Kerry Munz
Staff
CTO
at
Articulate
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Boston, MA
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Contact Me
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Kerry Munz replied to the discussion Articulate 360 product outage and what we're doing as a result
"Thanks Karl"
- 2 days ago03/27/24 at 6:08 am (UTC)
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Kerry Munz replied to the discussion Articulate 360 product outage and what we're doing as a result
"Hi Tom, The biggest learning was our core DNS service was overloaded and we didn't have monitoring to identify it quickly. There are lo..."
- 2 days ago03/27/24 at 6:07 am (UTC)
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Kerry Munz replied to the discussion Storyline under a Microscope: An update from the CTO
"A Year of Change: Reflecting on 12 months of Storyline development
Since stepping into the CTO role at Articulate in early 2023, I've had..."
- 9 days ago03/20/24 at 7:15 pm (UTC)
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Kerry Munz started a new discussion Articulate 360 product outage and what we're doing as a result
"Less than two weeks ago, Articulate 360 had an outage due to failures in our infrastructure systems that support our platform. After deta..."
- 10 days ago03/19/24 at 12:32 pm (UTC)
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Kerry Munz started a new discussion We're sorry: Incidents March 5 to March 7 2024
"We’re sorry.
At Articulate, we are committed to your success and owning our mistakes. One of our core tenets as a human centered organiza..."
- 21 days ago03/08/24 at 7:59 pm (UTC)
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Kerry Munz replied to the discussion How happy are we with feature request and bug handling at Articulate?
"Hey Team,
We put Storyline under a microscope based on your feedback and are making a number of changes to focus on quality first, transp..."
- 12 months ago04/11/23 at 5:47 pm (UTC)
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Kerry Munz started a new discussion Storyline under a Microscope: An update from the CTO
"Over the past three weeks, the engineering team put Storyline under a microscope. We dug into bugs, dug into our data, and heard a ton of..."
- 12 months ago04/11/23 at 5:42 pm (UTC)
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Kerry Munz replied to the discussion How happy are we with feature request and bug handling at Articulate?
"Hey Community members,
I just want to inform you all that we’ve deleted all of Matthew Bibby’s posts at his request and in line with our ..."
- 1 year ago03/17/23 at 6:42 pm (UTC)
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Kerry Munz replied to the discussion How happy are we with feature request and bug handling at Articulate?
"Hey Matt, Understood. I didn't mean to imply I was asking for consulting. I thought you'd like to be included in the conversation for tra..."
- 1 year ago03/17/23 at 2:32 am (UTC)
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Kerry Munz replied to the discussion How happy are we with feature request and bug handling at Articulate?
"Wow. Tumbleweeds even? Got it. Rolling up my sleeves and getting to work!"
- 1 year ago03/17/23 at 12:20 am (UTC)
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Kerry Munz replied to the discussion How happy are we with feature request and bug handling at Articulate?
"Thanks for the ideas Sam. We’ve got multiple talented crews of engineers working on Storyline and we are committed to its success.
I like..."
- 1 year ago03/16/23 at 11:20 pm (UTC)
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Kerry Munz replied to the discussion How happy are we with feature request and bug handling at Articulate?
"Hey Joseph. Appreciate the insight and history. I joined Articulate because of the incredible impact this whole community has on millions..."
- 1 year ago03/16/23 at 9:32 pm (UTC)
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Kerry Munz replied to the discussion How happy are we with feature request and bug handling at Articulate?
"Thanks for the suggestion Walt. I'm reading. And it is eye opening. "
- 1 year ago03/16/23 at 8:36 pm (UTC)
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Kerry Munz replied to the discussion How happy are we with feature request and bug handling at Articulate?
"Janet, I agree you shouldn’t have to plan for issues. That’s like planning for the power to go off in your house in the middle of a Zoom ..."
- 1 year ago03/16/23 at 8:23 pm (UTC)
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Kerry Munz replied to the discussion How happy are we with feature request and bug handling at Articulate?
"Hi all,
First, by way of introduction, I’m Kerry Munz, CTO at Articulate. I joined Articulate in December 2022, and one of my first initi..."
- 1 year ago03/16/23 at 3:46 pm (UTC)