Keith Kemsley
Keith Kemsley
Owner at Success Training and Consulting
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Keith Kemsley started a new discussion Articulate Tab/Ribbon Missing
"Hello! The Articulate Tab is missing. The PPTX .COM handler/add-in was removed. (Removed, not disabled.) Things we have tried: 1. Handle..."
  • 2 months ago08/23/21 at 6:25 pm (UTC)
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Keith Kemsley started a new discussion Timer, Changed Behavior Post-Update
"Hello All! I believe the timer feature has changed behavior based on a Storyline update. We have a 2 hour timer set for about 20 exa..."
  • 2 months ago08/10/21 at 3:47 pm (UTC)
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Keith Kemsley started a new discussion Knowledge Check Reporting Information, Multiple Attempts
"Hello, We have a course with several knowledge checks. The learner is forced to take the quiz multiple times until they pass at 80% or be..."
  • 3 months ago07/14/21 at 2:43 pm (UTC)
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Keith Kemsley started a new discussion Audio Does Not Play in Review or LMS, Intermittent Problem
"Hi All, A new problem surfaced this week with audio not playing on certain slides when Articulate Studio/Presenter is published to Articu..."
  • 8 months ago02/08/21 at 9:48 pm (UTC)
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Keith Kemsley started a new discussion Audio Degraded When Exported from Storyline
"Recently, we are finding that exporting an MP3 from Storyline dramatically degrades the quality of that audio file, making it pretty much..."
  • 9 months ago02/05/21 at 6:24 pm (UTC)
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"Hi All, We have an old Storyline course (other vendor originated) that is automatically updated to the latest version when we pull it up...."
  • 10 months ago01/04/21 at 11:26 pm (UTC)
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Keith Kemsley started a new discussion Audio Errors in Articulate Review
"We build and review a large number of Studio courses in Review 360. Today, we are experiencing audio problems. We've seen similar problem..."
  • 11 months ago11/10/20 at 7:47 pm (UTC)
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Keith Kemsley started a new discussion Storyline Resume Function
"Hi, 1. We want to give our learners a chance to take an "exam course" exactly two times. 2. We want the learner to "resume where they lef..."
  • over 1 year ago07/02/20 at 8:57 pm (UTC)
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Keith Kemsley started a new discussion TIN CAN not sending Fail Status to LMS
"Hi All, We have a quiz module built in SL. We want the course to show as "complete" within the Absorb LMS when it is failed so that the l..."
  • over 1 year ago06/25/20 at 9:11 pm (UTC)
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Keith Kemsley started a new discussion Slide Not Centered in Player
"We have a five-section exam. In just one of those sections, when viewed in 360 Review, the "slide" rides low and goes all the way to the ..."
  • over 1 year ago06/09/20 at 3:31 pm (UTC)
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Keith Kemsley started a new discussion Webinar Recording, Audio Muted
"Hi All, I would like to use Peek to record a webinar. When I do this, the published file plays my audio fine, but the audio for those peo..."
  • over 1 year ago03/26/20 at 8:32 pm (UTC)
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Keith Kemsley started a new discussion Player Color Chart for Studio/Presenter 360
"Hi! Does anyone have a current presenter player color editing chart for Studio 360? Thanks in advance."
  • almost 2 years ago11/14/19 at 10:09 pm (UTC)
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Keith Kemsley started a new discussion Course Publishes Over Wrong (Non-Selected) Course
"Hi All, We have an intermittent problem with 360 Review. This happens primarily with Studio Courses. We have Course A and Course B loaded..."
  • 2 years ago09/04/19 at 6:39 pm (UTC)
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Keith Kemsley started a new discussion Grouping and Animation Problems with Articulate Studio
"Articulate Studio 360 (Presenter) is having problems the last few months with how items are displayed and animated when published to HTML..."
  • over 2 years ago07/10/19 at 4:40 pm (UTC)
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Keith Kemsley started a new discussion Audio Errors when Published to Articulate Review
"Hi, In just the last couple of weeks, when we publish Articulate Studio/Presenter 360 projects to Articulate Review, we find the audio do..."
  • almost 3 years ago12/14/18 at 9:10 pm (UTC)
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Keith Kemsley started a new discussion Resize Browser to Full Screen, Recent Bug
"Hi, Very recently, our Articulate Studio (presenter) 360 courses are not resizing the "browser to full-screen" properly. This is true fo..."
  • 3 years ago09/24/18 at 9:03 pm (UTC)
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Keith Kemsley started a new discussion Unable to Replace Existing Audio with New Audio File
"Hi, We are using Articulate Studio 360, latest version. We import audio file. When we try to replace the audio with new audio--either by ..."
  • 3 years ago08/03/18 at 11:03 pm (UTC)
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Keith Kemsley started a new discussion Resume Text Label, Font Size
"Hi! We would like to add additional text to the "Would you like to resume..." dialog box. Is there any way to change the font size so we..."
  • over 3 years ago04/18/18 at 4:22 pm (UTC)
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Keith Kemsley started a new discussion Bookmark Problem
"Hi All, We are often required to republish an older course to ensure it is compatible with the latest browsers and to take advantage of ..."
  • over 3 years ago04/11/18 at 4:22 pm (UTC)
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Keith Kemsley started a new discussion Cannot Access Slides
"When I publish a Studio 360 course, there are 6 slides that cannot be accessed from the navigation menu and the previous slide does not a..."
  • over 3 years ago02/16/18 at 5:13 pm (UTC)
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Keith Kemsley started a new discussion Button, Hidden Menu Items
"With "Lesson #1"I have a button at the bottom that brings the learner to a new "Lesson #1b". (It's a sub-topic of that lesson.) I only wa..."
  • over 4 years ago05/26/17 at 5:00 pm (UTC)
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Keith Kemsley started a new discussion Upgrading Studio Courses to 360, Player Missing
"So, not super crazy about the slow publish process and larger published SCORM file sizes, BUT, I am LOVING the new synchronize-and-adjust..."
  • over 4 years ago05/05/17 at 8:48 pm (UTC)
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Keith Kemsley started a new discussion Side Panel Not Displaying
"We typically use a side navigation panel in our courses, but it doesn't seem to display in Review. Is there some way of getting the side ..."
  • over 4 years ago04/28/17 at 4:44 pm (UTC)
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Keith Kemsley started a new discussion Articulate Package, Missing .QUIZ Files
"Hi All, I have two very, very similar Articulate Studio 13 courses. Each has 8 quiz files. When I produce an Articulate package for one ..."
  • over 4 years ago02/23/17 at 2:35 pm (UTC)
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Keith Kemsley started a new discussion Reset Quiz Results without a Formal Quiz Results Slide?
"Is it possible to reset quiz slides without a formal "quiz results slide" being inserted? Or, is it possible to convert an existing slid..."
  • almost 5 years ago12/09/16 at 7:06 pm (UTC)