Lauren Connelly
Lauren Connelly Staff
Supervisor, Customer Happiness Team at Articulate
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Lauren Connelly replied to the discussion Zoom region blurry and huge
"Hi Erica! Great question! If the zoom region feels too large for the slide, I'd recommend using layers. I've created a sample project so ..."
  • 3 years ago02/08/21 at 6:11 pm (UTC)
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"Hello Lindsay! Were you able to try Orgadata AG's solution above? If that doesn't do the trick, I'd recommend connecting with a..."
  • 3 years ago02/08/21 at 5:10 pm (UTC)
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Lauren Connelly replied to the discussion Auto Resize Published Content
"Hello Jason! Great question! There isn't a way to set the size of the content when publishing to CD. You can customize the browser s..."
  • 3 years ago02/08/21 at 2:42 pm (UTC)
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"Hi Yusuf! All of our feature requests are looked at by our team. The challenging part is determining which features are going to make the..."
  • 3 years ago02/08/21 at 2:35 pm (UTC)
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Lauren Connelly replied to the discussion SCORM Video Wrapper using Review
"Hello SibaPrasad! We don't currently have a published output folder available for customizations when publishing to Review 360. If you're..."
  • 3 years ago02/08/21 at 2:11 pm (UTC)
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Lauren Connelly replied to the discussion Image Quality
"Hi Neil! I see that you were able to enter a chat session with my teammate, Matthew, regarding this issue. It looks like Matthew reported..."
  • 3 years ago02/08/21 at 2:05 pm (UTC)
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"Hi Michelle! I see that you're working my teammate, Dexter, in a support case! We'll continue troubleshooting in your case. I'll follow a..."
  • 3 years ago02/08/21 at 2:02 pm (UTC)
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Lauren Connelly replied to the discussion Remove underline from bullets
"Hi Todd! Thank you for sharing those additional details! I've tested these steps as well; copying underlined text from a PDF, added text ..."
  • 3 years ago02/08/21 at 1:58 pm (UTC)
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"Hello Mark! Wow, that does sound bizarre, but we're to help! Since this is happening with specific .story projects, I'd like to have our ..."
  • 3 years ago02/05/21 at 8:07 pm (UTC)
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Lauren Connelly replied to the discussion Mute notifications expanded
"Hi Kirstie! Right now, authors can choose their notification settings, but this option isn't available for Reviewers. Reviewers will be n..."
  • 3 years ago02/05/21 at 8:02 pm (UTC)
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Lauren Connelly replied to the discussion results to lms
"Hi Lynda! Actually, we released more tracking and quizzing options in our September 2020 update for Storyline 360. You can read all about..."
  • 3 years ago02/05/21 at 7:57 pm (UTC)
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"Hi Olga! Thank you for jumping into this discussion to share this with us! I understand that you aren't seeing the keyboard shortcut list..."
  • 3 years ago02/05/21 at 7:53 pm (UTC)
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Lauren Connelly replied to the discussion Hyperlink states
"Hello Tracy! Right now, we have one Hyperlink Text Style available. However, you can customize the Normal, Hover, Active, and Visited Sta..."
  • 3 years ago02/05/21 at 7:32 pm (UTC)
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Lauren Connelly replied to the discussion Drag and Drop for a workstation quiz question
"Hello James! If you're still looking for a specific question type, I'd recommend looking at this article that breaks down how to choose a..."
  • 3 years ago02/05/21 at 7:28 pm (UTC)
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"Hello Teresa! Great question! By default, only one marker will be open at a time. I've created a similar interaction using shapes and sta..."
  • 3 years ago02/05/21 at 7:24 pm (UTC)
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Lauren Connelly replied to the discussion Text form - strange look
"Hello Heinz! I appreciate your help in troubleshooting this issue with us! This is what I'm seeing on my end. Link I noti..."
  • 3 years ago02/05/21 at 3:05 pm (UTC)
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"Hello Yee! Great question! You can read all about Modern Text Rendering here. Turning off "Use Modern Text" gives the author fu..."
  • 3 years ago02/05/21 at 2:54 pm (UTC)
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Lauren Connelly replied to the discussion Engage interactions in '13
"Hi Tracey! We're happy to help! I've replied to your post in this discussion. We'll continue the conversation in that thread to..."
  • 3 years ago02/05/21 at 2:41 pm (UTC)
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Lauren Connelly replied to the discussion Restricting Navigation in Engage Interactions
"Hi Tracey! We haven't changed this setting in Engage 360. It sounds like using Storyline 360 might work better for what you're looking to..."
  • 3 years ago02/05/21 at 2:38 pm (UTC)
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"Hello Brian! Great question! It looks like you'll need a Review Layer with a rectangle covering the slide's bottom portion. I've walked y..."
  • 3 years ago02/05/21 at 2:33 pm (UTC)
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Lauren Connelly replied to the discussion Using Content Library in Browser
"Hello Carla! The Content Library assets are available for download in Storyline 360 and Studio 360. You can add assets from the Content L..."
  • 3 years ago02/05/21 at 1:59 pm (UTC)
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Lauren Connelly replied to the discussion Video Control Pause button issue
"Hi Jennifer! I'm happy to help! It sounds like the slide is moving to the next slide when the timeline ends rather than when the media co..."
  • 3 years ago02/05/21 at 1:51 pm (UTC)
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Lauren Connelly replied to the discussion Preview arrow not working in Timeline view
"Hello Lisa! We are happy to help! Which version of Storyline are you using? It sounds like this issue isn't consistent in the project you..."
  • 3 years ago02/05/21 at 1:46 pm (UTC)
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Lauren Connelly replied to the discussion Multiple correct drop areas, 2 attempts
"Hello Pam! Thank you for sharing your file with us! I'd like our Support Engineers to step in to offer their expertise with your project,..."
  • 3 years ago02/05/21 at 1:42 pm (UTC)
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"Hello Ann! We're happy to help! It looks like there are a variety of setups that can cause this issue in a course. I'd recommend reaching..."
  • 3 years ago02/05/21 at 1:11 pm (UTC)