"Is anyone out there using H.265 HVEC video encoding in their Articulate projects? Storyline supports the format. I just wonder if folks a..."

"I don't see a case number in this thread. I'll include the URL instead."

"I am trying to find out what the video encoding parameters are for Storyline 360. We've noticed that Storyline is a little particular. So..."

"So I've struggled with the accuracy of cue points in published interactive videos on systems with low memory, slow wifi, etc. Under diffe..."

"This issue has escalated as we have funded projects now that are required to work on smartphones and they include interactive video. This..."

"I've met with my team and we've determined that small format mobile is not a requirement for this deliverable. Still, it would be good to..."

"It is the same file but with a few minor tweaks. I'm just going to post it here. I don't want to open another ticket."

"Since this is a totally different issue I thought it should be a separate topic."

"I have turned off the resume functionality, republished and uploaded the files to my server, cleared my browser cache and I still get ask..."

"This is the link I'm trying to play. The red arrows roughly point to where each interactive question occurs to help the testers.  http://..."

"I have a published story that runs fine on laptops and ipads, but not smartphones. The iphone we tested loads and plays the video but non..."

"I am creating and previewing my story files on my local drive but the course will ultimately be uploaded to a server and called via a lin..."

"I know the seekbar has issues, but this is different than other postings I've seen. Bear with me. There are multiple-choice questions in..."

"I'm hoping anyone on this thread might respond. "

"Is there any way to do this without splitting the video into pieces? I have over 100 videos and each would need to be split into 7-8 pieces."

"Yes, that's what I discovered. It would be nice perhaps in future upgrades to add the progress time and total length to the player seekba..."

"Nevermind. We're not going to call the HTML5 file if it's that unpredictable. We have a large external audience whose technology is not u..."

"I think I figured at least part of this out. I was using the video seekbar (because it shows where the viewer is in the media and the tot..."

"Hello, I'm having trouble understanding how setting a cue point and using it for a trigger is different than setting a trigger at a part..."

"It runs great from the story.html file. But did you run it from the story_html5.html file? It runs and I hear the audio but the video doe..."

"Here is the .story I'm having trouble running as straight HTML5 after publishing."

"I am on the latest update of Storyline 2. I think I will upload my story because I'm not sure I understand all of the items on the compar..."

"I am on the latest version of Chrome. The easiest way to show you the comparison of what is happening depending on which file I call. h..."

"Yes, it lists Windows 7 SP1 or later (32-bit or 64-bit) as supported."

"Ashley, I just tried the first suggestion you made which is to call the story_html5.html file instead of the story.html file. The player ..."