"We used Cornerstone on Demand LMS, but it did the same thing simply trying to open the zipped contents directly from our desktop. We expo..."

"Upon removal of the Storyline content, it is now only recognizing one player interface and unzipping just fine.  Perhaps there is a glitc..."

"We did add Storyline slides into Rise, could that be causing the double player interfaces"

"Thank you for testing that for me.  I think it is like in class where you try it a hundred times and then the teacher comes over and it w..."

"Thank you for letting us know, we look forward to the update!"

"Good morning Leslie, The problem is that we can't even replicate it on our computers here via the LMS.  For us it is working fine, but f..."

"Shortening the name corrected the problem. Thank you! Thanks, Kristi Kristi Larson, M Ed Instructional Designer- Source | Operating ..."

"Wendy gets all the credit for this one, guiding me in the right direction!"

"That worked perfectly! You are a genius! :)"

"I can share it, but immediately I think I see the problem, they do not have a drop incorrect state set up.  Let me try that first. :)  "

"Tech support worked very diligently and identified that there was a problem in the way Camtasia encoded the video that I put into the Sto..."

"I am having a problem somewhat similar, my published files include mp4 and are skipping parts of the audio, but playing the video normall..."

"Great minds think alike, that is just what I did. :)"

"File submitted. :)"

"Bruce you get the "genius" award for the day!  That was EXACTLY what the issue was!  I went in and selected "no style" and now it works p..."

"I am having the exact same problem.  I am trying to build a basic "Pick Many" quiz slide with three photos.  I click on a photo and it ta..."

"That was it! Thank you!"