"I'm having a problem with the conditional seekbar on a screen with a video. It's set to be able to drag after completion, but when I go t..."

"Hi Scott - Unfortunately none of that applies in this case. We are having the same issue in more than one course and each course is 10-30..."

"Hi Scott - Thanks for looking into it. I'm using Storyline 360 and all screens are resetting to initial state. We're not trying to save ..."

"Hi Scott - This is for a client who exclusively publishes to AICC, so publishing to SCORM is not an option. I think it's related to the ..."

"I'm also having an issue with drag and drop questions. In my case, I want them to reset to initial state. I have the slide setting to "re..."

"Thanks for the reply. It's for a client and they asked that we publish to AICC. I sent them the information about publishing to SCORM th..."

"I'm working with a client who uses SuccessFactors and we're not able to upload a Rise course at all. We just get errors. "

"No. The issues are only with Edge. I have let my client know that it is no longer supported."

"The primary issue is that elements like arrows or highlight boxes (rectangles) that are supposed to animate in with audio either do not ..."

"Hi Karin - did you ever find a solution? "

"I was out the office and not working with Storyline so haven't been able to try the fix yet. I will do that this week and let you know."

"Hi Ashley - it's still not working perfectly. I whitelisted all of the items on the list and can insert an icon or illustration when I fi..."

"Hi Ashley, Thanks for the reply. I just did that this morning and it seems to have resolved the problem.  Kelley"

"I'm having the same issue. I can't select Icons or videos from the dropdown menu or from the toolbar ribbon."

"Thank you. I have sent it to the Support Team."

"Glenn - thanks. I know Articulate support has a way to send a file to them - I'll check in with them."

"These are basic fade and grow animations - nothing on the list of unsupported animations."

"It is launching with the html5 version even though we're using the html link. I disabled flash to test the html5 format, but it has the s..."

"I'm running it a couple of ways. When I view it, it is the version that is published locally to my desktop. I've tried running it throug..."

"Thanks!"

"Thanks. I'm hoping the version I sent them now will work. I think it's at least pretty close. If not, I may need to talk to them about u..."

"Hi Phil - Thanks for the reply. I am using a variable on the reset button to track the attempts and that works fine. I'm waiting to hear..."

"Tim - thanks for the offer. I'm waiting to see if the version I uploaded for the client last night works. I ended up creating two versio..."

"It's possible but I'd want access to their LMS to do that and most of the communication with the client happens after hours and on weeke..."

"Thanks for the suggestion. I may have a version that is working, so we're testing it now. I was okay with the initial requirement of the..."