Karl Muller
Karl Muller
Instructional Designer, eLearning Developer, and LMS Administrator
  • Canada
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"Hi Peet, You cannot force an order."
  • over 2 years ago10/04/21 at 5:27 pm (UTC)
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Karl Muller replied to the discussion Copying a Lesson
"Hi Howard, you can do both of those things. Copy an entire Lesson: https://articulate.com/support/article/Rise-360-7-Ways-to-Reuse-Y..."
  • over 2 years ago10/04/21 at 2:59 pm (UTC)
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Karl Muller replied to the discussion Rise Collaboration & File Security
"Hi Jessi, There can be multiple collaborators but just one course owner. Only the Course Owner can delete the course. If the c..."
  • over 2 years ago10/02/21 at 5:43 am (UTC)
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Karl Muller replied to the discussion Collaboration
"Hi Dee, In order to add collaborators to a Rise course, each person needs to have an active paid Articulate 360 Teams account. Typically ..."
  • over 2 years ago10/01/21 at 3:34 pm (UTC)
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Karl Muller replied to the discussion Rise Process block image alignment
"Hi, There is a newly released function that offers 4 different image alignment options."
  • over 2 years ago10/01/21 at 2:34 pm (UTC)
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"Hi Danny, You are not missing any settings. Sadly Rise does not have the functionality to go back to the previous question In a quiz."
  • over 2 years ago10/01/21 at 12:43 am (UTC)
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"Hi George, I can't speak about SuccessFactors as we use a different LMS, but I will explain how Rise works in our LMS if that'..."
  • over 2 years ago09/30/21 at 6:24 pm (UTC)
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"Hi. Another issue with compliance type training, is that it often deals with legislation, regulations codes, policies, etc. &nb..."
  • over 2 years ago09/30/21 at 5:49 pm (UTC)
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Karl Muller replied to the discussion Rise 360 share link expiry
"Hi Shannon, What happens if you copy the SHARE link for your course, and paste it into a browser window that is not connected to your Art..."
  • over 2 years ago09/30/21 at 4:54 pm (UTC)
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"Hi Rebecca, You can add a DIVIDER / CONTINUE block below each Knowledge Check block. Under the Settings for the divider block, choos..."
  • over 2 years ago09/30/21 at 3:50 pm (UTC)
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"Hi Karen, The course landing page and start course button in a Rise course cannot be removed."
  • over 2 years ago09/29/21 at 10:09 pm (UTC)
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"Hi John, When publishing to Review 360, the only option is to publish the entire course."
  • over 2 years ago09/29/21 at 9:17 pm (UTC)
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Karl Muller replied to the discussion Error embedding PDFs in Rise
"Hi Jessica, PDFs uploaded to Rise should work every time. Do you have any problems with the PDFs in an attachment block? What I don't und..."
  • over 2 years ago09/29/21 at 7:38 pm (UTC)
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Karl Muller replied to the discussion emails not working in Rise?
"Hi Suzanne, In my experience, the email button only works when you have an email client like Outlook installed. Here is what happens on a..."
  • over 2 years ago09/29/21 at 6:48 pm (UTC)
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Karl Muller replied to the discussion Rise not quite there yet?
"Hi Lisa, That line indicates the progress of the learner in the current Lesson. It starts on the left and grows to the right as the learn..."
  • over 2 years ago09/29/21 at 6:09 pm (UTC)
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"Hi Toya, The exported SCORM ZIP file is not considered a source file as it is not editable. The source is the original Rise co..."
  • over 2 years ago09/29/21 at 5:08 pm (UTC)
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Karl Muller replied to the discussion Audio player automatically
"Hi John, Articulate 360 Feature Roadmap Rise 360 Autoplay Media Allow audio and video to autoplay when learners view your content. Planne..."
  • over 2 years ago09/29/21 at 3:22 pm (UTC)
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Karl Muller replied to the discussion Error in multiple response in quiz
"Hi, I just re-created your multiple response question and it works correctly. When you added the question, did you initially create it as..."
  • over 2 years ago09/29/21 at 3:16 pm (UTC)
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"Knowledge Checks are intended for learner self-evaluation and are therefore not graded. For this reason Knowledge Checks do not requ..."
  • over 2 years ago09/29/21 at 3:06 pm (UTC)
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Karl Muller replied to the discussion AS Rise Questions
"Hi Anthony, Rise quizzes do not have similar functionality. The only option is to retake the entire quiz."
  • over 2 years ago09/29/21 at 2:45 pm (UTC)
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"Hi, The layout cannot be changed, and the checkmark and X icons are fixed."
  • over 2 years ago09/29/21 at 2:36 pm (UTC)
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Karl Muller replied to the discussion Does the RISE quiz give pass/fail?
"Hi Daya, Why are you unable to insert your Storyline block into Rise? What error do you get? A Rise quiz would provide either a Pass..."
  • over 2 years ago09/29/21 at 2:20 am (UTC)
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"Hi Georgina, Typically you would see this problem when the course structure has changed. When a student with a "in progress" status ..."
  • over 2 years ago09/28/21 at 9:13 pm (UTC)
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"Hi Georgina, How you changed the course structure by adding or deleting Lessons on the main course menu?"
  • over 2 years ago09/28/21 at 8:57 pm (UTC)
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"Hi Howard, In my experience, in Rise the embed iframe statement needs to be short and very simple. Rise does not like long statements wit..."
  • over 2 years ago09/28/21 at 7:24 pm (UTC)