Karl Muller
Karl Muller
Instructional Designer, eLearning Developer, and LMS Administrator
  • Canada
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"Hi Mario, Are you seeing this long file name when you download the PDF while in Edit mode, or when you are accessing the course as a stud..."
  • over 2 years ago11/23/21 at 6:20 pm (UTC)
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Karl Muller replied to the discussion Table in rise deleting column
"Hi Melissa, Sometimes the table toolbar stops working. Quit the current course and go back to the course dashboard. Access the course aga..."
  • over 2 years ago11/23/21 at 5:11 pm (UTC)
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"Hi, I have no problems seeing edit buttons in Rise, and have never seen this being reported as an issue before. Curious why this is a pro..."
  • over 2 years ago11/23/21 at 1:36 am (UTC)
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"Hi Ellen, See https://community.articulate.com/series/rise-360/articles/rise-360-editing-text-labels#export "
  • over 2 years ago11/22/21 at 6:43 pm (UTC)
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Karl Muller replied to the discussion Is a Rise course permanent?
"Hi Cath, Q: Is a Rise course 'standalone'? i.e. do I need a Learning Management system? A: A Rise course can be published for Web, m..."
  • over 2 years ago11/21/21 at 4:06 pm (UTC)
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"Hi Nicole, The label for every button block is editable and can accommodate 18 characters if using the Lato font. Use the text area to th..."
  • over 2 years ago11/19/21 at 9:02 pm (UTC)
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"Hi Hazel, Q: Are you noticing that this happens if you add block templates to your lesson very quickly in succession? A: Yes, insert..."
  • over 2 years ago11/19/21 at 4:52 pm (UTC)
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Karl Muller replied to the discussion How do I delete a Course
"Hi LeAnn, Only the course owner can delete a course. These are the roles within Rise: The Course Owner can do everything...."
  • over 2 years ago11/19/21 at 3:31 pm (UTC)
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Karl Muller replied to the discussion Exporting Interactive Blocks as Videos
"Hi Becky, Rise does not have the functionality to export to video."
  • over 2 years ago11/19/21 at 3:19 pm (UTC)
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Karl Muller replied to the discussion Certificate of completion in Rise 360
"Hi, If you are using a LMS, it is best to have the LMS issue the certificate of completion. If you are not using a LMS, here is a thread ..."
  • over 2 years ago11/19/21 at 1:44 am (UTC)
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"Hi Roberto, That makes it difficult to pinpoint the cause, The way it's supposed to work, is that when a student exits an incomplete cour..."
  • over 2 years ago11/18/21 at 6:06 pm (UTC)
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"Hi Amy, Did you publish your courses for Web or LMS? See https://community.articulate.com/discussions/rise-360/linking-to-specific-l..."
  • over 2 years ago11/18/21 at 5:44 pm (UTC)
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"This is definitely an ongoing issue for our organization. Once an inserted block hangs it will never load. Delete it and recreate. I woul..."
  • over 2 years ago11/18/21 at 3:27 pm (UTC)
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"See https://community.articulate.com/e-learning-jobs "
  • over 2 years ago11/17/21 at 10:53 pm (UTC)
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"Hi Jim, Yesterday I created several quizzes and did not encounter this problem once. I just created my first quiz for today, and you are ..."
  • over 2 years ago11/17/21 at 8:46 pm (UTC)
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"Hi Roberto, Which LMS are you using? Does this happen just with this one course, or all of your courses?"
  • over 2 years ago11/17/21 at 8:39 pm (UTC)
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"Hi Jim, I've seen that happen a few times before, however it does not happen consistently. When it happens, I exit the quiz, and then ret..."
  • over 2 years ago11/17/21 at 8:08 pm (UTC)
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"Hi Roberto, Are you publishing your course for Web or LMS?"
  • over 2 years ago11/17/21 at 8:06 pm (UTC)
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"Hi, Whenever you make changes to the Rise course, you need to re-publish it. Be aware that when publishing for web, there is no student t..."
  • over 2 years ago11/17/21 at 6:02 pm (UTC)
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Karl Muller replied to the discussion Deleting lessons
"Hi Julie, I use Chrome 96 and have no problems getting the ... options to appear."
  • over 2 years ago11/17/21 at 4:39 pm (UTC)
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"You still have to add the link to the resource page inside a Lesson, which doesn't solve anything."
  • over 2 years ago11/17/21 at 3:43 pm (UTC)
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Karl Muller replied to the discussion Rise360: Quiz - remove title page
"Hi Elida, It's not possible to remove the quiz title page."
  • over 2 years ago11/17/21 at 3:27 pm (UTC)
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Karl Muller replied to the discussion SCORM Package Sizes
"Hi Rachel, There is no average size for SCORM ZIP files as there are too many variables that could impact the size of the ZIP file. Video..."
  • over 2 years ago11/16/21 at 10:14 pm (UTC)
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"What is much needed in Rise courses is a separate resources area that is accessible from anywhere in the course. Items such as a Glossary..."
  • over 2 years ago11/16/21 at 6:59 pm (UTC)
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Karl Muller replied to the discussion FORCED_COMMIT_TIME
"Hi Kyle, Yes, this change was made on Oct 6, 2021. https://community.articulate.com/discussions/rise-360/how-often-does-rise-ping-t..."
  • over 2 years ago11/15/21 at 9:25 pm (UTC)