Katie Saunders
Katie Saunders
MultiMedia Developer at UCHealth
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"After reading this article https://community.articulate.com/articles/how-to-ensure-storyline-saves-object-states-on-a-click-and-reveal-sl..."
  • 8 days ago03/20/24 at 8:45 pm (UTC)
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"Yeah...I tried that already but get the same result. No prompt to resume. Video of that attached. It's all about Learner error if they ju..."
  • 8 days ago03/20/24 at 8:12 pm (UTC)
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"I tested in SCORM Cloud (the video is showing what happens in SCORM Cloud) as well as my own LMS. I use SCORM Cloud as my source of truth..."
  • 8 days ago03/20/24 at 7:51 pm (UTC)
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"OK. That is good news, at least, that GIFs aren’t a problem. I’ll submit a support ticket. Thank you for such a quick response! Katie"
  • 11 months ago04/27/23 at 5:12 pm (UTC)
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"Sadly, that project is not in my temp folder. Does Storyline hate GIFs? I have quite a few transparent GIFs in this project…could that h..."
  • 11 months ago04/27/23 at 4:58 pm (UTC)
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"Tom! My forehead is red from slapping it so hard! Your workaround is great and I can't believe it didn't occur to me esp since I've done ..."
  • 1 year ago03/16/23 at 10:53 pm (UTC)
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"Thank you! I knew it had to be something, but was coming up...blank I'll see myself out. K"
  • almost 2 years ago05/11/22 at 4:44 pm (UTC)
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"Closing the loop. The fix is to remove the Automatic compression in the video. Easy peasy!"
  • 2 years ago01/07/22 at 4:47 pm (UTC)
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"Thank you. I have submitted a support case. "
  • 2 years ago01/06/22 at 5:42 pm (UTC)
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"Don't tease...what's this program? :)"
  • over 2 years ago10/21/21 at 5:55 pm (UTC)
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"That makes sense. After posting, I did discover this cool work around from Kate Hoelscher of a Save My Progress button, and it works..."
  • over 2 years ago10/21/21 at 4:51 pm (UTC)
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"After more testing, the issue seems to be the MP4 file itself. I imported the MP4 into Replay, published back out, and then I was able to..."
  • almost 3 years ago05/13/21 at 5:19 pm (UTC)
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"Hi. Yes, I always work from my C: drive. The MP4 is on my C; drive. I have never had that error before, so I really think it's related to..."
  • almost 3 years ago05/11/21 at 4:13 pm (UTC)
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"Thanks for your video. Sorry, my edit was after I posted the STL file...kind of like "And another thing...!" I think my biggest struggle ..."
  • almost 3 years ago05/06/21 at 6:47 pm (UTC)
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"Hey Katie, Do you have any video objects on your Master Slides? I had a video inserted into the Master Slide (it's a background for my op..."
  • almost 3 years ago04/23/21 at 8:27 pm (UTC)
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"Correct. Inserting a new/single stand alone image. There is not an "_06" image in the folder at all. I can't replicate it in a new projec..."
  • 3 years ago02/24/21 at 3:30 pm (UTC)
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"Sadly, uninstalling and reinstalling did not work. The first time I clicked Player after the reinstall, it froze. It seems to be all abou..."
  • 4 years ago03/10/20 at 5:13 pm (UTC)
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"I'm glad you could replicate it. Nothing more lonely than being the only one that can't get something to work! Thanks K"
  • 4 years ago02/19/20 at 10:44 pm (UTC)
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"It also does it on "note" and "book" But not on notebook! :) K"
  • over 4 years ago08/13/19 at 5:22 pm (UTC)
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"Yay! Preview Slide functionality is performing as expected; no choppiness. Animations display as expected in relation to narration timing..."
  • over 4 years ago08/06/19 at 6:13 pm (UTC)
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"Hi. I know a big update happened on the 23rd? Does that update include fixes for the Preview slowness issue?"
  • over 4 years ago07/24/19 at 6:51 pm (UTC)
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"Thank you so much! Your answer has given me a starting point. But you bring up a good point on the tracking because we do need to display..."
  • almost 5 years ago06/19/19 at 8:00 pm (UTC)
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"I can confirm the issues is Version related. I rolled back to the previous version and Preview Slide is working like a dream. Will not u..."
  • almost 5 years ago05/28/19 at 9:50 pm (UTC)
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"The first thing I did was look for updates. There are none when I click Check For Updates. See attached for my versions. When you previe..."
  • almost 5 years ago05/24/19 at 6:11 pm (UTC)
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"Thank you all for taking the time to give me some input! That is so interesting about Click vs Select...I used this article to streamline..."
  • almost 5 years ago04/16/19 at 4:24 pm (UTC)