Kimberly Kirby
Kimberly Kirby
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"Yes, we are using Safari on the iPad. I have submitted my Storyline for review. Thank you."
  • over 8 years ago12/14/15 at 2:26 pm (UTC)
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Kimberly Kirby started a new discussion Storyline 2 iOS 9.1 Web Object Not Displaying
"Strange issue here. We are publishing to HTML5 for all of our Storyline objects. Recently we noticed an issue with a few of our embedded ..."
  • over 8 years ago12/09/15 at 9:05 pm (UTC)
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Kimberly Kirby replied to the discussion Storyline 2 freezing when I try to Publish
"Debbie, I have to agree with you. When talking to the developer, it seems like the problem is happening when previewing. If you preview, ..."
  • 9 years ago04/03/15 at 6:22 pm (UTC)
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Kimberly Kirby replied to the discussion Storyline 2 freezing when I try to Publish
"Thanks Ashley. I just put in a ticket. Hopefully it will help."
  • 9 years ago04/03/15 at 1:28 pm (UTC)
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Kimberly Kirby replied to the discussion Storyline 2 freezing when I try to Publish
"It has taken some time for me to get back to this. The same user is still having this issue. Updating Flash did not work. She was able to..."
  • 9 years ago04/02/15 at 8:43 pm (UTC)
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Kimberly Kirby replied to the discussion Storyline 2 freezing when I try to Publish
"Thanks Ashley and Will. So far, today, she hasn't had a problem but I let her know about your solution Will so we will try updating Flash..."
  • 9 years ago03/06/15 at 9:10 pm (UTC)
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"Thanks Ashley, I'll be looking for the next update. Our developers are used to the immediate work around, it just gets to be annoying aft..."
  • 9 years ago03/06/15 at 9:07 pm (UTC)
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"Thanks Ashley. All developers are working and publishing locally. I've repaired, uninstalled, reinstalled, etc. testing the issue and not..."
  • 9 years ago03/06/15 at 8:02 pm (UTC)
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Kimberly Kirby started a new discussion Storyline2 Player Template Resets When Publishing
"Ever since we upgraded to Storyline2 we have had an issue where the player template reverts back to the default when publishing. All of ..."
  • 9 years ago03/06/15 at 2:20 pm (UTC)
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Kimberly Kirby replied to the discussion Storyline 2 freezing when I try to Publish
"I see this thread is extremely long but I wanted to see if there was a solution yet. We are having the same issue, so far with only one ..."
  • 9 years ago03/06/15 at 2:10 pm (UTC)
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Kimberly Kirby replied to the discussion Bold Font Alignment Storyline2
"Just realized... it looks like the latest update fixed our problem. Thank you guys.   ~KK"
  • over 9 years ago11/26/14 at 2:56 pm (UTC)
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Kimberly Kirby replied to the discussion Bold Font Alignment Storyline2
"Ashley, All of the development environments are the same, Windows 7 64bit. Development is only done locally."
  • over 9 years ago11/06/14 at 6:53 pm (UTC)
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Kimberly Kirby replied to the discussion Bold Font Alignment Storyline2
"Thanks for the reply Ashley. The same thing happens on other systems, also my developer said it has been an issue with other courses as ..."
  • over 9 years ago11/06/14 at 5:28 pm (UTC)
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Kimberly Kirby replied to the discussion Bold Font Alignment Storyline2
"Thanks for the reply Wendy but Century Gothic is the only one we have, the other types are not installed on these computers. Also, the li..."
  • over 9 years ago11/06/14 at 3:36 pm (UTC)
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Kimberly Kirby replied to the discussion Bold Font Alignment Storyline2
"Thanks for the help Ashley. We just noticed changing the font resolves the issue, a tad or completely, but our developers like to have t..."
  • over 9 years ago11/05/14 at 10:04 pm (UTC)
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Kimberly Kirby replied to the discussion Bold Font Alignment Storyline2
"Sorry should have attached this. Notice all the bold font is slightly above the normal font. The entire sentence is set to the same size ..."
  • over 9 years ago11/05/14 at 8:43 pm (UTC)
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Kimberly Kirby started a new discussion Bold Font Alignment Storyline2
"We have a strange issue with Storyline2 objects. It seems that bold font realigns to be above normal font. Is there a work around or fix ..."
  • over 9 years ago11/05/14 at 6:33 pm (UTC)
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Kimberly Kirby replied to the discussion Storyline2 HTML5 iFrame iPad
"Figured it out! It has to do with the way the div that holds the TOC and Storyline2, which is in an iFrame and it's own div. After playi..."
  • over 9 years ago10/08/14 at 4:52 am (UTC)
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Kimberly Kirby replied to the discussion Storyline2 HTML5 iFrame iPad
"Thanks for the reply Emily. I looked at that article prior to adding this ticket. Unfortunately, I am not seeing anything wrong with ou..."
  • over 9 years ago10/06/14 at 12:55 pm (UTC)
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Kimberly Kirby started a new discussion Storyline2 HTML5 iFrame iPad
"We have always used iFrames to embed Storyline into our courses. After publishing a Storyline2 (imported from Storyline) course and upl..."
  • over 9 years ago10/03/14 at 2:45 pm (UTC)
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Kimberly Kirby replied to the discussion iFrame embedding will not display html5
"Eduardo, I was able to finally get this "resolved". It ended up being a permissions issues, not sure what permissions were off. The way o..."
  • almost 11 years ago04/29/13 at 9:36 am (UTC)
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Kimberly Kirby replied to the discussion Storyline through iframe on iPad
"Justin, Not sure if you figured this out or if someone has given you the answer yet. I had the same problem in January and had to put in ..."
  • 11 years ago04/11/13 at 12:00 pm (UTC)
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Kimberly Kirby started a new discussion iFrame embedding will not display html5
"We have embedded Articulate items for years now, from Studio '09 products to Storyline. When we embed Storyline into an iFrame  using th..."
  • 11 years ago01/31/13 at 9:53 am (UTC)