussion Bye message upon exiting course
"Hi Ann, The 'Bye' message page is required by some Learning Management Systems. Although the 'Bye' message page is uploaded to our L..."
  • over 2 years ago01/13/22 at 5:01 pm (UTC)
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Karl Muller replied to the discussion Resets Learners progress
"It sounds like these course have Review Mode turned on. Most Learning Management Systems consider a course to be in review mode when atte..."
  • over 2 years ago01/13/22 at 4:28 pm (UTC)
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"Hi Kevin, All of the text formatting options are available for Quiz feedback text. You can't change the font, but you can make the text l..."
  • over 2 years ago01/13/22 at 3:31 pm (UTC)
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Karl Muller replied to the discussion Delete or Edit a section in my lesson
"The default bicycle image shown in your screenshot."
  • over 2 years ago01/13/22 at 3:49 am (UTC)
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Karl Muller replied to the discussion Delete or Edit a section in my lesson
"Hi Jane, Is your browser zoom settings set to 100%? If you move the mouse cursor over the default bicycle image, do the icons pop-up?"
  • over 2 years ago01/13/22 at 3:43 am (UTC)
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Karl Muller replied to the discussion Delete or Edit a section in my lesson
"Hi Jane, Which browser are you using?"
  • over 2 years ago01/13/22 at 3:33 am (UTC)
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"Hi Jennifer, It should be possible to retrieve your deleted course. Whoever was the Course Owner of the deleted course, should go to thei..."
  • over 2 years ago01/13/22 at 3:21 am (UTC)
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Karl Muller replied to the discussion import course to rise
"Hi Andrew, It's not possible import a SCORM package into Rise for editing purposes."
  • over 2 years ago01/12/22 at 11:07 pm (UTC)
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"Hi Nick, Only the course owner can access the Labels page."
  • over 2 years ago01/12/22 at 8:06 pm (UTC)
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"Hi, Quizzes within a Storyline block imbedded in a Rise course do not report question-by-question data to the LMS."
  • over 2 years ago01/12/22 at 7:51 pm (UTC)
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"Hi Nick, You can change the text for the bottom button on the Labels page."
  • over 2 years ago01/12/22 at 7:48 pm (UTC)