Katie Riggio
Katie Riggio Staff
Technical Writer at Articulate
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"Hey, folks! We're thrilled you're exploring team folders in Review 360! Just want to share the user guide, which might answer some of the..."
  • 8 months ago08/23/23 at 7:25 pm (UTC)
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Katie Riggio replied to the discussion New in Storyline 360: Background Audio
"Hello, Angie! I'm sorry for the trouble—and you raise a great point. Thanks to your feedback, we added a note that background audio isn't..."
  • 10 months ago06/20/23 at 4:01 pm (UTC)
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"Hello, DCDM Tech Mahindra! There isn't a feature in Storyline 360 that highlights transcript text phrases as they're spoken. We're tracki..."
  • almost 2 years ago06/22/22 at 7:40 pm (UTC)
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Katie Riggio replied to the discussion Cannot Upload MP4
"Hey there, Nicole! I appreciate you testing the sample file. It sounds like the issue is isolated to that edited MP4. Are you comfortable..."
  • almost 2 years ago05/03/22 at 8:09 pm (UTC)
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Katie Riggio replied to the discussion Cannot Upload MP4
"Hi there, Nicole! Happy to help you troubleshoot! I recorded multiple MP4 videos in SnagIt and didn't hit any errors when inserting them ..."
  • almost 2 years ago04/29/22 at 9:01 pm (UTC)
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"Happy first post, Alex! It sounds like you might be experiencing an issue we recently fixed in the January 2022 update for Storyline..."
  • 2 years ago01/24/22 at 9:36 pm (UTC)
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Katie Riggio replied to the discussion Markers and Alt text
"Greetings, Alice! Thanks for those great details. Since you're describing the marker, I recommend adding that descriptive text ..."
  • over 2 years ago10/27/21 at 8:02 pm (UTC)
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Katie Riggio replied to the discussion Focus order layers
"Hello, Jesper! That's an excellent question. As you note, all objects for a slide appear in the Focus Order window—includ..."
  • over 2 years ago10/14/21 at 9:08 pm (UTC)
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Katie Riggio replied to the discussion language tag
"Hello again, Teresa! I appreciate you circling back with that clarification. Right now, Storyline 360 doesn't support la..."
  • almost 3 years ago06/02/21 at 8:26 pm (UTC)
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Katie Riggio replied to the discussion language tag
"Привет, Teresa! To tell screen readers which language your course uses, let's select a language in your player properties: Go ..."
  • almost 3 years ago06/01/21 at 9:03 pm (UTC)
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"Thanks for writing in, Kelsey! Usually, a blank screen displays for embedded website videos or web objects when they..."
  • almost 3 years ago05/13/21 at 8:54 pm (UTC)
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Katie Riggio replied to the discussion Drag and drop feedback layers
"Welcome to E-Learning Heroes, Claire! Thanks for your post and for sharing the file with our Support team. Because Dexter..."
  • 3 years ago03/16/21 at 1:15 pm (UTC)
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"Hey, Tom. No hard feelings! We're tracking requests to customize certain elements of those layers, so I'll include your po..."
  • 3 years ago03/11/21 at 4:14 pm (UTC)
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Katie Riggio replied to the discussion full screen button?
"Hey there, Keith! I appreciate you explaining how a full-screen toggle button would help you out. We're still looking into&nbsp..."
  • 3 years ago03/11/21 at 3:14 pm (UTC)
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Katie Riggio replied to the discussion Flash to SCORM conversion
"Welcome to E-learning Heroes, Hafiz! I'm happy to help and have a quick clarifying question: do you have the source STORY file avail..."
  • 3 years ago03/11/21 at 2:27 pm (UTC)
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Katie Riggio replied to the discussion Next button flashes at beginning of slide
"Greetings, Jonathan! I'm happy to troubleshoot the flashing with you. First, does your project have any slide transitions by ch..."
  • 3 years ago03/11/21 at 2:11 pm (UTC)
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Katie Riggio replied to the discussion Logo Blur - Can Anyone Help???
"Hello there, Neil! I'm happy to lend a hand and appreciate you sharing your files for a closer look. Looks like these three PNG file..."
  • 3 years ago03/10/21 at 8:34 pm (UTC)
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Katie Riggio replied to the discussion Question export fron Storyline
"Greetings, Heinz! You're right. There currently isn't a way to export questions from Storyline to Excel. Could you share more about ..."
  • 3 years ago03/09/21 at 2:24 pm (UTC)
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Katie Riggio replied to the discussion Question level data from an LMS
"Greetings, Jennifer! That's a great question. Storyline will send learner activity, including the scenarios you list, to an LMS; however,..."
  • 3 years ago03/01/21 at 9:22 pm (UTC)
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Katie Riggio replied to the discussion Where to go after a question bank?
"Hey there, Debra! Thanks for sending your course over to our Support team. Lo and behold, you and Gerald found a&nbsp..."
  • 3 years ago02/11/21 at 7:43 pm (UTC)
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Katie Riggio replied to the discussion Closed captions button color
"Hello, All! I'm sorry that this is still an open issue in Storyline. If anything changes, we promise to let you! How We H..."
  • 3 years ago02/11/21 at 5:14 pm (UTC)
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Katie Riggio replied to the discussion How to create course in articulate 13
"Welcome, sandesh! Thanks for writing in. Here are a few related resources on working in Presenter '13: Imp..."
  • 3 years ago02/11/21 at 4:35 pm (UTC)
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"Hey there, MK! 😀 One idea to share your work is to use the Start a post feature at the top of your home page on LinkedIn. Here's a&n..."
  • 3 years ago02/11/21 at 3:57 pm (UTC)
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"Greetings, Cappie! Thanks for writing in and reaching out to our Support team! Looks like Cleo found the right file-specific fi..."
  • 3 years ago02/11/21 at 3:37 pm (UTC)
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"Good morning, Jill! Great questions. I'm happy to answer them: Is there a way to adjust the font color/size of notes via ..."
  • 3 years ago02/11/21 at 2:54 pm (UTC)