Keith Kemsley
Owner
at
Success Training and Consulting
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McKinney, TX
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Website
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Contact Me
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Keith Kemsley replied to the discussion Audio Does Not Play in Review or LMS, Intermittent Problem
"Is there any way to escalate this to support and up through support? We have multiple month-long projects for enterprise accounts that we..."
- 3 years ago02/11/21 at 11:03 pm (UTC)
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Keith Kemsley replied to the discussion Audio Degraded When Exported from Storyline
"Can anyone else replicate this Storyline bug? The audio quality of any MP3 file that is exported from Articulate Storyline is automatical..."
- 3 years ago02/08/21 at 9:30 pm (UTC)
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Keith Kemsley replied to the discussion Audio Degraded When Exported from Storyline
"Hi Mark,
No publishing is involved in the degradation of the audio file. Import MP3 file. Export MP3 file. Audio is degraded. But THANK Y..."
- 3 years ago02/05/21 at 10:04 pm (UTC)
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Keith Kemsley replied to the discussion Storyline Slide Breaks When Upgrading from Previous Version of Storyline
"Hi Judy,
Thank you for taking a look and testing this for us! Ultimately, we had to recreate about 6 slides that seemed to break during t..."
- 3 years ago01/08/21 at 9:50 pm (UTC)
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Keith Kemsley replied to the discussion Auto play audio in Rise?
"This is good news. This will be an important enhancement. "
- over 3 years ago12/09/20 at 6:19 pm (UTC)
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Keith Kemsley replied to the discussion 100s of Courses in Articulate Review - How to find - How to Sort and Filter. Folders please
"I have hundreds of courses in Articulate Review. It's nice to have folders and search, but the folder structure is different than almost ..."
- over 3 years ago11/04/20 at 3:02 pm (UTC)
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Keith Kemsley replied to the discussion Auto play audio in Rise?
"Here here!"
- over 3 years ago10/15/20 at 7:54 pm (UTC)
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Keith Kemsley replied to the discussion Storyline Resume Function
"course complete status = attempt. "
- over 3 years ago07/02/20 at 9:30 pm (UTC)
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Keith Kemsley replied to the discussion SL360: Selected questions from question banks for result slides keeping getting unchecked
"Hi,
We are running into the same problem. Is there any recent insight on this?"
- over 3 years ago07/01/20 at 8:12 pm (UTC)
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Keith Kemsley replied to the discussion Quiz timer not resetting from one quiz bank to another
"Hi!
Any luck on a fix being put in place to allow for quiz timing when multiple quiz banks are used?"
- over 3 years ago06/29/20 at 10:17 pm (UTC)
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Keith Kemsley replied to the discussion Webinar Recording, Audio Muted
"Hi Lauren, I've tried both headphones and computer mic. In both cases, my audio sounds fine in Peek. In both cases, the person on the ot..."
- 4 years ago03/27/20 at 7:33 pm (UTC)
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Keith Kemsley replied to the discussion Course Publishes Over Wrong (Non-Selected) Course
"I was told by Articulate Support about 2 months ago that they were able to replicate the problem and they would be working on a fix. In t..."
- 4 years ago03/03/20 at 7:34 pm (UTC)
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Keith Kemsley replied to the discussion Course Publishes Over Wrong (Non-Selected) Course
"We continue to have courses that were built as a series overwrite the incorrect course. It only seems to happen within series--our prosec..."
- over 4 years ago12/02/19 at 5:59 pm (UTC)
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Keith Kemsley replied to the discussion Player Color Chart for Studio/Presenter 360
"Hi,
I have found that Base > Link Text does work in changing the color of the title IF I make multiple attempts at changing it which i..."
- over 4 years ago11/15/19 at 4:02 pm (UTC)
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Keith Kemsley replied to the discussion Player Color Chart for Studio/Presenter 360
"That’s it! Thank you.
I wonder why Base > Link Text does not appear to be changing the color of the top title text for us. "
- over 4 years ago11/15/19 at 4:21 am (UTC)
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Keith Kemsley replied to the discussion Player Color Chart for Studio/Presenter 360
"Thank you. However, this appears to be the Storyline chart available on the web. I believe the Presenter chart would be a little bit diff..."
- over 4 years ago11/15/19 at 3:30 am (UTC)
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Keith Kemsley replied to the discussion Course Publishes Over Wrong (Non-Selected) Course
"Hi,
The problem continues to surface on many courses. Per your request, here's a link to a very short PEEK video showing our process.&nbs..."
- over 4 years ago10/11/19 at 7:20 pm (UTC)
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Keith Kemsley replied to the discussion Course Publishes Over Wrong (Non-Selected) Course
"Will do!"
- over 4 years ago09/11/19 at 4:48 pm (UTC)
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Keith Kemsley replied to the discussion Course Publishes Over Wrong (Non-Selected) Course
"Hi Ashley!
This is actually a semi-regular occurance over a period of months now; but, only with specific courses. It is possible that th..."
- over 4 years ago09/06/19 at 7:15 pm (UTC)
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Keith Kemsley replied to the discussion Audio Errors when Published to Articulate Review
"I stand corrected! It just started working in Chrome with a PLAY button. THANK YOU!!!"
- 5 years ago01/24/19 at 6:57 pm (UTC)
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Keith Kemsley replied to the discussion Audio Errors when Published to Articulate Review
"Hi Ashley!
Using the latest version of 360/Studio/Presenter, we uploaded a course to the 360 Review System and tested it in Chrome. The ..."
- 5 years ago01/24/19 at 6:33 pm (UTC)
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Keith Kemsley replied to the discussion Audio Errors when Published to Articulate Review
"It sounds like Katie was able to recreate the problem at Articulate HQ on 12/17"
- 5 years ago01/03/19 at 12:41 am (UTC)
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Keith Kemsley replied to the discussion Audio Errors when Published to Articulate Review
"Hi Crystal,
Let us know if you need anything from me. We continue to have the problem in all circumstances. "
- 5 years ago12/31/18 at 4:21 pm (UTC)
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Keith Kemsley replied to the discussion Audio Errors when Published to Articulate Review
" Thanks for working on this. Go Katie!"
- over 5 years ago12/17/18 at 7:41 pm (UTC)
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Keith Kemsley replied to the discussion Jumbled Tables
"Hi Katie!
I’m very sorry, but we have already re-created the course with images rather than PowerPoint tables and we don’t have an earl..."
- over 5 years ago12/17/18 at 7:22 pm (UTC)