Karl Muller
Karl Muller
Instructional Designer, eLearning Developer, and LMS Administrator
  • Canada
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Karl Muller replied to the discussion Custom Course Labels Rise
"Unless you specify otherwise, whenever you create a new course, it will automatically use the English label set. So that single label set..."
  • 3 years ago03/26/21 at 2:30 pm (UTC)
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Karl Muller replied to the discussion Add more Markers on Labeled Graphic
"Hi Bianca, Click Edit on the left side of the Labeled Graphic block. On the left edge you should see a list of the current markers. To ad..."
  • 3 years ago03/26/21 at 2:28 pm (UTC)
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Karl Muller replied to the discussion Custom Course Labels Rise
"Hi, Yes it is possible. Access your course and select SETTINGS. Then select LABELS. Under the heading Custom Course ..."
  • 3 years ago03/26/21 at 2:11 pm (UTC)
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Karl Muller replied to the discussion Two Account Owners
"Hi Marcela, In order to do an actual transfer of Course Owner, both you and your client need to have Articulate 360 Teams licenses. If yo..."
  • 3 years ago03/25/21 at 9:51 pm (UTC)
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"Hi Elaine, Yes, the Storyline modules will still work if you export a web-only version."
  • 3 years ago03/25/21 at 12:30 am (UTC)
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"Hi Laura, If SCORM 1.2 is not compatible with Cornerstone, there is nothing you can do to fix it. Ask your vendor to re-export ..."
  • 3 years ago03/25/21 at 12:28 am (UTC)
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Karl Muller replied to the discussion Publishing to SCORM 2004
"Hi Becky, The menu on the left is coming from your LMS, and is not part of Rise."
  • 3 years ago03/24/21 at 3:18 pm (UTC)
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"Hi Bonnie, You can email a copy of a Rise course from one account to another. See: https://articulate.com/support/article/Rise-How-t..."
  • 3 years ago03/23/21 at 10:27 pm (UTC)
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Karl Muller replied to the discussion Trial version user
"Hi Michelle, Happy to help. Enjoy working in Rise!"
  • 3 years ago03/23/21 at 8:52 pm (UTC)
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Karl Muller replied to the discussion Trial version user
"Hi Michelle, If you are not seeing any buttons on the left or right side of your blocks, this is likely caused by the browser. Do not use..."
  • 3 years ago03/23/21 at 8:40 pm (UTC)
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"Hi Susan, We have not experienced this problem in Vimeo."
  • 3 years ago03/23/21 at 7:13 pm (UTC)
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Karl Muller replied to the discussion Custom labels in Rise 360
"Hi Matt, Only the Course Owner will see the LABELS option. The Course Owner can do everything. A Course Manager can't edit labels,..."
  • 3 years ago03/23/21 at 7:07 pm (UTC)
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"Hi Judy, It depends on what you mean by "use it for their company". If they will be putting learners through the course, you can export t..."
  • 3 years ago03/23/21 at 3:01 pm (UTC)
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Karl Muller replied to the discussion Hide/unhide a block
"Hi, Rise does not have functionality to hide/unhide blocks."
  • 3 years ago03/23/21 at 2:14 pm (UTC)
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Karl Muller replied to the discussion Cover Photo Change
"Hi Felicia, I don't see your screenshot. Which browser are you using? "
  • 3 years ago03/22/21 at 9:42 pm (UTC)
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Karl Muller replied to the discussion Cover Photo Change
"Hi Felicia, Do you not see the ADD COVER PHOTO button?"
  • 3 years ago03/22/21 at 8:55 pm (UTC)
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Karl Muller replied to the discussion Custom Divider
"Hi Debbie, Continue and Numbered divider blocks will use the accent colour you chose for your course. Divider and Spacer blocks can ..."
  • 3 years ago03/22/21 at 8:49 pm (UTC)
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Karl Muller replied to the discussion Labelled Graphic arrows
"Hi Jenn, It's easy to fix your problem where using the arrows jumps from first to last and then back to second. Access the block and ente..."
  • 3 years ago03/21/21 at 4:43 pm (UTC)
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"Hi Monica, Which Tracking options do you use on the course Export page? Which LMS are you using?"
  • 3 years ago03/19/21 at 2:14 pm (UTC)
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"Hi Xavier, We put our videos on Vimeo because: Videos are not processed by Rise We can easily replace videos without doing a new course ..."
  • 3 years ago03/18/21 at 7:33 pm (UTC)
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"Hi Tammy, Rise cannot provide grades for specific problems or groups of problems. Rise provides a grade for the entire course."
  • 3 years ago03/18/21 at 6:56 pm (UTC)
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"Hi Marianna, Some Learning Management Systems are set up so that when a learner meets the requirements for course mastery, when..."
  • 3 years ago03/18/21 at 6:40 pm (UTC)
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"Hi, There is no option to increase the font size of Section titles in Rise."
  • 3 years ago03/17/21 at 5:44 pm (UTC)
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"Hi, If you have a personal/freelance account, there are no collaboration functions available to this type of account. See https..."
  • 3 years ago03/16/21 at 11:20 pm (UTC)
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Karl Muller replied to the discussion Timeline instead of a lesson
"Hi Agnes, The Timeline shown in your screenshot no longer exists. It used to be a type of Lesson, but it has now become a block type with..."
  • 3 years ago03/16/21 at 3:41 pm (UTC)