Karl Muller
Karl Muller
Instructional Designer, eLearning Developer, and LMS Administrator
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Karl Muller replied to the discussion Help! Rise accessibility concerns.
"https://articulate.com/support/article/Articulate-360-FAQs-Accessibility "
  • 14 days ago01/13/22 at 5:06 pm (UTC)
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Karl Muller replied to the discussion Bye message upon exiting course
"Hi Ann, The 'Bye' message page is required by some Learning Management Systems. Although the 'Bye' message page is uploaded to our L..."
  • 14 days ago01/13/22 at 5:01 pm (UTC)
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Karl Muller replied to the discussion Resets Learners progress
"It sounds like these course have Review Mode turned on. Most Learning Management Systems consider a course to be in review mode when atte..."
  • 14 days ago01/13/22 at 4:28 pm (UTC)
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"Hi Kevin, All of the text formatting options are available for Quiz feedback text. You can't change the font, but you can make the text l..."
  • 14 days ago01/13/22 at 3:31 pm (UTC)
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Karl Muller replied to the discussion Delete or Edit a section in my lesson
"The default bicycle image shown in your screenshot."
  • 15 days ago01/13/22 at 3:49 am (UTC)
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Karl Muller replied to the discussion Delete or Edit a section in my lesson
"Hi Jane, Is your browser zoom settings set to 100%? If you move the mouse cursor over the default bicycle image, do the icons pop-up?"
  • 15 days ago01/13/22 at 3:43 am (UTC)
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Karl Muller replied to the discussion Delete or Edit a section in my lesson
"Hi Jane, Which browser are you using?"
  • 15 days ago01/13/22 at 3:33 am (UTC)
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"Hi Jennifer, It should be possible to retrieve your deleted course. Whoever was the Course Owner of the deleted course, should go to thei..."
  • 15 days ago01/13/22 at 3:21 am (UTC)
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Karl Muller replied to the discussion import course to rise
"Hi Andrew, It's not possible import a SCORM package into Rise for editing purposes."
  • 15 days ago01/12/22 at 11:07 pm (UTC)
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"Hi Nick, Only the course owner can access the Labels page."
  • 15 days ago01/12/22 at 8:06 pm (UTC)
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"Hi, Quizzes within a Storyline block imbedded in a Rise course do not report question-by-question data to the LMS."
  • 15 days ago01/12/22 at 7:51 pm (UTC)
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"Hi Nick, You can change the text for the bottom button on the Labels page."
  • 15 days ago01/12/22 at 7:48 pm (UTC)
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Karl Muller replied to the discussion Translate labels in Scenario template
"Hi Jaya, If you open the Label set for your course, you will find there is a section related to Scenario type blocks. You can change the ..."
  • 15 days ago01/12/22 at 6:20 pm (UTC)
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Karl Muller replied to the discussion rise courses
"Hi Beth, Rise was down but should be operational again now."
  • 15 days ago01/12/22 at 6:06 pm (UTC)
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Karl Muller replied to the discussion Rise down?
"Rise 360: Errors when viewing Rise 360 dashboard and course Share links Investigating - When accessing Rise 360, or trying to view a Shar..."
  • 15 days ago01/12/22 at 5:16 pm (UTC)
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Karl Muller replied to the discussion Error when loading course into LMS
"Hi Tamara, This could be caused by a PDF with a very long name, or using special characters in the file name,"
  • 15 days ago01/12/22 at 4:58 pm (UTC)
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Karl Muller replied to the discussion Is Rise down?
"Rise 360: Errors when viewing Rise 360 dashboard and course Share links Investigating - When accessing Rise 360, or trying to view a Shar..."
  • 15 days ago01/12/22 at 4:48 pm (UTC)
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Karl Muller replied to the discussion Articulate Rise Won't Load
"Rise 360: Errors when viewing Rise 360 dashboard and course Share links Investigating - When accessing Rise 360, or trying to view a Shar..."
  • 15 days ago01/12/22 at 4:46 pm (UTC)
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"Rise 360: Errors when viewing Rise 360 dashboard and course Share Investigating - When accessing Rise 360, or trying to view a Share link..."
  • 15 days ago01/12/22 at 4:32 pm (UTC)
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Karl Muller replied to the discussion Rise is Down
"Hi Becky, Go to https://www.articulatestatus.com/ and subscribe for updates. You will get an email when Rise is back up."
  • 15 days ago01/12/22 at 4:20 pm (UTC)
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"Rise 360: Errors when viewing Rise 360 dashboard and course Share links Investigating - When accessing Rise 360, or trying to view a Shar..."
  • 15 days ago01/12/22 at 4:18 pm (UTC)
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Karl Muller replied to the discussion Articulate Issue
"Rise 360: Errors when viewing Rise 360 dashboard and course Share links Investigating - When accessing Rise 360, or trying to view a Shar..."
  • 15 days ago01/12/22 at 4:17 pm (UTC)
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Karl Muller replied to the discussion Name personalization in Rise
"Hi Jessica, Variables cannot be used in Rise."
  • 15 days ago01/12/22 at 4:03 pm (UTC)
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Karl Muller replied to the discussion Is Rise Down Right Now? (1.11.22)
"Rise is down. Rise 360: Errors when viewing Rise 360 dashboard and course Share links Investigating - When accessing Rise 360, or trying ..."
  • 15 days ago01/12/22 at 4:01 pm (UTC)
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Karl Muller replied to the discussion SCORM Question
"Hi Gail, What publish settings are you using? When you publish your Rise 360 course for cmi5, SCORM 2004, or xAPI (Tin Can API), it sends..."
  • 15 days ago01/12/22 at 3:43 pm (UTC)